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Hampton Inn Jacksonville

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218 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Jacksonville
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Showing 218: English reviews
Pentwater, Michigan
Reviewed 24 September 2016

The wedding we were attending plus a sports tournament made the hotel full. Even so, the hotel was clean & the room quiet. Great night sleep! The front desk was very accommodating when our group of 15 asked to have a BYO cocktail gathering in the lobby. Very service oriented.

Thank virginial655
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much, Mrs. Lee. For staying with us and leaving such a wonderful review! We surely do appreciate all the feedback and look forward to hosting the gang again :)

Mundelein, Illinois
Reviewed 20 September 2016

I spent two nights here for a wedding. Everyone and everything was better than I expected, except the coffee at breakfast, which was too weak for me. Friendly, helpful staff, great bed and a better breakfast than is usually available at a hotel where the breakfast is complimentary.

Thank marshalldonna
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Excellent! Mrs. Marshall. I am thrilled to hear you enjoyed your stay with us while enjoying the celebrations of a wedding. We are pleased to here everything went well! I hope you tried the 'robust' option we had for the coffee? Regardless, we would certainly love to host you again!

Oregon, Missouri
Reviewed 19 September 2016

We were in the area for a wedding. The front desk allowed us to check in early and had a room ready for us upon arrival. Our double queen room was on the smaller side, but very clean, comfortable and had everything we needed.

Thank A7791KCkatherineb
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for leaving such a kind review about your experience at our hotel recently. I hope you had a amazing time at the wedding, and would certainly look forward to having you back in the area, thanks!

Carbondale, Illinois
Reviewed 16 September 2016

Excellent staff, excellent room, very clean, and the price was affordable. Free breakfast and free Wifi was excellent, as well! Pool and jacuzzi were clean and the recreation room area was clean and well maintained!

Thank andreasR6921TM
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for being our guest and leaving such a kind review, I am glad you enjoyed the hotub, and breakfast, and would certainly look forward to seeing you again!

San Antonio, Texas
Reviewed 15 September 2016

accommodations are clean and fresh and quiet, breakfast was excellent and plentiful, staff was helpful and friendly, would stay again if ever in this area; several nearby restaurants are high quality. highly recommend.

Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Wow! Thomas. I am thrilled to hear about the awesome stay you enjoyed with us. We would certainly love to see you around again when your in the area, thanks!

Mobile, United States
Reviewed 11 September 2016

Our stay found clean rooms at a reasonable price, friendly staff who were willing to answer any questions and were always pleasant and smiling. We had nice big, clean, towels, rooms with very comfy beds and and good pillows, The large clean breakfast area served a breakfast that could not be beat!

Thank James F
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Well, James, I am extremely glad to hear you've enjoyed a quality stay with us here recently, thank you very much for being our guest, we certainly will hope to see you back around!

Reviewed 8 September 2016 via mobile

Ants all over the bathroom when we woke up in the morning. They offered to change the room...to the first floor, no way. They offered to spray...no toxic spraying. So I cleaned the bathroom for 2 days with apple cider vinegar. No thanks.

Thank J7432s
Michelle F, Guest Service manager-Tyler at Hampton Inn Jacksonville, responded to this review

We do appreciate that you chose us during your travels. I am sincerely sorry about the issue that occurred during your stay, as one of natures most common insect, they are bound to pop up in rare cases as I'm sure most hotels deal with from time to time. It does sound like our staff did everything in their immediate...

Indianapolis, Indiana
Reviewed 7 September 2016

Very friendly and accommodating hotel staff. The rooms are nice and clean. It will be even nicer when they get refrigerators and microwaves in all of the rooms. The pool area is great! There is plenty of seating too.

Thank Shawn D
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for being our guest and leaving a kind review! You'll be delighted to know we now do have the fridge and microwaves in all the rooms now! We will certainly look forward to seeing you back here soon, thanks!

Joliet, Illinois
Reviewed 31 August 2016

Everything about this hotel is outstanding. We stay here when we come for our daughters college visits. They are wonderful . Front desk is awesome, rooms are clean, breakfast is good. I would recommend this hotel when you visit Jacksonville.

Thank 198lawrencer
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Lawrence! It is always a blast having you and the family in town, we feel like part of your family just as much as you consider us! Hope the family is well and we will certainly look forward to seeing you guys again!

Reviewed 24 August 2016 via mobile

We had a quick stopover here on a recent roadtrip. They charged the same price as showed online when we walked in, which I appreciated (some other hotels up charge for being a walk-in). Bed was very comfortable. Breakfast was tasty. Staff friendly. The price doesn't feel worth it when we're in late and check out first thing in the...

Thank Mary S
Michelle F, Guest Service manager-Tyler at Hampton Inn Jacksonville, responded to this review

Well I am very glad to hear you chose us during your journey's. We will certainly hope to see you back another time where you can relax, and have some more fun with us. Thanks again so much take care!

44 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (44)
Hotel & Grounds (13)
Bathroom (5)
Room/Suite (7)
Pool/Beach Area (3)
Dining (8)
Business Centre/Function Rooms (2)
Other (6)
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  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Jacksonville, IL hotel is centrally located just one mile from Jacksonville city center and Illinois College, and 30 minutes from Springfield, IL. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 

Additional Information about Hampton Inn Jacksonville

Address: 1725 W Morton Ave, Jacksonville, IL 62650-2719
Region: United States > Illinois > Jacksonville
Price Range: ₹ 6,402 - ₹ 9,195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jacksonville 2.5*
Number of rooms: 65
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Also Known As:
Hampton Inn Jacksonville Hotel Jacksonville
Jacksonville Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor away from elevator”
 of 5 bubbles 26thomase, 15 Sep 2016 | Read review
“Ask if the room comes with a microwave and mini fridge.”
 of 5 bubbles TerriS512, 28 Jul 2015 | Read review
“Rooms on south side are facing parking lot. No noise at all.”
 of 5 bubbles 123Sue098, 17 Apr 2015 | Read review
“Rooms at the far ends of the halls are always nice and quiet!”
 of 5 bubbles SueH724, 16 Mar 2015 | Read review
“Room 305 AC worked great!!! the room got crazy cold!!!”
 of 5 bubbles decemberbrain, 9 Aug 2014 | Read review
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