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Westin Chicago Northwest

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495 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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Dubai, United Arab Emirates
Reviewed 1 week ago

The hotel is located approx. 30 min from the airport. Checkin has been efficient. They had some refurbishment ongoing in the ground floor, with new restaurants coming. The Breakfast buffet is limited. The rooms are ok, large and comfortable. The location is pretty far for every thing, and you will need a car if you would like to go around.

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Helpful?
Thank Dadar D
Greenwood, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

My company uses this property for associates visiting our offices here but this is my first time here and it has been wonderful from the moment I arrived. There's more than enough "free" parking. Check-in was really quick, the doorman and front desk associates were very polite, efficient and professional. The property is clean, well maintained, pleasing to the eye,...

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Helpful?
Thank Angela S
About Hotel's Favourite Review
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your five star review! We are glad you were able to attend our grand re-opening event. We were celebrating the completion of our 14 million dollar renovation! We are glad you had fun!

Temecula
Reviewed 1 week ago

We had a lovely room that was upgraded because of my Gold rewards however we had a wine circle on the bar where wine had got onto the bottom of a glass along with some juice from an orange and that stayed on our bar top the entire 3 days! The cleaning crew did not wipe it down once. ok,...

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1Thank Lisa F
Fond du Lac, Wisconsin
Reviewed 2 weeks ago

We were at the WESTIN CHICAGO NORTHWEST this past weekend because it was the host hotel for the pageant that she was a participant in. We LOVED our JUNIOR SUITE on the 10th floor. Tucked away and VERY QUIET even with all of the weddings going on. I just wish in our suite that there was less foyer and more...

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Helpful?
Thank 920susanp2015
Pittsburgh, Pennsylvania
Reviewed 2 weeks ago via mobile

I arrived last week to festivities. Evidently it was to celebrate some recent renovations. It was pretty fun with bands playing and food all around the beautiful atrium. The staff was great. My room was nothing short of outstanding since I received a suite. This meant I had a living room with a huge flat panel. My bedroom was also...

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Helpful?
Thank LPScott
Altoona, Iowa
Reviewed 2 weeks ago

This Hotel has just gone through a major remodel, it was done well with new rooms, restaurants and bars. I have stayed here many times and this visit was great. There are counter height refrigerators now, a great place to keep a snack, beer or pop. The convention food was good served in the lakeside 4 seasons tent.

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Helpful?
Thank Toby N
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your five star review! We are glad your stay was comfortable and we hope to welcome you back for next year's seminar!

California
Reviewed 3 weeks ago

I attended a meeting at this hotel and stayed for 2 nights. The room and beds are comfortable although the pillows are very soft. We only ate food as part of the conference. It was ok. Nothing great. We did not eat in any of the restaurants. There is a charge for WiFi which in this day and age, is...

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Helpful?
Thank redzins
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your four star review! We are glad your conference wet well and we hope to welcome you back soon!

Green Bay, Wisconsin
Reviewed 3 weeks ago

The accommodations were awesome. Very clean and comfortable. Staff was very friendly and helpful. They did not have a complimentary breakfast and the restaurant was expensive. being close to Chicago, you can expect this, but it is still a bit of a sticker shock. Because it has an atrium and all of the rooms on all 12 floors look down...

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Helpful?
Thank ThorsMomma
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your five star review! We are glad your weekend was enjoyable

Aurora, Illinois
Reviewed 4 weeks ago

I had a wonderful experience at this hotel. I stayed overnight for a conference and arrived at the hotel early to attend the workshop, and I asked if I could store my baggage in a locker or somewhere until check in time. The person at the desk said if my room was ready that I could go to my room....

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Helpful?
Thank Patricia M
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your five star review! We are glad you were able to refresh and unwind after a day of travel. We hope to welcome you back soon.

Chicago, Illinois
Reviewed 4 weeks ago

Although you might think the rooms are recently renovated, they really don't look it. It's just an average hotel room - nothing special and not that impressive. We had a deluxe King room and it came with a small refrigerator. The variety of cable channels is nice, and the starbucks coffee in the room is also a nice touch. Pro...

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Helpful?
Thank Jesse W
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Guest feedback is important to us and we appreciate yours. Your comments have been shared with our food and beverage team and we hope we can welcome you back soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more   less 

Additional Information about Westin Chicago Northwest

Address: 400 Park Blvd, Itasca, IL 60143-1212 (Formerly Wyndham Northwest Chicago)
Region: United States > Illinois > DuPage County > Itasca
Price Range: ₹ 6,158 - ₹ 15,623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Chicago Northwest 4*
Number of rooms: 408
Reservation Options:
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Also Known As:
Westin Chicago Northwest Hotel Itasca
Westin Itasca
Itasca Westin
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Questions & Answers

Here's what travellers have asked, with answers from Westin Chicago Northwest staff and other travellers.
3 questions
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Fresno, California
8 months ago
Redlands, California
9 months ago

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Questions? Get answers from Westin Chicago Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a corner suite facing the lake if you can”
905LisaF, 15 Apr 2017 | Read review
“We loved our Junior Suite on the 10th floor!!! Very Quiet and tucked away!!!”
920susanp2015, 10 Apr 2017 | Read review
“This hotel is located in an Industrial district but is convenient to many areas, including the airport.”
  • King Room
G8722KRangelas, 5 Apr 2017 | Read review
“12th floor is the highest floor and might get you away from all of the yelling in the atrium.”
583jessew, 23 Mar 2017 | Read review
“The corner suites are beautiful - extra large and quiet. Very cozy.”
ycapparelli, 13 Mar 2017 | Read review
5 of 5