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Red Roof Inn Chicago Lansing

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Red Roof Inn Chicago Lansing
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231 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Los Banos, California
Reviewed 3 days ago NEW

Jasmine was great, very professional and courteous.The manager gave personal attention to ensure my satisfaction. The room was clean, comfortable and everything was good. I will stay again and refer others.

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Helpful?
Thank JOHNNY S
Reviewed 5 days ago NEWvia mobile

This place is terrible. The "free wi-fi" does not work most of the time. The hot water is at selective times. Sometimes you dont get any all day or night. Not even warm water. It's noisy as hell on weekends. I suggest going somewhere else. I will never go back there.

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Helpful?
Thank traveler1080p
Reviewed 2 weeks ago via mobile

Deonna was very helpful and courteous the rooms were very big and spacious and the staff was great!!!! Next to highway and were near good restaurants and currency exchange very good hotel I recommend staying here when visiting chicago

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Helpful?
Thank Uthman K
Harvey, Illinois
Reviewed 2 February 2017 via mobile

Staff was very pleasant and house keeping did good job making sure my stay was comfortable. My phone went out and I'm glad they were able to provide me with wifi. Over all nice and clean place. I plan to refer all my co workers when were on the road traveling and need a hotel. Very affordable rates there especially...

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Helpful?
Thank ajawil36
Lansing, Illinois
Reviewed 15 December 2016

I'm here on a extended stay and I'm pleased with everything. Room is clean, location is great and has everything you need to get to really close off the expressway. I am extremely satisfied with the staff. Big on customer service and I cant say enough on how they go out of their way to make sure you're taken care...

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Helpful?
Thank businesswarrior2016
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review

Dear Businesswarrior, Thank you for taking the time to write such a wonderful review regarding your recent stay at the Red Roof Inn Chicago Lansing. My team and I were pleased to hear that we met your expectations. We love to see staff members being such as Kenyatta and Selma being recognized for a job well done. Please consider us...

Reviewed 22 November 2016 via mobile

I work for B.P.Refinery and I went to this hotel to stay for 7 nights. The stay in this hotel was very pleasant. During my stay, I needed a pillow at 3 AM in the morning. The front desk employee helped me out by getting a pillow even in that early morning. All the staff is very good and I...

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Helpful?
Thank tanooj c
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review

Dear Tanooj C, Thank you for taking the time to write a review regarding your recent visit to our property. Your vote of confidence means the world to us and we are pleased that we were able to meet your expectations. We looked forward to serving all of our BP workers and are pleased to have your continued patronage. Thank...

Reviewed 5 November 2016

This hotel was clean and the staff were friendly. I booked with Expedia and it took a minute to pull up my reservation, but I got into my room pretty quickly. The rooms have a wood laminate floor, which are great and new. The only complaint I have is that they need more parking at the office.

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Helpful?
Thank Jenny B
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review

Dear Jenny B, Thank you for taking the time to write such a wonderful review regarding your stay at the Red Roof Inn Chicago Lansing. As you mentioned in your review our team is hear to provide superior service to all of our valued guest. Additionally, we have made some improvements such as the laminated floors that you spoke of...

Reviewed 2 November 2016 via mobile

Thanks for everything salma was very nice to me she show me how to get to my room an answered all my question with a smile an made sure my room was cleaned an she told me what was in the area an how to get to the restaurant thanks salma

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Helpful?
Thank pimpster
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review

Dear Pimpster, Thank you for taking the time to write such a wonderful review regarding your visit to the Red Roof Inn in Chicago Lansing. Salma was all smiles after hearing your positive feedback. At this location we train all of guest on having a "hospitality heart" in regards to you our valued guest. Additionally, our location is ideally located...

Albuquerque, New Mexico
Reviewed 31 October 2016

very good service the manager jack was very nice and help fell like all the employers as well the room was very clean at all times and every ting is very close so I ben beter for as tank you for youre good servise

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Helpful?
Thank ruby31985
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review

I appreciate your comments regarding your recent stay at the Chicago Lansing Red Roof. It is highly important that we provide you with are absolute best! We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team.  Positive guest feedback, like yours, is always an...

Decatur, Illinois
Reviewed 15 October 2016 via mobile

Not to bad surprisingly I got here wanted to change rooms to a handicap room they switched me no problem even if it is a smoking room it doesn't smell real bad I was surprised front counter lady really nice helped me it's cheap you're not gonna get a five-star hotel for $66 but for what you pay it's not...

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Helpful?
Thank evil99ta
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review

I appreciate your comments regarding your recent stay at the Chicago Lansing Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.  I will make sure to share your comments with the rest of our team.  Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Red Roof Inn Chicago Lansing

Address: 2450 East 173rd Street, Lansing, IL 60438
Region: United States > Illinois > Lansing
Price Range: ₹ 3,275 - ₹ 5,240 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Lansing 2*
Number of rooms: 109
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Also Known As:
Red Roof Inn Chicago Lansing Hotel Lansing
Red Roof Inn Lansing
Lansing Red Roof Inn
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Questions & Answers

Questions? Get answers from Red Roof Inn Chicago Lansing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious rooms”
 of 5 bubbles 411johnnys, 21 Mar 2017 | Read review
“Don't even bother”
 of 5 bubbles 882damiana, 6 Jun 2016 | Read review
“Rooms on the far east side are quieter.”
 of 5 bubbles Dusty2561, 4 Jun 2016 | Read review
“the building where the lobby is located is the best i think.”
 of 5 bubbles 744msb72, 4 Sep 2015 | Read review
“Find another hotel....definitely not this one.”
 of 5 bubbles FriendsOfMichaelJack, 27 Aug 2015 | Read review
5 of 5