We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Westin Chicago Northwest

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Westin Chicago Northwest
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

495 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Westin Chicago Northwest
See the most recent reviews
Showing 478: English reviews
Chicago
Reviewed 18 May 2015

This was my first stay at a Westin and it was way below standards for any "luxury" hotel chain. The photos speak for themselves, the facilities are OLD and DIRTY. I had to switch rooms because the first one was so bad. They offered comp breakfast due to the room switch, which was on par with any standard fare at...

 Report
Helpful?
4Thank Chicagoman88
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Please accept our sincere apology for your recent experience. Although we are in the planning stage of a complete renovation, we also recognize this doesn’t improve your last experience. While our plans are formalized, our Director of Housekeeping is working to ensure the current guest experience is a pleasant one. We work hard to deliver an exceptional guest experience, and...

Grand Rapids MIchigan
Reviewed 29 April 2015

I was here for 2 days and used the iron. Left it out to cool down, whenever I have done this in the past those cleaning the room would always put it away, not a big deal but this is a Westin, the window was left open to point out the 2 large face prints on the interior of the...

 Report
Helpful?
1Thank Daryl H
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We have shared your comments with the Director of Housekeeping. We hope we have the opportunity to welcome you back.

Franklin Lakes, New Jersey
Reviewed 16 April 2015

Reasonably accessible from O'Hare, this Westin is very comfortable, with well appointed rooms, good food choices, and an accommodating staff. Highly recommended if you have business in this part of the Chicago area.

 Report
Helpful?
Thank DHG716
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your five star review. Your comments will be celebrated with the staff. We look forward to welcoming you back

Reviewed 16 April 2015 via mobile

As promised, we did visit the Westin for our 1 year anniversary. We could not believe the response to our presence there! We had planned on having dinner at Shulas and looked forward to being able to reminisce of our perfect wedding day we had at the Westin. There was a huge wedding taking place that day so we were...

 Report
Helpful?
Thank CLS412
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Congratulations on your one year anniversary! Our brides and grooms are a part of our Westin family and we so enjoy it when you come to visit! We look forward to welcoming you back.

Saint Louis, Missouri
Reviewed 10 April 2015

I booked this hotel last minute and received a real bargain rate. It was Easter weekend and I was staying there the Friday before Easter. The hotel had a convention a ladies that were members of a religious group. They had meetings in a large meeting room and their music was LOUD and lasted late into the night. I believe...

 Report
Helpful?
Thank slicktraveler2014
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your recommendation! We are pleased your stay was a comfortable one and you were able to take advantage of the beautiful park that surrounds the hotel! In the summer the lake fountains are majestic. Its peaceful to sit on one of the park benched and watchthe swans gracefully glide from one lake to the nest. Come back...

Hamilton Square, New Jersey
Reviewed 5 April 2015

This is a great hotel. Friendly and fast check in. Very nice rooms. Fitness center on the 12th floor is open 24 hrs and had very good equipment. It had a pool and whirlpool, but I didn't use it. The rooms are clean, bed was very comfortable. Very open layout where the bar/lounge is in the middle of the atrium....

 Report
Helpful?
Thank Daveflstc07
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review. We take guest feedback seriously and yours will be celebrated with the culinary and hotel staff! We look forward to welcoming you back

Minneapolis, MN
Reviewed 4 April 2015

We stayed recently Saturday to Tuesday. There were a lot of parties Saturday night and our room was located right by elevator which brought a lot of noise and traffic including a loud party in the elevator lobby into the wee hours of the morning. After a call to the front desk that promptly addressed the noise complaint and a...

 Report
Helpful?
Thank Skywalker05
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your five star review. We do apologize for the noise on your first night but are pleased our staff was able to move you to suite and the remainder of your stay was a relaxing one. We look forward to welcoming you back soon!

stoxabc
Reviewed 18 March 2015

We stayed at the Westin for one night before heading to the airport. It was clean, very comfortable, nice updated furniture and bathrooms. I was pleasantly surprised. There was a steakhouse on site which was nice we didn't have to go out again for dinner.

 Report
Helpful?
1Thank Havenu
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review! We are glad your stay was pleasant and we hope your trip was an enjoyable one. Come back soon!

Holmen, Wisconsin
Reviewed 8 March 2015

For the third year in a row, I've had the opportunity to stay at the Westin for a Rotary Conference. I - fortunately or unfortunately - have the opportunity to stay in quite a few hotels, and I continue to marvel at how comfortable the beds are. Perhaps it is because during the conference - which is well run by...

 Report
Helpful?
1Thank BuyReallyLow
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

We take guest comments very seriously and yours will be celebrated with the staff! We are glad your convention was once again successful and look forward to welcoming our Rotary friends back next year

Bagshot, United Kingdom
Reviewed 27 February 2015

I stayed here for 3 nights in January whilst on a business trip. Firstly the good points: - Big comfy bed - Good szed room - Clean room - Location - right over the road from the office I was visiting, but other than that there wasn't anythign within walking distance The not so good points: - Noise from the...

 Report
Helpful?
Thank kirimist
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your review of the Westin Chicago Northwest! It is through comments such as yours that we continue to improve. We appreciate your feedback and hope we have the opportunity to welcome you back.

123 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (108)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (25)
Viewed
View from Room (6)
Viewed
Pool/Beach Area (3)
Viewed
Dining (4)
Viewed
Bathroom (5)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Itasca
3.6 km away
Eaglewood Resort & Spa
1.2 km away
Hyatt Place Itasca
Hyatt Place Itasca
#1 of 5 in Itasca
428 reviews
1.9 km away
Holiday Inn Itasca (Woodfield Area)
Show Prices
Show Prices
Show Prices
2.6 km away
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
13.1 km away
The Westin O'Hare
The Westin O'Hare
#5 of 18 in Rosemont
1,123 reviews
7.3 km away
Hyatt Regency Schaumburg, Chicago
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more   less 

Additional Information about Westin Chicago Northwest

Address: 400 Park Blvd, Itasca, IL 60143-1212 (Formerly Wyndham Northwest Chicago)
Region: United States > Illinois > DuPage County > Itasca
Price Range: ₹ 6,141 - ₹ 15,579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Chicago Northwest 4*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Starwood, Expedia, Priceline, Hotels.com, Orbitz, Travelocity, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Westin Chicago Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Chicago Northwest Hotel Itasca
Westin Itasca
Itasca Westin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Westin Chicago Northwest staff and other travellers.
3 questions
Ask a question
Fresno, California
8 months ago
Redlands, California
9 months ago

See all questions (3)

Questions? Get answers from Westin Chicago Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a corner suite facing the lake if you can”
905LisaF, 15 Apr 2017 | Read review
“We loved our Junior Suite on the 10th floor!!! Very Quiet and tucked away!!!”
920susanp2015, 10 Apr 2017 | Read review
“This hotel is located in an Industrial district but is convenient to many areas, including the airport.”
  • King Room
G8722KRangelas, 5 Apr 2017 | Read review
“12th floor is the highest floor and might get you away from all of the yelling in the atrium.”
583jessew, 23 Mar 2017 | Read review
“The corner suites are beautiful - extra large and quiet. Very cozy.”
ycapparelli, 13 Mar 2017 | Read review
5 of 5