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Hampton Inn by Hilton Joliet I-55

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#2 of 22 Hotels in Joliet
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Hampton Inn by Hilton Joliet I-55
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427 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn by Hilton Joliet I-55
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Showing 422: English reviews
United States
Reviewed 20 September 2016

The hotel was clean, bathroom was clean, staff was knowledgeable, courteous and friendly. Breakfast was a nice addition. The free internet was a plus. It was overall a very pleasant stay. I will definitely stay here again. Keep up the good work!

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Helpful?
Thank Justine P
Sales_Manager_0, Manager at Hampton Inn by Hilton Joliet I-55, responded to this review

Dear Justine P, Thank you for your review of our hotel! It is always a pleasure to hear when our guests have a great stay with us. Our housekeeping team is the heart and soul of our hotel. They work very hard to make sure that all of our guests have the best accommodations possible. It is wonderful to hear...

Dixon, Illinois
Reviewed 16 September 2016

The staff was friendly and accommodating. The room was clean and adequate for our overnight stay. The counter in the bathroom was small, but there were two shelves underneath to put items. We were on the inner side and the highway noise wasn't a problem. Upon checkout, I realized my Fitbit was still somewhere in the room. We didn't have...

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Helpful?
Thank jds3151
Sales_Manager_0, Manager at Hampton Inn by Hilton Joliet I-55, responded to this review

Dear jds3151, Thanks so much for sharing your review of our property from your recent stay. It is always nice to hear our guests opinions about our service and our hotel so that we can stay on top of being the best at what we do. It's great to hear that you were impressed with our hotel and also with...

Harvard, United States
Reviewed 12 September 2016

I go out of my way for Hilton brand hotels for several reasons. Staff are always friendly and professional. Rooms are always clean. Experience is usually great whether business or leisure travel. However, if you book through the HHonors app, be sure to check room rates. The rate you book it and the rate you pay (per day only, not...

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Thank Abel S
Sales_Manager_0, Manager at Hampton Inn by Hilton Joliet I-55, responded to this review

Dear Abel S, Thank you for your loyalty to the Hilton brand. We very much appreciate your business and your feedback. I am sorry to hear that you experienced difficulty with the room rate on your reservation. This is the first time that we have encountered comments such as yours. The reservation process for HHonors member through our new app...

Reviewed 8 September 2016

We chose this hotel based in part on TripAdvisor recommendations and also on the location as we needed to be in Chicago early the following morning. Check in was smooth. The staff incredibly courteous and helpful. The room was clean and bathroom well kept. The hot tub was drained and closed. But, that was the only issue. The breakfast staff...

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Thank John S
Sales_Manager_0, Manager at Hampton Inn by Hilton Joliet I-55, responded to this review

Dear John S, Thank you for your feedback from your recent stay at our hotel. We're grateful to have had the opportunity to serve. Your compliments will certainly be shared with our whole team. If you are ever in the Joliet area again, we would love to have the opportunity to reconnect. Thanks again, Karen Young Sales Coordinator

Calgary, Canada
Reviewed 7 September 2016

We stayed at this location on August 30 and left some important papers in the room on checkout, we got to our location on the 31st and called them and they overnighted it to our location. The staff at this hotel went above and beyond to ensure we had our papers. I would highly recommend this hotel to anyone looking...

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Helpful?
Thank Bob W
Sales_Manager_0, Manager at Hampton Inn by Hilton Joliet I-55, responded to this review

Dear Bob W, Thank you for sharing your experience with us and with other fellow travelers. I'm so happy that we were able to get your important papers to you in time. Leaving something important behind can be very stressful and I am happy knowing that we were able to relieve some of your stress. Thank you so much for...

Murray,KY, United States
Reviewed 7 September 2016

Really friendly place, flowers everywhere. Excellent people at the front desk, especially Monica. Good breakfast, clean rooms, everything you'd want in a motel was there in spades. The pillows were a bit too soft for us....not much of a complaint.

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Thank Jan D
Sales_Manager_0, Manager at Hampton Inn by Hilton Joliet I-55, responded to this review

Dear Jan D, Thank you very much for your review. All of us at the Hampton are thrilled to hear that you found our staff to be friendly...your kind words will be shared with everyone but a special shout out will be given to Monica :) Being thought of as a "friendly place" is one of the main goals that...

Pacific, Missouri, Usa
Reviewed 6 September 2016

Very clean. Just what we needed after a long drive. Clean and comfy. Great breakfast. I'd highly recommend to anyone in the joliet area. Conveniently located. Easy access to pool parking lot and breakfast.

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Thank sportsmom9
Sales_Manager_0, Manager at Hampton Inn by Hilton Joliet I-55, responded to this review

Dear sportsmom9, Thanks so much for your great review. So happy that we could accommodate you all after a long day on the road. Glad to hear that you found our hotel to be comfortable and clean...sometimes after a long day on the road having a clean and comfortable place to sleep is the only prescription that is needed. Glad...

Oklahoma City, Oklahoma
Reviewed 2 September 2016 via mobile

It's a Hampton after all. We expect rooms in good repair and cleanliness. We also expect professional service and attitudes. But this location stands out above all other Hamptons. The desk staff, the breakfast hostess, even the housekeeping staff were look you in the eyes and smile friendly. They were in the I-like-you-and-want-to-help-you frame of mind. Something very special is...

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1Thank Doug E
Sales_Manager_0, Manager at Hampton Inn by Hilton Joliet I-55, responded to this review

Dear Doug E, Thanks so much for your 5 star review. We appreciate your business and also your feedback. It is great to hear that you appreciate all of our teammates dedication to our guest's experiences at our hotel. We all truly enjoy making our guests feel welcomed and appreciated. Your comments lead us to believe that our actions may...

East Fishkill, New York
Reviewed 27 August 2016

The hotel is very clean and in a good location.The staff is extremely friendly and helpful. The pool and hot tub was open till 11pm which is a plus because many hotels close at 6pm. I did not use the fitness center but passed it the equipment looked in good shape. The breakfast was ok could add a few more...

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Thank mcibelli
Sales_Manager_0, Manager at Hampton Inn by Hilton Joliet I-55, responded to this review

Dear mcibelli, Thank you for sharing your review with us and with other fellow travelers. We appreciate your feedback. It is great to hear that you found our staff to be friendly and helpful and also great to hear that you were able to enjoy our pool and whirlpool. We hope to be able to serve you again in the...

Normal, Illinois
Reviewed 24 August 2016

This was an excellent hotel with extremely clean and comfortable rooms! Our room looked like it was brand new. The noise from the hallway was audible from our room and it did wake me up at night. If I would have left the bathroom fan/light on, I'm sure I would sleep like a baby.

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Thank X6681JQjanets
Sales_Manager_0, Manager at Hampton Inn by Hilton Joliet I-55, responded to this review

Dear X6681JQjanets, Thank you for your 5 star review. We very much appreciate your business and your feedback. It is wonderful to hear that you found your room to be extremely clean and comfortable...also wonderful to hear that you though that your room looked as though it was brand new. We have very high cleanliness and maintenance standards at our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
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Additional Information about Hampton Inn by Hilton Joliet I-55

Address: 3555 Mall Loop Dr, Joliet, IL 60431-9216 (Formerly Hampton Inn Joliet I-55)
Region: United States > Illinois > Joliet
Price Range: ₹ 7,904 - ₹ 13,022 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Joliet I-55 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn Joliet i-55 Hotel Joliet
Joliet Hampton Inn
Hotel Style:
#1 Romantic Hotel in Joliet
#1 Family Hotel in Joliet
#2 Business Hotel in Joliet
#2 Best Value Hotel in Joliet
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Questions & Answers

Questions? Get answers from Hampton Inn by Hilton Joliet I-55 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the parking lot side.”
lq0772, 14 Mar 2017 | Read review
“I had a room on first floor opposite the interstate. It was quiet.”
Intlflyboy, 25 Feb 2017 | Read review
“Even number rooms are on the other side of highway.”
cuts51, 17 Dec 2016 | Read review
“Rooms on the front are quieter and away from Interstate.”
p5harri, 29 Sep 2016 | Read review
“I would recommend asking for a room facing the parking lot to avoid interstate noise.”
nrf_86, 26 Sep 2016 | Read review
5 of 5