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Red Roof Inn Chicago Hoffman Estates

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Red Roof Inn Chicago Hoffman Estates
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195 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Reviewed 18 January 2016

service staff is at the "redi" (their redi-card program is quite rewarding) to assist with any & every need promptly & effectively. james, especially, goes above & beyond the call of duty, consistently bending over backwards in order to satiate guests & anticipate their varied requests.

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Helpful?
Thank J.A. B
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and congratulate him on the wonderful service he had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

A TripAdvisor Member
1 review
Reviewed 15 January 2016 via mobile

We use Red Roof in Hoffman Estates at least twice a week. Friendly staff, clean rooms, free wifi, 24/7 service and close to highway! We will keep sending our employees there! Jimmy Is the best. They know all the regular customers by there name and make them feel welcomed.

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Thank A TripAdvisor Member
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and congratulate him on the wonderful service he had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

Palatine, Illinois
Reviewed 2 December 2015

I want to give credit to the front desk host Francis. My stay was excellent. Other than the fact that there were no batteries in the remote. Francis provided me with that. Thank you Red Roof Inn. Their "Redicard" program is good as well. 10 points for every dollar you spend there, 6000 points = a free night!!

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Helpful?
Thank Isaiah V
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Francis congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good...

Reviewed 26 November 2015 via mobile

This place is amazing by far one of the better hotels I've stayed at. Everything has been provided when needed. Rooms are spacious and renovated. Highly recommended. And the management is very helpful as well....

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Helpful?
Thank jamesmartin8473
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and congratulate him on the wonderful service he had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

Reviewed 25 November 2015

First off the parking lot was awful… potholes everywhere. Upon entering the room it smelled like smoke even though it was "non-smoking room" The bed and sheets looked old and filthy. Glad I had my sleeping bag with me. Bathrooms is a another story – It was gross, towels were ripped, toilet seat moving, floor dirty. The whole room was...

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Helpful?
Thank Neha P
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain Please Give us...

Schaumburg, Illinois
Reviewed 24 November 2015 via mobile

This is my first time ever going to a Red Roof inn. I usually dont like motels but it was what i could afford. The front desk host Francis was the sweetest thing. She helped us quick and easy. The room was descent, for a cheap motel price. I will definetly be staying here again.

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Helpful?
Thank cjb1265
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Francis and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

Huntley, Illinois
Reviewed 24 November 2015 via mobile

It was a great stay. Francis at the front desk was very helpful. She went out of her way to help us with checking in and recommended a restaurant close by that has great food. She helped with letting us know what places to go after dinner. We travel all over the country and find that many places just want...

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Helpful?
Thank Tom M
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Francis and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

Hoffman Estates, Illinois
Reviewed 10 November 2015

Had excellent service at the check in desk from Francis. Room was clean with new furniture and everything was working. A very good deal for the price. Perfect for business travel since the location is a corporate area.

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Helpful?
Thank David S
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Francis and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

Schaumburg, Illinois
Reviewed 24 October 2015

This particular property commands its retail rate simply because of its location. Hyatt Place, Quality Inn, La Quinta, Hawthorn Suites, Hampton Inn and the entrance/exit to I-90 are all within walking distance of this location. Depending upon the dates of the reservation, one can obtain a King or Double Room, with fast, reliable internet, shower with bathtub/sink, Satellite TV and...

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Helpful?
Thank VBengal
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and congratulate him on the wonderful service he had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good service...

pittsburgh
Reviewed 29 September 2015

I have stayed at quite a few RRI's in the past year or so either by choice or Priceline. This one I received off Priceline with a great rate. Most of the properties that I have stayed at are corporate owned, but this is unfortunately being slowly phased out for franchised locations, such as this one. The problem comes with...

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Helpful?
Thank gburn07
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chicago Hoffman Estates

Address: 2500 Hassell Rd, ,I-90 at Barrington Road South, Hoffman Estates, IL 60169-2004
Region: United States > Illinois > Hoffman Estates
Price Range: ₹ 3,666 - ₹ 4,779 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Hoffman Estates 2*
Number of rooms: 119
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Also Known As:
Red Roof Inn Hoffman Estates
Hoffman Estates Red Roof Inn
Hotel Style:
#3 Business Hotel in Hoffman Estates
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago Hoffman Estates staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago Hoffman Estates staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel.”
 of 5 bubbles DauphinTravelers, 21 Sep 2016 | Read review
“3rd floor ask for executive suites”
 of 5 bubbles curiah1993, 7 Jul 2016 | Read review
“2nd floor is away from most foot traffic. west side less populated than east”
  • large enough desk, but place to hang clothes way oo small
  • ...not enough room to get around the bed
  • you get enough pillows. but ...
 of 5 bubbles dannyTheK, 1 Jul 2016 | Read review
“Can't go wrong with any of their rooms.”
 of 5 bubbles derrickwolfe15, 8 May 2016 | Read review
“Third floor was very quiet, could not hear any of the cars pulling in or out of the parking lot.”
 of 5 bubbles heatherbX2251HY, 4 May 2016 | Read review
5 of 5