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Courtyard by Marriott Chicago Lincolnshire

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505 Milwaukee Avenue, Lincolnshire, IL 60069
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (16)
Room & Suite (15)
Dining (8)

About

#4 of 7 hotels in Lincolnshire
Location
Cleanliness
Service
Value
Rest easy at Courtyard by Marriott Chicago Lincolnshire. Our hotel in Lincolnshire, Illinois is located near Chicago Botanic Garden, Six Flags Great America, Hurricane Harbor, and other family-friendly attractions. After a busy day, unwind with a jog along our nearby scenic trails, get in a workout at our 24-hour fitness center offering cardio equipment and free weights, or enjoy on-site dining at The Bistro.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Coffee shop
Bowling offsite
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Fitness classes
Restaurant
Breakfast available
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business centre
Salon
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Hotel links
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Location

Full view
64Somewhat walkable
Grade: 64 out of 100
24Restaurantswithin 1 km
2Attractionswithin 1 km
153Reviews3Q+A28Room tips
Traveller rating
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Colleen O wrote a review Nov 2022
Chicago, Illinois2 contributions
I am extremely disappointed with my experience at this hotel. I was hoping I could avoid leaving such a terrible review but I feel like I owe it to future travelers to know what took place at this establishment. We reserved a very large room block for our wedding weekend over the summer and the lack of professionalism we encountered that weekend was appalling. See my list of grievances below before you decide to stay here. 1. There was no manager or assistant manager on site all weekend. This was shocking to me considering we reserved this hotel 6 months in advance for our wedding and were told there would be management available if needed during our stay. 2. It was complete amateur hour with the staff. The amount of times we heard the phrases "this is my first week" or "I don't know, I just started" was ridiculous. 3. The woman working the front desk was clearly on drugs. It was quite obvious she was unwell and should not be representing a hotel in a professional capacity. 4. Rooms were double booked or my family was told there were no rooms available for them. My family member actually walked in on another person IN THE SHOWER. The hotel is lucky that the person in the shower was another family member. Imagine that law suit if it were a stranger! 5. People booked double queen rooms and were given King Rooms. That is not exactly ideal when (2) couples try to share a room for the night and were given a King bed and then told nothing else is available. 6. Elevators were out of service so my family members had to haul their luggage up the stairs to their rooms. This included elderly folks. Needless to say no staff member offered to help them with their bags either. 7. We arranged "welcome bags" to be given out upon check in. The front desk was giving our bags out to people who were NOT part of our wedding block and also did not give them to people who were in our wedding block. I told the front desk multiple times to ask if people are part of our wedding block but they continued to make the same mistake. 8. The icing on the cake was when we had a LARGE SUM OF CASH STOLEN FROM OUR ROOM. There was no safe inside our room. I guess we missed the sign (apparently located on the back of the door?) that we could rent a safe from the front desk. Here's a thought Marriott, let your guests know upon check out that safes are available for rent. We had an envelope of cash that I purposely hid underneath my personal belongings in the dresser drawer. I thought this was a better idea than leaving it in our vehicle, apparently not. When we left for our rehearsal dinner, someone came into our room and pilfered through our belongings to find an envelope of money. I guess it was their lucky day to steal from a young couple on their wedding weekend. Not only do I feel violated that a stranger was touching my clothing and other personal items, Marriott has taken zero accountability for this. I guess we should have known better that we were easy targets given it was our wedding weekend with important valuables in our room. The only thing Marriott has done to rectify the situation is reimburse our Bonvoy points for our stay. This took months and wasn't resolved until we called the Ambassador Elite service who reimbursed us instantly. All I have to say is MARRIOTT DO BETTER and take accountability. I am extremely disappointed that nothing further has been done, especially when we booked more than half of your hotel rooms that weekend. We gave you a ton of business and our experience was subpar to say the least. And on top of it all, we were victims of thievery. I will be leaving this review across multiple platforms.
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Date of stay: July 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tbailey297@yahoo.com wrote a review Aug 2021
2 contributions
Cannot believe i booked this. Overpriced, no pool and no breakfast, bed is comfortable and rooms are nice, staff is great, but 2 stars off the top for pool and breakfast, false advertising as well, website says pool, staff said they took it out 3 years ago, how cheap is Marriott, certainly not the prices
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Paprocki, General Manager at Courtyard by Marriott Chicago Lincolnshire
Responded 13 Aug 2021
Dear Valued Guest, Thank you for taking the time to write a review about you most recent stay. i am very sorry that your stay was less than perfect for not having a pool or free breakfast. We monitor our websites regularly to ensure that our information is accurate. Our pool was removed in 2018, and all of the major sites such as Marriott.com, Expedia, Travelocity and others; do not show we have a pool. This is also true for breakfast. in review of the websites, there is no mention of breakfast, but we do have rates available that will include breakfast up to 4 people. Between 2010-and 2012 all Courtyard by Marriott Hotels, discontinued the free breakfast and moving to a Bistro style restaurant. What we have found is when you use Google to search our hotel, the information provide by Google is inaccurate, and dated from 2017. They have been very difficult to work with to get this information removed, and they are the ones misrepresenting our hotel. Our marketing team is working diligently to get this information updated. Once again I apologize for your less than perfect stay and we hope you choose us once again should your travels bring you to this area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jankari wrote a review Sep 2019
San Diego, California93 contributions90 helpful votes
It was a typical Courtyard. Everything worked. Nothing to write about for breakfast, probably because it was part of a big group so the breakfast was a set of pre-arranged dishes and they didn't taste fresh. They tasted like frozen things heated up. The regular breakfast may be different but I did not have the opportunity to try that. Except for a pancake house (that also has other dishes), there is nothing within walking distance.
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Date of stay: May 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carrie S wrote a review Sep 2019
Owatonna, Minnesota454 contributions178 helpful votes
This place felt a bit untidy. It just was missing a bit of shine. It wasn't dirty, but just lacked the feeling of really clean. Debris in the hallways, elevator and even in our room upon check in. Rooms were comfortable, just very average.
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Date of stay: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark P, General Manager at Courtyard by Marriott Chicago Lincolnshire
Responded 9 Sep 2019
Dear Carebare, Thank you for taking the time to write a review about your most recent stay. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Courtyard Chicago Lincolnshire, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marnankev2 wrote a review Jul 2019
Seattle, Washington44 contributions51 helpful votes
Came to the Chicagoland area to visit family. We were supposed to stay at the Marriott Lincolnshire Resort for 8 nights, but motion activated air-conditioning left 85 degree rooms. Thank goodness the Marriott Courtyard next door, had availability, air-conditioning and saved the last 7 nights of our vacation!!!
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kaitlin B wrote a review Jun 2019
1 contribution
I have been traveling to this courtyard for the past couple years (2-3 times a year for work). Tina Sutherland in the bistro has amazing customer service skills. She is always so kind and graceful in any given situation.
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Date of stay: June 2019
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laurentbkk wrote a review May 2019
Bangkok, Thailand371 contributions223 helpful votes
Recommended by my customers , the hotel is quite good , staff at reception are very nice and professionals , free parking on the premises , free wifi . The lobby cafe offer a good range of breakfast. Room is quite ok , a bit dated but clean and offer good amenities. The only issue was that the lift was not working during my stay .
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Date of stay: May 2019
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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abby k wrote a review May 2019
3 contributions
i'm Absolutely disgusted by this place. i spent lots of money on my room, and what do i find, live ants covering the wall. Disappointed and absolutely disgusted. Do NOT waste your hard earned money on this hideous, disgusting place! absolutely terrible. never coming back again.
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Date of stay: May 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark P, General Manager at Courtyard by Marriott Chicago Lincolnshire
Responded 11 May 2019
Dear Traveler, Thank you for writing a review regarding your recent stay. I am very sorry you had experienced some unwelcome pests in your room. With the large amount of rain we experienced in the last weeks, and the forest area surrounding the hotel, we are just as frustrated as you. We have a pest elimination company spray the perimeter of the hotel regularly as well as we treat the rooms. Being a 30 year old property, like most old homes it can be very difficult to eradicate them completely. Thank you for sharing and we will take the necessary steps in an effort to avoid such issues in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dono shinjiro Kun wrote a review May 2019
Singapore, Singapore396 contributions53 helpful votes
+1
lovely place n services. the Starbucks here is a bit underwhelming. free shuttles within 3 miles though. would be great to hv a full breakfast area with complementary coffee, breakfast and fruits. Coin laundry available, $2 wash and $2 to dry. Detergent a separate purchase at the lobby. (would be great to provide it to guest for free though)
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Date of stay: May 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DirkM wrote a review Feb 2019
8 contributions3 helpful votes
So this place is not fancy or anything, I would class it as a standard business hotel with what you would expect from such a place. Beds are comfy, rooms are clean, so nothing to really complain about. They are also putting some effort in redoing the hotel which is good and I'm glad that they are doing it before the place starts looking messy. One thing that I would like to mention is the impressive friendliness of the staff. These folks love what they are doing without any exceptions. They made my stay very pleasant. I was here for 11 nights, and they managed to make it a little home for me. Great job guys, please keep it like this. I was very impressed.
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Date of stay: February 2019
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$123 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott chicago lincolnshire hotel lincolnshire, courtyard chicago lincolnshire, courtyard lincolnshire, lincolnshire courtyard, lincolnshire marriott
LOCATION
United StatesIllinoisLake CountyLincolnshire
NUMBER OF ROOMS
146
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COURTYARD BY MARRIOTT CHICAGO LINCOLNSHIRE - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Courtyard by Marriott Chicago Lincolnshire
Which popular attractions are close to Courtyard by Marriott Chicago Lincolnshire?
Nearby attractions include Marriott Theatre (0.4 km) and Beerhead Bar & Eatery (0.9 km).
What are some of the property amenities at Courtyard by Marriott Chicago Lincolnshire?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Courtyard by Marriott Chicago Lincolnshire?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Chicago Lincolnshire?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Courtyard by Marriott Chicago Lincolnshire?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Chicago Lincolnshire?
Conveniently located restaurants include Walker Brothers, Bonta Italian Market and Cafe, and Eddie Merlot's.
Are there opportunities to exercise at Courtyard by Marriott Chicago Lincolnshire?
Yes, guests have access to a fitness centre and fitness classes during their stay.
Is Courtyard by Marriott Chicago Lincolnshire located near the city centre?
Yes, it is 0.6 km away from the centre of Lincolnshire.
Are any cleaning services offered at Courtyard by Marriott Chicago Lincolnshire?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Chicago Lincolnshire offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott Chicago Lincolnshire?
Many travellers enjoy visiting Cuneo Museum & Gardens (6.3 km).