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Extended Stay America - Chicago - Itasca

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Traveller (16)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent54%
  • Very good12%
  • Average15%
  • Poor4%
  • Terrible15%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Laundry Service
Self-Serve Laundry
Breakfast included
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (70)
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11 - 15 of 69 reviews
Reviewed 15 October 2017

Internet was intermittent and you have to pay 14.95 a week. Also television channels were lacking not digital all analog. Did not have an light over the cook top and made it difficult to see while cooking at times.More

Review collected in partnership with Extended Stay
Thank P6287DRjanec
Response from 00esa, Manager at Extended Stay America - Chicago - ItascaResponded 16 October 2017

Thank you for sharing your thoughts about your stay at our hotel. We are happy your overall experience was enjoyable, but we are sorry for the issues you had and the inconvenience they caused. Please know your feedback will be shared with our staff so...More

Reviewed 8 August 2017

Internet and TV channel selection is horrible. Everything else is great. People are effective and friendly, hotel and rooms are clean, and well equipped. Hotel could use a gym, but I joined a local gym to offset that. Did I say the internet service and...More

Review collected in partnership with Extended Stay
Thank alanmB7740OP
Response from 00esa, Manager at Extended Stay America - Chicago - ItascaResponded 13 October 2017

Alan, thank you for sharing your experience at Extended Stay America. We are glad to read you loved the service provided by our courteous associates and were impressed with all that we have to offer. Thanks once more for allowing us to be of service,...More

Reviewed 2 August 2017

Nice hotel but room service is quite poor. Price is very competitive just need to improve the room service but overall the place is highly recommendable for business and like. Good as place if you want to cook your own meal very accessible to all...More

Review collected in partnership with Extended Stay
Thank eugenem944
Response from 00esa, General Manager at Extended Stay America - Chicago - ItascaResponded 4 August 2017

Eugene, thank you for being our guest and for your review. We are pleased to read you were impressed with our convenient location and reasonable rates, but we are sorry for the service issue you experienced and regret the inconvenience it caused. We will be...More

Reviewed 17 July 2017

Absolutely horrible. There was no one there to work the front desk in the morning. There was no hair dryer in the room. The quote said there would be a grab and go breakfast; there was nothing. I would sleep in my car before staying...More

Review collected in partnership with Extended Stay
Thank stephaniemariek
Response from 00esa, General Manager at Extended Stay America - Chicago - ItascaResponded 21 July 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 30 June 2017

I didn't want to spend much on a hotel because I knew I wouldn't be there very much - really just needed a clean/quiet place to sleep. I was disappointed in the cleanliness of the room when I got there. There was "gunk" stuck to...More

Thank Kay_Ayim
Response from 00esa, General Manager at Extended Stay America - Chicago - ItascaResponded 1 July 2017

Thank you for reviewing your stay at Extended Stay America - Chicago - Itasca. Although you liked the value we offer, we are sorry for the issues you encountered and regret the inconvenience it caused. Your feedback is of utmost value to us, and we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Details
Price range
US$ 68 - US$ 81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
106
Reservation Options
TripAdvisor is proud to partner with Extended Stay, Expedia, getaroom.com, Priceline, Travelocity, Orbitz and Hotwire so you can book your Extended Stay America - Chicago - Itasca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
United States > Illinois > DuPage County > Itasca
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Traveller (16)
Room & Suite (13)
Dining (4)
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Room Tips
"I had a room on the first floor and everything was great."
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"My best tip to you.....stay away from this place!!"
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"Hey talk to the staff and tell them your needs and they acoomodate terrifically! :)"
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"find a different hotel!"
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