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We stayed two nights at the TownePlace Suites in Lombard June 2015. The young lady working the front desk around 4pm on Sunday was very friendly and greeted us with a smile. We stayed in one of the studio suites. There was just enough space...More
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 6 July 2015
It is wonderful to hear you had a great time while in Chicago. The staff here strives to deliver the best possible service and we are happy to see that you were given just that during your stay!
We hope to see you...More
We stayed here 3 nights and overall had a pleasant stay. The hotel is in an excellent location near tons of shopping and restaurants, many of which you can walk to. Its a very nice suburban area. The hotel is about 20 miles/30 minutes west...More
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 2 July 2015
Thank you for the kind review. We are happy to hear that you enjoyed your stay and were able to take advantage of our new breakfast options!
We were visiting Lombard for a family party. Checked into this place and upon arrival in our room, realized it was a dump. Clientele by the outdoor pool looked very shady.The carpet was filthy; furniture was worn beyond belief. Immediately went to the front desk...More
1 Thank NWOsmom
Response from Josh D, Front Office Manager at TownePlace Suites Chicago LombardResponded 2 July 2015
We appreciate your feedback. Our hotel will be going through an updated later this year and we excited to share our new product with our guests at this time.
Jos h Dierker
This is an older facility than most other TPS I’ve stayed in. I immediately noticed there were lovely flowering pots in the entry way and I thought this was very well done. The room was showing it’s age but it seemed clean. It was decently...More
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 22 June 2015
We are happy to hear you enjoyed your stay! Yes, we are going to be seeing updates this fall to the hotel but we take pride in the fact that our service is what wins our guests over now. The staff and I...More
This worn property is not what I expect from Marriott or for the price paid. The only clean, un-tattered place to sit on my room was the bed. The covering of the office chair (seat and back) was beyond repair and the upholstery on the...More
2 Thank Iglehart2100
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 19 June 2015
I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel.
As you noticed, we are...More
US$ 77 - US$ 148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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