Was a good place was clean and tidy and the pricing was very reasonable I would certainly stay here again in the future it's close to shops and food outlets as well as close to the freeway and business districts. Really good value for your hard earned dollar
This is nice in that you get a kitchen. I didn't pink this place, as it was the choice by the business I was doing. There's a Wendy's within walking distance, but their inside is still closed, so if you don't have a car, you'll have to order with the app, then walk over and walk to the drive thru window. Inside was clean, bed was nice .. but no hot water in the bathroom sink. Had to wash up and sometimes even wash hands in the kitchen sink. The worst part ... they can't seem to get it right in when you are checking out! Don't be relaxed and try to nap or anything from 9 to 10:30 in the morning! They'll knock on your door 20 times, ring your phone, and when you tell them you are not checking out yet, they act like they can see that. It happened every day! That maid knocks for 3 minutes straight!! She needs to verify before bothering! Pretty simple .. don't bother until the day of checkout! Totally annoying. …
The staff is great and very willing to help as much as they can. The room and hallway were very clean. I was happy I chose this place and would absolutely stay there again. I highly recommend this facility. It is not fancy but I don't think you will be disappointed.
Nice staff Marilyn, Luis C & Luis R but the rooms & furniture needs to be updated but it was very clean to be old as it is. Continental breakfast could also be better wasn't bad. Love that it is pet friendly with doggie bags to clean up after your pet.
It is obvious that there is a lot of effort and work going into making this a nice place to stay. I've been to a number of hotels in the Chicago area and this hotel is a favorite. It's not only because of the cleanliness of the rooms and the quiet and the fact that everything works and the grounds are clean. It's because these things are a reflection of the staff. It's a pleasure to stay at this ESA because it is clearly a well run hotel.
The staff here are wonderful, helpful and friendly! Checked in for a month and now my trip is delayed so I'm happy to be able to stay here longer. Luis and Lisa are very friendly! Hotel is kept very clean and rooms are really nice!
I have been staying here now for 2 weeks. They hotel is extremely clean and staff is amazing. Luis who works at the front desk has been nice and helpful throughout our stay. I would recommend this hotel to anyone who is staying in the area.
The internet was a disappointment. It did get disconnected and interrupted numerous times (almost every 15 minutes). The hotel was offering an enhanced internet for ~5$ for one day; this also had numerous disconnections. I was on a business trip and had to attend daily online meetings; and the internet interruptions caused a lot of stress for me.
Clean Rooms Friendly staff Great valve for long term guest. Lisa the manger is very friendly and super helpful . property is very clean. Rooms are spacious and clean beds are comfortable pillows are fine. There is a Wendy's next door plus Woodfield is very close so lots of shopping and Restaurants near by. also right off the expressway so many other location for food and shopping
I have stayed at quite a number Extended Stay America locations and it is only at this location that I have been made to feel like family. Any reasonable request to make my stay more productive or comfortable is provided without a problem. Front desk staff are friendly and polite. I would recommend this location without hesitation.
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