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Holiday Inn Express Hotel & Suites Lake Zurich-Barrington

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153 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Lake Zurich-Barrington
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Showing 152: English reviews
Oconomowoc, Wisconsin, United States
Reviewed 19 October 2014

I had booked a room online to stay on rewards points but after I arrived at the hotel the nice desk assistant, Biz, couldn't find my reservation that night. She did find it for the following night and after checking my confirmation notice I discovered I had reserved it for the wrong night. I tried to re-book it online for...

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Helpful?
Thank Dan E
Hanan H, General Manager at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review

Dan E, Thank you for your comments about Biz and our hotel. We pride ourselves in going above and beyond to make our guests happy. I'm happy to hear that you enjoyed your stay and would like to apologize for the noise issues that you encountered, we do try and keep the hotel as quiet as possible for the comfort...

Delmar, New York
Reviewed 15 October 2014

The hotel is not unlike all other Holiday Inn Express, but if you have to be in the area for an event, the staff are nice and very accommodating. They were very generous with their shuttle and making sure everyone got back from the late night wedding.

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Helpful?
Thank BarbaraC47588
Hanan H, General Manager at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review

Dear Barbara, I'm glad to hear that you enjoyed your stay at the Holiday Inn Express and Suites. We do offer shuttle services for weddings in the area and I am happy to hear that you enjoyed this service. We hope to see you again soon. Hanan General Manager

Reviewed 14 October 2014

I can't compliment Allison at the front counter enough for her assistance with my reservation. I needed to book a room for a colleague and the hotel was full. Allison worked her magic to make sure I was able to get a room. During this time she was in the middle of assisting other hotel guests. This women never missed...

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Helpful?
Thank Debra V
Hanan H, General Manager at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review

Dear Deb, Thank you for you wonderful comments about our staff. We pride ourselves in having very good customer service and I am very happy to hear that you feel the same way. I have shared your comments with our staff, and again, I am very happy to hear that you enjoyed your experience with us. We look forward to...

Reviewed 9 October 2014 via mobile

I have been here for the last month, and everyone has been very helpful and willing to go the extra mile. Weather it's answering questions, ordering food (thanks Biz!) scanning documents (thanks Charles!), or questions about the surrounding area. Good breakfast too! The Monday and Wednesday manager's reception is a nice way to meet new people who are also staying...

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Helpful?
Thank Justin T
Hanan H, General Manager at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review

Hi Justin, It is so nice to hear from you. I cannot stress enough how important your review is to us, and we are so glad you were pleased with your stay. Here at the Holiday Inn Express & Suites we strive for nothing less than to please our guests. I will be sure to let Biz and Charles know...

Reviewed 3 October 2014 via mobile

I have stayed at this location three times this year. each time was a good experience. The staff has always been very pleasant and helpful.even though this has been for business it has always been nice to stay at this location. The staff that works behind the desk, especially Julie, were extremely helpful and pleasant on this last trip.

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Helpful?
Thank Bob P
Hanan H, General Manager at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review

Dear Bob P, Thank you for your wonderful comments about our hotel, and especially about Julie. I am happy to hear that you enjoy staying here and thank you for your loyalty. It is truly a pleasure to serve you and I hope you will have the occasion to visit us again in the near future.

Barrington, Illinois
Reviewed 8 September 2014

I have been working with this hotel for over a year with my company and have to say the service is excellent! This weekend our power was out so we got a room (they even allow dogs). This is then first time I have stayed. Our room was extremely clean, very comfortable, and spacious. Two adults, our four year old,...

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Helpful?
Thank Alissa d
Hanan H, Guest Experience Supervisor at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review

Alissa D, Thank you for your wonderful comments about our hotel. I'm very happy that you enjoyed your stay and that your daughter enjoyed the pool. I have shared with the staff your comments. And I hope that you choose to stay here again soon. Allison Guest Experience Supervisor

St. Petersburg, Florida
Reviewed 30 August 2014

Clean modern hotel with friendly service. The breakfast is delicious - eggs, sausages, toast, pastries, cereal, fruit, yogurt and make your own pancakes. Definitely recommend staying here - don't be put off by the fact that it's beside a strip mall and hidden.

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Helpful?
Thank Anna D
Hanan H, General Manager at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review

Dear Anna, Thank you for choosing the Holiday Inn Express and Suites during your visit to the Lake Zurich IL area. I am pleased to hear that you have enjoyed your visit with us. Thank you for the kind review comments. I shared the note about how much you liked our hot breakfast and your experience with our friendly staff....

Reviewed 24 August 2014

My husband,daughter and myself stayed here a week ago.There was a mistake with our billing but was cleared up quickly.Beds were comfortable,room was clean,great a/c.nice towels and sheets,fast wifi.We didn't have enough time to try the pool but it looked nice.Nice breakfast,coffee wasn't as hot as I liked but was fresh and good.Most of the t.v. channels were set in...

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Helpful?
Thank HCattt
Hanan H, General Manager at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review

Dear Guest, We are so happy you enjoyed your stay with us. I am very sorry about the inconvenience with your newspaper. We do have both English and Spanish versions of the same newspaper, so it was definitely an accident that the wrong language was brought to you in the morning. Next time you stay (we are looking forward to...

Lake Zurich, Illinois
Reviewed 13 August 2014

Dear Hanan, Thanks so much for making sure that the guests for my Son and Daughter-in law's wedding on Aug. 9th. received excellent service and accommodations. I believe we had about 10 rooms reserved for the event and they were all filled. The shuttle to the Concorde was a real help. The breakfast served Sunday morning was also well received...

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Helpful?
Thank Jack R
Reviewed 5 August 2014

I came to this hotel on a business trip and stayed for two weeks. The location is excellent. Within a mile of several great and inexpensive restaurants (tacos el norte, giordano's) and grocery stores (trader joe's, jewel osco) and across the street from a park on the actual Lake Zurich. Service exceeded my expectations... for example, room service accidentally discarded...

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Helpful?
Thank jllchs
Nev_3, Front Office Manager at Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, responded to this review

jllchs, Thank you for complimenting our service. I'm glad we were able to be of assistance to you. I do sincerely apologize for the confusion we had regarding the food and am thankful to you for giving us the opportunity to make things right. We do value your business and hope that your stay is as enjoyable as possible. If...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites in Lake Zurich - Barrington, IL. Situated in the northwest suburbs of Chicago, IL, Holiday Inn Express & Suites in Lake Zurich - Barrington is located off Hwy 12 and State Route 22, with easy access to the communities of Barrington, Palatine, Crystal Lake, Vernon Hills and Mundelein. Our leisure travelers will love the Holiday Inn Express & Suites Lake Zurich - Barrington's close proximity to Concorde Banquets and the Lakeside Family Sports Complex. In the heart of Lake County visitors will find our hotel ideally situated to enjoy the many recreational activities of the area. In addition, just a short drive from the hotel will give you access to all that downtown Chicago has to offer. Our Lake Zurich - Barrington hotel is close to several corporate offices, including ECHO Inc, CF Industries, Siemens, Motorola and Baxter. We are proud to offer free high-speed wired and wireless Internet access throughout our hotel, a 24-hour business center for all your business-related needs, meeting space and an indoor pool and whirlpool area. Our hotel in Lake Zurich offers a number of unexpected amenities in a comfortable setting. Come Stay Smart with us at our centrally located Holiday Inn Express & Suites Lake Zurich - Barrington hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lake Zurich-Barrington

Address: 197 S Rand Rd, Lake Zurich, IL 60047-2275
Region: United States > Illinois > Lake County > Lake Zurich
Price Range: ₹ 7,783 - ₹ 9,949 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lake Zurich-Barrington 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lake Zurich-Barrington
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Lake Zurich-Barrington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel staff is more than accommodating. Let them know what you need.”
 of 5 bubbles 800madelinep, 7 Dec 2016 | Read review
“All rooms are cool”
 of 5 bubbles jaysonb180, 22 Apr 2016 | Read review
“Ask to see a room and they usually show you the best available so take it”
 of 5 bubbles hckystar, 12 Jul 2015 | Read review
“My room was on the second floor and in the back. It was very quiet--no sound of traffic at all.”
 of 5 bubbles susanmA2613KX, 22 May 2015 | Read review
“Quietest rooms face the back; rooms facing front (Highway 12/Rand Road) are less quiet.”
  • My welcome from staff
 of 5 bubbles barbarad83, 8 Apr 2015 | Read review
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