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BEST WESTERN PLUS Chicago Hillside

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379 Reviews from our TripAdvisor Community

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Showing 346: English reviews
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Bolton, United Kingdom
Reviewed yesterday NEW

The housekeeping staff and quality of the room were great. They kept supplies of coffee and condiments stocked up well and kept the room clean and tidy. The service in the catering areas and reception though were rather rushed and understaffed. The quality of the staff were very variable and they were very overworked. I made probably over 12 attempts...

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Helpful?
Thank Simon Y
Oneida, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 26 December 2016

This BW is at the western edge of the city, but not too far from the elevated line terminals in Forest Park or Oak Park. The rooms are well maintained, and comfortable. The hotel is quiet (a bit of noise from the adjacent highway, however). The staff are helpful and courteous. Our stay was very pleasant.

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Thank kevincW4167YP
About Hotel's Favourite Review
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. You summed it up very well. You can drive downtown, though the Eisenhower Expressway can be a bear at rush hour, but there are train an bus options which can put you in the Loop in no time. Your comments regarding our staff have been passed around. We look forward to seeing you again.

Pueblo, Colorado
Reviewed 4 weeks ago

I have stayed here many times for business, and have never been disappointed! The staff are extremely friendly and accommodating, the breakfast buffet is great, the lounge never disappoints, and workout room has all of the amenities you could ask for.

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Thank Bill T
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. We think your comments were excellent! The staff will enjoy hearing what you had to say. Thank you for being a repeat customer. You are always welcome.

Charlotte, North Carolina
Reviewed 19 March 2017

Can't complain about anything everyone was great internet was very good nice shopping areas nearby good location and very easy access to I 290 to get to Chicago very helpful staff with helpful suggestions

Review collected in partnership with Best Western
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Thank 422bhartid
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. I 290 can be a bear at rush hours, not to mention that sunrise hits the inbound traffic and sunset the outbound. There are train and bus options near the hotel, which can get you to the Loop in short order. Thanks for the kind words. Come again!

Jacksonville
Reviewed 13 March 2017

I've stayed at this hotel a few times a year for nearly 10 years, and it has been consistently good and a good value! I love the spacious parking lot, the good beds, decent wifi, just a really good value for the Chicago area.

Review collected in partnership with Best Western
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Thank Karen K
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Give how much time you spend with us, I think you ought to get your own room! We appreciate your loyalty. See you next time!

Reviewed 16 February 2017

The service was outstanding. People who really care. Internet that was able to keep up with video streaming. My room was quiet and I actually got a good nights rest first night there. I found the transportation excellent for my four trips to O'Hare picking up guests for the meeting. All the people in our group had an excellent time.

Review collected in partnership with Best Western
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Thank Tim H
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for those kind remarks! Wow, four back and forth trips to O'Hare. Yours is the first comment we've seen re video streaming. Please give our regards to the group and tell them we hope to see them again.

Plover
Reviewed 27 January 2017

We had a late flight from Midway Airport so we stayed here for the night. We arrived around 10:30 and were able to still order food from their lounge/restaurant. The sandwiches were very good. After seeing large portions served to the tables we decided to split a sandwich(which was plenty) Rooms are dated but clean and they had a nice...

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Thank SaundraPlover
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. Come see us again and spend some time exploring Chicagoland. You're fairly close to the Chicago Loop and all its splendor. All the food of the world is there. Guests looking for an evening out should consider Fitzgerald's Night Club, just a few miles east of the hotel. Fitzgerald's is about American roots music...

chapel hill
Reviewed 24 January 2017

I stayed here when I was visiting family. The hotel is in a great location. The staff is very friendly and accomodating. The rooms are clean and comfortable. Would definitely recommend this hotel to everyone!

Review collected in partnership with Best Western
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Thank tarheel00
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. We passed along your kind remarks to our staff. If guests need time off from family, there are so many sights and sounds in the area: music, theatre, architecture, the Brookfield Zoo. We look forward to serving you again.

Charlotte, United States
Reviewed 24 January 2017

every time I visit Chicago, which is atleast 3-5 times per year, I only stay at this hotel. location is convenient to both airports, and they have airport shuttles. the entire experience from the shuttle to checkout and shuttle back to the airport is great. the staff is helpful and friendly. the managers always ask how im doing and if...

Review collected in partnership with Best Western
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Thank kunald821
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for taking the time to write a review. We are happy to know that we're your home away from home. Just one clarification: Our shuttle only goes to and from O'Hare Airport. Come again!

Coventry, United Kingdom
Reviewed 4 January 2017

Went over from England to Illinois for an 2016 Xmas break with the family. Turned out to be a super stay at the Best Western. Friendly staff, 2nd to none. Food was good, in fact, excellent on most days. Breakfast was standard very morning. However, you could order what you liked or from the menu. Kitchen staff were very accommodating....

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Thank mrmpatel
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We shared your comments with the staff. There couldn't have been a better place to spend Christmas. When you come back, read Best Western's blog a month in advance, about events of interest in the Chicago area. We hope to see you next year.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Region: United States > Illinois > Hillside
Price Range: ₹ 5,506 - ₹ 10,364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chicago Hillside staff and other travellers.
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Braham, Minnesota

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Questions? Get answers from BEST WESTERN PLUS Chicago Hillside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any I guess. We were on the 3rd floor”
mrmpatel, 4 Jan 2017 | Read review
“You might want to check in early before the night lady starts her shift and once you do avoid her.”
xavialonso27, 4 Nov 2016 | Read review
“Try not to get room on interstate 290 side, its very loud.”
  • Photo taken from window side.
  • zoomed from room window.
146azim, 15 Oct 2016 | Read review
“rooms towards highway to have far view”
sukhi504, 25 Jul 2016 | Read review
“Our third floor room was great!!!”
JaneZ_13, 28 Feb 2016 | Read review
5 of 5