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BEST WESTERN PLUS Chicago Hillside

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375 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Chicago Hillside
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Showing 342: English reviews
Peoria, United States
Reviewed 23 May 2016

While the room was nice, the facilities seems to have challenges with maintenance. It is an older facility and there was not a way to access the north tower from parking, so we had to access through the Lobby from either the East or West tower entrances. The lock on the west entrance would not work and another customer let...

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Helpful?
Thank Stuart M
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. The lock on the west door, if it hasn't already been fixed, will be now. The wi-fi is an ongoing issue, and we're doing our best to remedy the situation. We're sorry there was less than excellent communication from our staff. It may have appeared that no one cared, but we assure you, that...

RICHMOND
Reviewed 20 May 2016

One of the best places to stay when in Chicago, I never stay anywhere else. Price is right, the service is great and location is great. Right off the highway, several stores within 5 minutes. GREAT place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank CRAIG W
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. You just wrote a commercial for us! We passed on your kind comments to our staff. We look forward to seeing you again.

toronto, Canada
Reviewed 10 May 2016

too noisy to sleep, change to another room, seems a little bit better, still noisy for the corridor air conditional. carpet is very old and not smooth at all. The receptionist is good, but the other employer looks unsympathy and not willing to help you with the luggage or help you move the cart.

Review collected in partnership with Best Western
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Helpful?
Thank Guoqing C
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. Out hotel faces a major and much traveled highway, and the front rooms can be noisy for that reason. Normally, we hear compliments about our staff. We are looking into your complaint and will remedy the situation. We hope you'll give us another try.

Centerville, Ohio
Reviewed 25 April 2016

We have stayed at this hotel quite a few times over the last few months. The staff is always friendly and our dog has always been welcomed as soon as we enter the hotel. Great breakfast - easy to get in and out of the city. Beds and baths have always been clean. This is a dog friendly hotel but...

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Helpful?
Thank SpencFamily
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We're glad your dog had a good time! We passed on your kind remarks to our staff. And thanks for being repeat customers. We look forward to hosting you again.

Cincinnati, Ohio
Reviewed 21 April 2016

I stayed at this hotel for a seminar I attended recently. It was very nice. The fitness area was bigger than most hotels where I've stayed but equipment was dated and broken down. I brought my own equipment so it wasn't much of a concern for me. There was a decent restaurant and a nice bar with food as well...

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Helpful?
Thank Cynthia M
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We shared your comment regarding workout equipment with staff. We're glad you enjoyed your stay, and we're doubly glad you might come again.

Hillside, United States
Reviewed 10 April 2016

Best Western Plus Hillside provided great service and quality at a great price! The breakfast buffet was fantastic and the pizza from the lounge was excellent as well. The room was clean and comfortable. Would stay again for sure!

Review collected in partnership with Best Western
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Helpful?
Thank Gregory K
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We're glad you enjoyed "pizza from the lounge." And we are glad to know that you would stay with us again. Your message has been shared with staff.

Panama City Beach, Florida
Reviewed 22 March 2016 via mobile

Overall everything was ok.....the room was clean but it's outdated, has that old hotel smell.....the front staff was always helpful....the bar/grill was not that impressive, the people working were very very unfriendly.

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Helpful?
Thank David L
Denver, Colorado
Reviewed 14 March 2016

Very reasonable compared to other motels nearby. The bed was very comfortable, very clean room, easy check in and out. Helpful staff. The room was very quiet. I appreciate having a smoking room if one chooses.

Review collected in partnership with Best Western
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Helpful?
Thank sandra s
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. Our staff love to hear comments like this. Your very enjoyment serves as an incentive for us to do better. We hope to serve you again.

Pekin, United States
Reviewed 12 March 2016

I stay at this Hotel every time I come to Chicago and that is just about every week for a week at a time and all of the staff are GREAT and go out of their was to help in anyway they can If Breakfast was put out a little earlier that would be great.

Review collected in partnership with Best Western
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Helpful?
Thank Claude C
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We love hearing from repeat customers. We shared your comment re the staff. Your remark concerning breakfast has been passed on to management. Thanks again, and we'll see you soon.

Bakersfield
Reviewed 11 March 2016 via mobile

This is a nice place. It's not fancy and is an older hotel, but it is a nice quite place. The staff are friendly and courteous. The restaurant down stairs had a decent breakfast and a pretty good dinner. The exercise room is pretty nice. The equipment could stand to be upgraded though. You can run outside down near the...

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Helpful?
Thank 404anonomus
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. Best Western Plus Chicago Hotel at Hillside is indeed an older hotel, but we like to think our service and amenities make up for that fact. The next time you come, please help us start a running club! We shared your comments with the staff.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Region: United States > Illinois > Hillside
Price Range: ₹ 5,368 - ₹ 10,400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chicago Hillside staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chicago Hillside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any I guess. We were on the 3rd floor”
 of 5 bubbles mrmpatel, 4 Jan 2017 | Read review
“You might want to check in early before the night lady starts her shift and once you do avoid her.”
 of 5 bubbles xavialonso27, 4 Nov 2016 | Read review
“Try not to get room on interstate 290 side, its very loud.”
  • Photo taken from window side.
  • zoomed from room window.
 of 5 bubbles 146azim, 15 Oct 2016 | Read review
“rooms towards highway to have far view”
 of 5 bubbles sukhi504, 25 Jul 2016 | Read review
“Our third floor room was great!!!”
 of 5 bubbles JaneZ_13, 28 Feb 2016 | Read review
5 of 5