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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
This holiday weekend was my fourth visit to this Resort. In the past we received beautiful rooms and had beautiful service. This time it wasn't as nice. From the very beginning we were shamed by the front for using a debit card instead of a...More
Thank Chanel B
Management response:Responded 2 weeks ago
Even though it is nice that you enjoyed the spa, we do apologize that you were not as satisfied with your stay as much as your previous ones. This is not acceptable behavior, and we will speak to the front desk and the team at...More
Our group had a 2-day business retreat at the resort. It's a sprawling site with a golf course and conference facilities with a Frank Lloyd Wright - lite motif (interior decor seems a tip of the hat to Wright, but the layout and interiors might...More
Thank Fontek
Management response:Responded 3 weeks ago
It was our pleasure to welcome you to our resort for your business retreat. We are an IACC-certified conference space, so it is nice that you were impressed with our meeting rooms. We are glad that you had a relaxing stay in your stylish room....More
Older, somewhat updated facility. The room was clean and the bed was comfortable. Very nice to have a balcony overlooking the golf course.
Disappointed there was no microwave or refrigerator in the room.
The outdoor dining and fire pit were fabulous! Live music both Friday...More
Thank lfloruss1
Management response:Responded 10 August 2017
It was our pleasure to welcome you to our resort. It is nice that you had a relaxing stay and that you were impressed with the beautiful views from your room. We are glad that you had an excellent time hanging out at the fire...More
This will be my first Tripadvisor review and I created an account just got this review. Prior to my trip, I read many of the reviews and especially the responses where the responder encourages us to "Contact management" to make sure our concerns are heard....More
Thank David K
Management response:Responded 27 July 2017
We sincerely apologize for any inconveniences you had at our resort, as we want our guests to have a relaxing stay with us. We take your concerns seriously and we will speak to our team to be more attentive with their services as this is...More
The food was excellent. Service was helpful. The view of the golf from the terrace was beautiful. also had perfect weather that day. The only thing that was a problem was going from the terrace to the dinning hall was a bit of a walk.More
Thank vampire234
Management response:Responded 25 July 2017
What an excellent review. It is nice to read that you consider everything from our food to our customer service to be amazing. However, we sincerely apologize for any inconveniences you had with the layout of our property. We will share your comments with our...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$ 130 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms
Number of rooms
295
Reservation Options
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Response from mike60521 | Reviewed this property |
I'm guessing you're taking the Amtrak to Union Station. There is a "Milwaukee District West" commuter line out of Union that has a stop in Itasca and Medinah which are both nearby. I'd call the hotel to make sure which stop... More
I'm guessing you're taking the Amtrak to Union Station. There is a "Milwaukee District West" commuter line out of Union that has a stop in Itasca and Medinah which are both nearby. I'd call the hotel to make sure which stop is best etc
US$ 159
India
