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Hyatt Regency Lisle near Naperville

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Traveller (160)
Room & Suite (59)
Dining (10)
Overview
  • Excellent39%
  • Very good26%
  • Average18%
  • Poor8%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star accommodation
All hotel details
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Reviews (969)
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962 results
Traveller rating
343
257
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86
95
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LanguageEnglish
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343
257
181
86
95
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All reviewsmorton arboretumseparate sitting areanice hotelrestaurant staffbreakfast buffetlobby barbusiness tripking bedshuttle servicehighwaynapervillecouchchicago
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1 - 5 of 962 reviews
Reviewed 5 days ago

It's always a great experience at this hotel. I love the "smell of spa" when you come in. The hotel lobby and bar area are massive, updated and clean. My room was clean and well laid out. Everyone is friendly and the food at really...More

Review collected in partnership with Hyatt Hotels
Thank 696kami
Response from Lanardo E, General Manager at Hyatt Regency Lisle near NapervilleResponded yesterday

Dear Wanda 696kami, Thank you for your wonderful feedback and we appreciate your business. We look forward to serving you in the near future. Best Regards, Lanardo Evans General Manager

Reviewed 6 days ago via mobile

I recently had to stay in Lisle as my usual hotel was sold out. I booked through hotels.com and upon arriving I could not check in because I booked the wrong date accidentally. The front desk employee Kathleen McGee(Unsure of last name) was beyond helpful...More

Thank Jrtuned
Response from Lanardo E, General Manager at Hyatt Regency Lisle near NapervilleResponded yesterday

Dear A+ service, We appreciate the feedback and will pass this on to our associate Kathleen as we strive to provide quality service always. We are looking forward to welcome you back on your next visit to Lisle. Kind Regards, Lanardo Evans General Manager

Reviewed 1 week ago

Very large room and great amenities in the room. More than just that is that the service from every single employee was great. I would stay here again in a heart beat. Only potential issue is there are arent other restaurants close by. Overall though,...More

Thank Barrovian70
Response from Lanardo E, General Manager at Hyatt Regency Lisle near NapervilleResponded 4 days ago

Dear Barrovian70, Thank you for your feedback.We're glad to hear that you have enjoyed the comforts of the guestroom. I will share your feedback regarding the service provided by our team members. We look forward to another opportunity to welcome you back to the Hyatt...More

Reviewed 1 week ago

Some definite improvements need to made to overall customer experience. Room had an odor, walls are thin, breakfast was OK. I could hear every car that drove by. Best part of the stay was Kevin the gentleman that sprayed the room. He was very nice...More

Review collected in partnership with Hyatt Hotels
Thank Stephanie P
Response from Lanardo E, General Manager at Hyatt Regency Lisle near NapervilleResponded 4 days ago

Dear Stephanie P, Thank you for your feedback and we regret to hear your experience was not a pleasant one. I will share your comments with my team as we strive to do a better job going forward. Again, please accept our sincere apology for...More

Reviewed 1 week ago

The Hyatt Hotel Lisle keeps taking unexplained amounts of money from my bank account, even on my return to my country. My refund for bond is not coming back. Each person at front desk gives me different stories. Managers are very slow at getting back...More

Review collected in partnership with Hyatt Hotels
Thank leannemarrbiz2
Response from Lanardo E, General Manager at Hyatt Regency Lisle near NapervilleResponded 4 days ago

Dear leannemarrbiz2, Thank you for your feedback and we appreciate your business. Please accept my sincere apology for your experience. I have shared your comments with our team members and made sure that there is consistent and clear communication when it comes to approvals taken...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 107 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 107 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (160)
Room & Suite (59)
Dining (10)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Questions & Answers
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Chloe K
14 August 2018|
AnswerShow all 5 answers
Response from Steven M | Reviewed this property |
I'm a Hyatt member, so my experience might be a bit different. When making a reservation, a credit card number is required. There is no charge unless you do not show up or fail to cancel before the required date. At... More
0
Votes
riakate
22 October 2017|
AnswerShow all 3 answers
Response from Roger B | Reviewed this property |
We were able to check in early (1.5 - 2 hours) only because they had a room available. I would agree with the other person's comment, to call the hotel direct to ask them if they have a room. 9 AM is REALLY early to check in... More
0
Votes
Enrique F
1 October 2017|
AnswerShow all 5 answers
Response from John S | Property representative |
Yes you can request connecting rooms when making your reservation.
0
Votes
Room Tips
"check the room while check in, if you get one"
Read review
"ask for a view of the Morton Arboretum higher than 6th floor...."
Read review
"High floors have nice, calming views."
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"Ask for a room facing the parking lot, not the highway."
Read review
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