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Courtyard Chicago Highland Park/Northbrook

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Courtyard Chicago Highland Park\/Northbrook
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98 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago Highland Park/Northbrook
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Showing 96: English reviews
Rustington, United Kingdom
Reviewed 22 October 2015

Good place to stay with ample space in the foyer to meet a large group of people. Our room had a balcony facing the outside of the building which was a nice surprise. Plenty of parking and the rooms were clean with the exception of a less than pristine bathroom - really minor though. Special package put on for wedding...

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Helpful?
Thank htur61
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for such a great review! Truly appreciate that you recognized the hardworking staff and happy that we made the mark with you on your recent stay! All the best, Stephanie Portrey - General Manager - Courtyard Highland Park/ Northbrook

Olathe, Kansas
Reviewed 21 October 2015 via mobile

Average accomodations...they don't change much from Courtyard to Courtyard. You know you're going to get a clean room, good pillows and a nice mattress. Same can be said here. Bistro plus for nightcap or breakfast.

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Thank RyanP_KC
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

At the Courtyard Highland Park/Northbrook, we strive to meet our guests’ needs to supply an enjoyable experience. Next time you are able to come to the North Shore Area, there are wonderful modes of transportation to the Downtown Chicago Area of the close train stations down to the Union Station, etc. This is a great way to enjoy the city...

miami
Reviewed 17 October 2015

I have stayed here many times over the years visiting relatives. Last year they were sold out so stayed elsewhere. Glad to be back for a good stay. The biggest change was the lobby redo with a food bistro offering breakfast lunch and dinner with decent food plus beer and wine. Nice to be able to stay in and not...

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Helpful?
Thank Miamijim
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you for raving review! We truly love our local area and love to share our knowledge with guests! We look forward to welcoming you to the hotel when your travel takes you to the North Shore Area. All the best, Stephanie Portrey - General Manager - Courtyard Highland Park/ Northbrook

PAINESVILLE
Reviewed 17 October 2015

This is a typical Marriott Courtyard hotel and decor is standard. As I was checked in, I was not greeted as an Elite customer which was not typical of Marriott's tradition. However, the bar tender and the lady manager there were very friendly. The rooms are comfortable and nice. Bathrooms are clean. The location was off the main highway and...

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Thank HOANG P
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

I appreciate that you have voiced your concerns during your stay as we only want to make sure that we can learn and continue to develop our team. I apologize that we missed the mark during this stay, but I am very confident in our team that they can wow you the next time your travel brings you to the...

Chicago, Illinois
Reviewed 7 October 2015 via mobile

This is a nice property in a great location, not far from anything in the North Shore. It's a typical 80's Courtyard, but well maintained and recently renovated. The one bedroom suite I stayed in was very spacious and quiet. Besides the Keurig coffee maker the suite also has a microwave and mini-fridge, even with a small freezer compartment. Overall...

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Helpful?
Thank Mark K
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

At the Courtyard Highland Park/Northbrook, we strive to meet our guests’ needs to supply an enjoyable experience. I hope that you thoroughly enjoyed the hotel. Our hotel recently went through a multi-million dollar renovation with a full upgrade of all rooms, lobby, and bistro area. All the associates truly enjoy helping guests and making sure that the Marriott standards are...

Highlands Ranch, Colorado
Reviewed 4 October 2015 via mobile

Clean but very basic..... Bed comfortable, keurig in room, refrigerator small but adequate, but don't ask for 1st floor. The exterior doors are so obnoxiously loud that from 6:30 am each morning, the checkout crowd makes it impossible to sleep. Liked the free wall street journal M-Sat but would have liked a paper on Sunday...no free breakfast but they have...

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Helpful?
Thank johnnymmmm
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

At the Courtyard Highland Park/Northbrook, we strive to meet our guests’ needs to supply an enjoyable experience. I hope that you thoroughly enjoyed the hotel. All the associates truly enjoy helping guests and making sure that the Marriott standards are in place to welcome you. Next time you are able to come to the North Shore Area, the hotel does...

Loves Park, IL
Reviewed 25 September 2015

We booked this hotel as we had tickets to a concert at Ravinia and Courtyard offered a free shuttle. Sure enough, the shuttle picked us up at the front door and had us over at Ravinia in short order. When the concert was over, they were waiting. The drivers were very friendly and sweet. As we were headed back to...

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Thank roxiemoxie2110
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for your fantastic review of your visit at the Courtyard Highland Park/ Northbrook. We are thrilled you enjoyed our location, clean rooms and hospitality from the heart! Hope you had a truly wonderful time at the Ravinia Festival. The hotel team truly enjoys the Ravinia Season along with the Chicago Botanic Gardens and we look forward...

Quakertown, Pennsylvania
Reviewed 20 September 2015

So, Courtyard's are typically a decent Marriott property, in my opinion. And, for all intents and purposes, the one in Northbrook suits that bill. However, when you are operating what is essentially an "off-the-shelf" product such as a chain hotel (whether it be 5, 4, 3 or 2 star), it is the subtle differentiators that make the difference. For this...

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Helpful?
Thank Jeff J
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

I appreciate that you have voiced your concerns during your stay as we only want to make sure that we can learn and continue to develop our team. I apologize that we missed the mark during this stay, but I am very confident in our team that they can wow you the next time your travel brings you to the...

Montreal, Canada
Reviewed 6 September 2015

We stayed at this hotel 4 nights to attend family celebrations.Staff at front desk very friendly and helpful.The lobby is an inviting place to gather with nice table and chairs. We had a nice clean King bed, sofabed as well as a small fridge and keurig coffeemaker.There is a pleasant garden area with comfortable chairs as well as an indoor...

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Helpful?
Thank lillian m
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for your kind words regarding your entire experience! We truly love hearing feedback and being able to learn from guests on how to exceed even more. We appreciate that you recognized the entire team efforts as well. All the best, Stephanie Portrey - General Manager - Courtyard Highland Park/ Northbrook

Reviewed 23 August 2015

We stayed here and visited downtown chicago over the 2 days for the aquarium and the museum of science and industry. The rooms were very clean and recently redone. The bistro served quick food and snacks and was really great before our road trips into downtown. Several local great restaurants....noodles and chipolte is about to open. The pool was small...

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Helpful?
Thank bdvorachek
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much! We hope the entire trip of enjoying the North Shore and the beautiful Downtown Chicago attractions was absolutely the best. We truly appreciate your kind words as we strive to deliver an exceptional stay for each guest stay. Thank you for taking the time to recognize our associates for their hard work, it truly means a...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Courtyard Chicago Highland Park/Northbrook

Address: 1505 Lake Cook Rd, Highland Park, IL 60035-4416
Region: United States > Illinois > Lake County > Highland Park
Price Range: ₹ 6,872 - ₹ 13,160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Highland Park/Northbrook 3*
Number of rooms: 149
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Also Known As:
Courtyard Chicago Highland Park/Northbrook Hotel Highland Park
Courtyard Highland Park
Highland Park Marriott
Highland Park Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Highland Park/Northbrook staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Chicago Highland Park/Northbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms furthest away from the highway.”
frances564, 19 Nov 2016 | Read review
“Rooms facing west are quieter”
T0rdE, 26 Oct 2016 | Read review
“Get a room on the inside of the hotel. There are highways and train tracks nearby.”
bobwI3932LF, 22 Aug 2016 | Read review
“the suites over looking the courtyard are really nice. but all rooms are fine.”
N6610ZJnancys, 26 Jul 2016 | Read review
“Stay on courtyard side”
paulsN5729ES, 30 Apr 2016 | Read review
5 of 5