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Red Roof Inn Chicago Joliet

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#7 of 23 Hotels in Joliet
Certificate of Excellence
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Red Roof Inn Chicago Joliet
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299 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Watertown, New York
Reviewed 3 weeks ago

Stayed at the Red Roof Inn in Joliet, Illinois while moving to Colorado. I needed a cheap one night stay that was pet friendly for my dog. I ended up getting a king size bed in a room that was at the end of the hotel, which was fine, as the walking area was located in the back anyways. For...

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Helpful?
Thank sweed0524
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Sweed0524, Thank you for taking the time to fill out a review. As you mentioned in your review, we cater to all of our furry fellows. We are making new friends daily one paw at a time. Our location is ideal for all shopping and restaurant needs. Please consider us your hotel of choice should you pass through the...

Reviewed 31 October 2016 via mobile

Stayed a week. Great rooms, friendly staff, clean, quiet. Great area for walking pets. Close to restaurants and expressway. The bed was comfortable and big. Big television, fast free WiFi. We are in town about a month, sad I had to leave but the hotel was booked for an event. I will definitely book here again.

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Helpful?
Thank amy74136
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Amy 74136, Thank you so much for taking the time to write such a wonderful review. Amy it was surely a pleasure having serviced you for your extended stay. As you mentioned in your review we offer Serta Plus pillow top mattresses which a guest favorite. Additionally, all rooms include a flat screen television and free wifi. We were...

Reviewed 10 October 2016 via mobile

We stayed in a Superior King room. Though the exterior of the hotel seemed a bit dated, the room was spectacular. Plenty of outlets for all our devices, great desk and chair, excellent space. I would stay here again without question.

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Helpful?
Thank Jared L
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Jared L, Thank you for taking the time to write a review regarding your recent stay at the Red Roof Inn Chicago-Joliet. It was an absolute pleasure to serve you and my team is thrilled to read such a wonderful review. As you mentioned in your review, we offer a "get plugged in" program which allows our guest to...

Big Timber, Montana
Reviewed 10 October 2016

We stayed at the Joliet Red Roof a couple weeks ago. Arrived very late but the accessible room we requested was still waiting for us. The room was clean and neat, had a fridge and microwave, and the bed was really comfortable. The next morning we drove off and left our laptop charger still plugged in, but didn't notice it...

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Helpful?
Thank K9BM
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear K9BM, Thank you for taking the time to write such an amazing review. It was my absolute pleasure to assist with the return of your computer charger. I am delighted that your stay was a positive experience and even more grateful that you shared it with other potential guest. The Serta mattresses is a plus at our location and...

Willow, Alaska
Reviewed 11 September 2016

This was our second stay here. The first was very disappointing but we decided to give them another try. The rooms are okay but I thought a little pricey. Last time our AC didn't work and this time it did but the Air conditioner was noisy. Last time we had children playing around our vehicle, that didn't happen this time...

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Helpful?
Thank mike y
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Mike Y, Thank you for taking the time to write a review and for giving us another opportunity to serve you. I do apologize if you felt the rooms were pricey but we do try to offer the "Best Available Rate" within our competition. I was glad to see that this stay was a little better and that the...

Aurora, Ohio
Reviewed 27 August 2016

The Red Roof Inn in Joliet was a nice place to stop while on a journey down Route 66. It was as close as you can get to the old motels along the route without actually staying at one of the old motels. The girl that checked us in was marvelous! She was nice, friendly, and helpful with our questions....

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Helpful?
Thank Angie_Ohio
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Angie_Ohio, Thank you for taking the time to write a review regarding your visit to the Red Roof Inn Chicago-Joliet. As you mentioned in your review all of our rooms have been updated with new interior paint, draperies, hard wood flooring and case goods. We have also change the lighting in the rooms as well. I have shared your...

Manchester, New Hampshire
Reviewed 24 August 2016

Made reservations a full month ahead of time. Checked in with my in-laws at around 8pm, after a full day of driving cross-country. The person at the desk gave me a single room key when I had reserved two rooms. She claimed that the reservation system only showed one room, even though for a single room the price it showed...

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Helpful?
Thank travelerC3143OX
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Traveler C3143OX, Thank you for sharing your experience at the Red Roof Inn Chicago Joliet. I am extremely sorry for any discomfort you may have experienced while choosing to lodge with us. I cannot began to express my sincere apology for any mistake or failure that you felt from team for not trying to assist with your concerns. I...

High River, Alberta
Reviewed 23 August 2016

We booked this hotel for our first night on a driving trip through the American Mid West. It was close to I-80, which was its main selling point and close to a restaurant for supper and breakfast. Waited a long time to check in, even though we had a reservation. Staff busy, so patience required. Room was ground floor with...

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Helpful?
Thank BBYITSU
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear BBYITSU, Thank you for taking the time to write a review. I am extremely sorry if we failed to inform you about the annual cleaning of our flooring and air condition units. This is something that we do yearly to assist with the upkeep of our property. Typically, a notice is placed at the front desk advising our valued...

Reviewed 18 August 2016 via mobile

I would like to thank the front desk staff (Jeff) who's very polite, friendly and made our check in the quickest you can possibly imagine . After a long drive, all we wanted is to check in our room and rest and he made it happened. If all the staff will be just like him, I will keep going back...

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Helpful?
Thank Reyna71
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Reyna71, Thank you for taking the time to write a review regarding your recent stay at the Red Roof Inn Chicago-Joliet. As you mentioned in your review, we pride ourselves on hiring people who have a hospitality heart and goal to anticipate our valued guest needs. I am glad to see that Jeff provided this service to you. I...

Kissimmee, Florida
Reviewed 14 August 2016

Cimbed to 2d story with luggage and had difficulty getting key to open door to room . Air conditioner was on and and caused room to be excessively cold . The only way we could adjust the air conditioner was to pull the electrical plug to turn it off . A dead fly was on the floor in front of...

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Helpful?
Thank rmaskery
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear RMaskery, Thank you for taking to time to write a review. I am sorry that your stay was not a pleasant one. I apologize for any inconvenience that you may have experienced and the difficulty with getting the key to access the door. I would love to speak with you regarding your encounter to see if there is anything...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Chicago Joliet

Address: 1750 McDonough St, Joliet, IL 60436-1219
Region: United States > Illinois > Joliet
Price Range: ₹ 4,356 - ₹ 5,173 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Joliet 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Red Roof Inn Joliet
Joliet Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Joliet
#7 Business Hotel in Joliet
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago Joliet staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago Joliet staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the rear of the hotel if you have a dog - there is grass in the back which is convenient!”
 of 5 bubbles sweed0524, 15 Nov 2016 | Read review
“Request a first floor room if you do not want to carry luggage up stairs.”
 of 5 bubbles Angie_Ohio, 27 Aug 2016 | Read review
“This seems to be a busy hotel, so cannot state that any room would be better than any others.”
 of 5 bubbles BBYITSU, 22 Aug 2016 | Read review
“The second floor was very quiet. There is not an elevator so you will have to go up a long staircase.”
 of 5 bubbles 633venitab, 13 Oct 2015 | Read review
“is there a good room here?”
 of 5 bubbles hmsn, 23 Sep 2015 | Read review
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