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Extended Stay America - Chicago - Lombard - Oakbrook

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Extended Stay America - Chicago - Lombard - Oakbrook
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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

We stayed for 3 weeks and had a maintenance issue. The toilet was making strange noises and he replaced it with a new one. John came in and fixed it and went over & above to make sure our room was perfect. He even shampooed the carpet because he noticed to small stains in the carpet!!! Awesome awesome guy!!!

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Helpful?
Thank willfitter
Chicago, Illinois
Reviewed 3 days ago NEW

I really appreciated how courteous the staff was at this hotel. There was always someone ready at the front desk when my girlfriend or I needed anything. The room was very clean and very spacious. I slept very well in the bed, The bed was very soft, and there was zero noise throughout our weekend. Another really great benefit of...

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Thank VQPWR
Reviewed 2 weeks ago via mobile

We have been staying at this location for about a week now and everything has been nothing but satisfactory. The staff will go out of their way to help you in whatever they can. The rooms are clean and spacious and a little different layout. They have kitchens in the rooms as well. Juana and Maria have been very friendly...

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Thank Wgomez805
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

It is so rewarding to see you were well accommodated at our hotel. Reading about the great customer service you provided by our staff is much appreciated. It is also good to know our fully equipped kitchen was to your liking.

Milwaukee, Wisconsin
Reviewed 2 weeks ago via mobile

Second week of staying at this location although in a different room this week vs. last week. Cleaning standards at the hotel overall are lacking, hairs in the shower, on the wall etc, not mine for the record. The build up of dust/debris in corners and behind night stands was pretty bad. I didn't unpack anything into the provided dresser...

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Thank matrix8981
Reviewed 3 weeks ago via mobile

I've read numerous good reviews so please take mine with a grain of salt. I may give it a shot again in the future if I have to. That being said, I'd ask to see the room first with a clerk. I arrived very late in Sunday. I reserved a non smoking king room. When I arrived I was greeted...

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Thank Dean H
Chicago, Illinois
Reviewed 3 weeks ago

OMG.... what can I say about this place my stay here has been amazing from the house keeping to the front desk staff. when ever and I mean when ever I've needed to ask a question or needed anything from them they have always been right there to assist me with every question to amenities. I mean when I check...

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Thank joitaylor5
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

Thank you for taking the time to write a review about your stay. I am so proud of our staff for providing you with excellent customer service. They will be informed on the great job they did assisting you. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back...

Reviewed 4 weeks ago via mobile

I have been staying with Extended stay for years now and the Lombard Oakbrook location is by far my favorite thus far. I stayed at the hillside location for about 6 years and now in Lombard. All the rooms have kitchens in them and they offer dishes. The staff is very accomdating and friendly that makes me feel at home....

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Thank AlejandroVillegas528
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

It is so rewarding to read that you had a great experience with us. I am pleased you were consistently given an excellent experience at our hotel and that you staff provided you with memorable customer service throughout your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in...

Lombard, Illinois
Reviewed 5 weeks ago

Maria Michael, Adriana, Juana, Stephan and Olivha, are great. With their customer service. I have been staying here a while and love it. The staff location is excellent. I would recommend this hotel..

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Helpful?
Thank ladij64
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

The team and I appreciate your king remarks. It is great to know the high-level of customer service you received from our staff. They will be informed of the excellent job they are doing assisting guests. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 30 August 2016 via mobile

We weren't here for to long however to experience a full stay, they have kitchens in the rooms and dishes available. The breakfast has muffins granolas and coffee and more. The staff upon our arrival and checkout was helpful in answering our questions.

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Thank Anai A
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your visit with us and that you found our staff to be helpful during check-in and check-out. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to have the...

Lombard, Illinois
Reviewed 23 August 2016 via mobile

This place is not your five star hotel however they do offer kitchens in the rooms and utensils for the room if you need it. The place is reasonable for the prices of the rooms. The staff is really accommodating and try their very best to make your stay a happy one especially Miachel who goes above and beyond. Maria...

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Helpful?
Thank L671305
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

Thank you for sharing your comments with us. It is pleasing to see you enjoyed having the fully equipped kitchen in your room and our rates were another plus for you. Our staff members will be informed on the excellent customer service they are providing to guests, especially Micheal and Maria. The staff and I would like to thank you...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Extended Stay America - Chicago - Lombard - Oakbrook

Address: 2701 Technology Dr, Lombard, IL 60148-5675 (Formerly Homestead Studio Suites - Chicago - Lombard - Oak Brook)
Region: United States > Illinois > DuPage County > Lombard
Price Range: ₹ 4,061 - ₹ 5,685 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Lombard - Oakbrook 2.5*
Number of rooms: 136
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Also Known As:
Homestead Studio Suites Lombard/Oak Brook Hotel Lombard
Extended Stay America Lombard
Lombard Homestead Suites
Homestead Lombard
Homestead Suites Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Lombard - Oakbrook staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago - Lombard - Oakbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all are gret!”
 of 5 bubbles P3661NMgregs, 19 Aug 2016 | Read review
“read the reviews”
 of 5 bubbles 841lanishas, 31 May 2015 | Read review
“This room was chosen due to one of the few pet friendly hotels in the area. If you have no pets go elsewhere!”
 of 5 bubbles blkdeath75, 8 May 2015 | Read review
“Be sure to specify smoking or none smoking and what floor you would like to be on.”
 of 5 bubbles telb2015, 21 Mar 2015 | Read review
“they will give you dishes if you want them, they even had shaving cream.”
 of 5 bubbles jamesdD7394ZC, 23 Jan 2015 | Read review
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