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Holiday Inn Itasca (Woodfield Area)

156 reviews
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Traveller (78)
Room & Suite (23)
Pool & Beach (15)
Overview
  • Excellent32%
  • Very good38%
  • Average15%
  • Poor5%
  • Terrible10%
Travellers talk about
“reception area”(2 reviews)
“ihg member”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Itasca (Woodfield Area)
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (156)Write a Review
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All reviewsreception areaihg memberfront desk staffcomfortable stayfree breakfastnice place to stayjustinabusinesschicagoeventpillowsdeviceslampwhirlpoolconventionmeeting
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1 - 5 of 147 reviews
Hotel's Favourite
Reviewed 29 August 2017 via mobile

Very friendly and professional staffs,great service,the continental breakfast was really good,they were making sure everything was fully,checkout very fast, housekeeping marvelous,nothing to complain in this staying it was what we need it,relaxationMore

Thank Luz G
Response from John B, Front Office Manager at Holiday Inn Itasca (Woodfield Area)Responded 29 August 2017

We could not be happier that you enjoyed many areas of your stay! Each time a guest walks through our front doors, we set out to provide the excellent service that you received. We will certainly be passing your warm remarks along to our entire...More

Reviewed 28 July 2017

HORRIBLE PLACE. I travel a lot for business and by far this is the worse experience. - cleaning staff didn't clean the room and shady about it. I left room in the morning, came back at night and saw the "do not disturbed" sign on...More

Thank lddm933
Response from John B, Front Office Manager at Holiday Inn Itasca (Woodfield Area)Responded 5 August 2017

We appreciate your honest feedback regarding your most recent visit. We sincerely apologize for the poor service you received from our housekeeping staff, as well as the errors made by the front desk regarding your billing. We will certainly be holding discussions with each staff...More

Reviewed 16 April 2017 via mobile

My company has been staying here for the past 4 months. The hotel could use an update and a fresh cost of paint. But overall the front desk staff is friendly and helpful. The breakfast buffet is good, the food in the lounge is good...More

Thank David R
Response from John B, Front Office Manager at Holiday Inn Itasca (Woodfield Area)Responded 23 April 2017

We greatly appreciate you taking the time to provide our property with a review regarding your frequent visits. We are delighted that you continuously find our front desk to be both friendly and helpful, as we take a great amount of pride in staffing a...More

Reviewed 17 December 2016 via mobile

Please look at these photos. So unsafe. Using a propane tank with open wiring taped with electrical tape to heat 60° pool area with an old extension cord. Frozen door. Broken emergency button. Jets don't work.More

1  Thank Unhappy C
Response from John B, Manager at Holiday Inn Itasca (Woodfield Area)Responded 19 December 2016

Unhappy C, We apologize for the unsatisfactory experience you had at our hotel. While the effort to make the environment in our pool more enjoyable during these cold days was not set up properly, we can assure you we have brought in our engineer to...More

Reviewed 15 December 2016 via mobile

Overall nice stay in this property for 2 days. I had to stay for business needs. Rooms are bit small but good compared to the price paid. Breakfast is very nice in taste and spread. They have helpful staff, fast check in and check out....More

Thank ssdey
Response from John B, Front Office Manager at Holiday Inn Itasca (Woodfield Area)Responded 16 December 2016

We appreciate the positive remarks you have for our our staff regarding your check in and check out processes. Our staff is aware that as a business traveler, your time is very important to you, and we certainly do our best to accommodate that. Please...More

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Traveller (78)
Room & Suite (23)
Pool & Beach (15)
Dining (7)
Hotel & Grounds (68)
Bathroom (9)
Business Centre & Event Rooms (4)
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Hot Tub
Golf Course
Tennis Court
Indoor pool
Details
Price range
US$ 78 - US$ 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$ 78 - US$ 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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