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Extended Stay America - Chicago - Hillside

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Traveller (51)
Room & Suite (30)
Dining (1)
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Overview
  • Excellent40%
  • Very good18%
  • Average10%
  • Poor9%
  • Terrible23%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (98)
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All reviewslaundry roomhome away from homeenjoyed my staythe hotel staffrooms are cleanpanschicagopillowsaccommodationsstoveapt
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1 - 5 of 98 reviews
Reviewed 1 week ago via mobile

I am mortified that this particular extended stay, was not clean, towels had black marks on them. Tub was dirty, Ants in the room. In addition, when I first got in the room the bedding was rolled back in a fashion with one pillow laying...More

Thank Rainell N
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 6 days ago

Rainell, thank you for taking the time to share your review. Our staff is committed to providing fresh, clean accommodations for all of our guests, so we're sorry this was not the case for you. We are already taking steps to ensure such mistakes do...More

Hotel's Favourite
Reviewed 7 January 2018

The staff at this particular Extended Stay is fantastic! Extremely helpful would most definitely stay at this location again was so very happy with the people who work there looking forward to my next day in Chicago will definitely stay at this property againMore

Review collected in partnership with Extended Stay
Thank David R
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 8 January 2018

David, thanks for being our guest at Extended Stay America and for the wonderful feedback. We are delighted to read you were satisfied everything we offer and that you were impressed with our convenient location. It is a pleasure knowing your stay with us was...More

Reviewed 1 week ago

I had trouble with the iron and the internet, and when I asked for a sewing kit it was no, late check out, no, early check in, no!I wish they would have been more informative as i what offered by the hotel.More

Review collected in partnership with Extended Stay
Thank K9397JHshannond
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 1 week ago

Thank you for your review. Although your overall stay was a good one, I am sorry for the issues you experienced and the inconvenience they caused. We appreciate your feedback as it will help you to improve our service and amenities going forward. We hope...More

Reviewed 2 weeks ago

Nice hotel,very affordable ,quiet night,clean rooms. Had a great stay. Looking to go back for another visit. No swimming pool but that was fine. My kids still loved being there. My wife also enjoyed her stayMore

Review collected in partnership with Extended Stay
Thank buster455
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 2 weeks ago

Thank you for writing such a wonderful review of our hotel. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thanks for your business, and we look forward to...More

Reviewed 4 February 2018

For $100 a night you would think they would have better service or a CONTINENTAL breakfast!! The BREAKFAST was GRAB AND GO..COFFEE,OATMEAL, CEREAL BARS! The pictures are not like the real rooms. SAD...More

Review collected in partnership with Extended Stay
Thank Feari M. T
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 5 February 2018

Thank you for your feedback. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. Your comments show that we have room for improvement, and we assure you we will...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 83 - US$ 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 83 - US$ 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (51)
Room & Suite (30)
Dining (1)
Questions & Answers
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Room Tips
"We were right around the corner from front desk and never heard a thing. Our room faced the back, and we..."
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"When you check in ask for cutlery and plates. Grab extra water and extras off the breakfast table because..."
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"The corridors looks a bit shady, prefer staying close to the lift lobby."
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"East end first floor is quieter, they also have two double beds."
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