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This is an older hotel, but was clean and pretty well kept up. In an area close to good shopping and dining. A pretty well-to-do area in general, based on the high end car dealerships and financial businesses in the vicinity. When we checked in,...More
2 Thank frances564
Response from Maria J, General Manager at Courtyard Chicago Highland Park/NorthbrookResponded 21 November 2016
Thank you for taking the time to submit a Trip Advisor review of your recent stay with us. I was delighted to hear that you found our hotel clean and kept up. I also appreciate your feedback regarding your arrival experience as it...More
Should be called Courtyard Graveyard. Beds way too soft, bugs crawling in first floor room bathroom! Just seems old! Rates are higher than other better hotels in area! Stayed there for the past two years for business but wont go again. Stopped in a new...More
Response from Maria J, General Manager at Courtyard Chicago Highland Park/NorthbrookResponded 16 November 2016
Good Evening anyharbor,
Thank you for taking the time to complete a Trip Advisor Review in regards to your recent stay at the Courtyard Chicago Highland Park/Northbrook.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short...More
The hotel seems newly remodeled. Our room is very nice and very quiet. The 4 is for the pool which had wwwaaaayyyyyy too much chlorine in it. The staff was very friendly and everything is well kept. The location seems to be very nice too.
We were visiting friends in Highland Park/Northbrook and stayed a the Courtyard. This is older place but it has been refurbished. The beds are good and restaurant/café is sufficient, even though the selection is limited. There was a indoor pool too, but we didn't have...More
1 Thank Tord E
Response from Maria J, General Manager at Courtyard Chicago Highland Park/NorthbrookResponded 27 October 2016
Hello Tord E,
Thank you for taking the time to write a Trip Advisor review of your recent stay with us. We hope you enjoyed your time while visiting your friends in Highland Park / Northbrook.
Upholding our commitment to provide a memorable experience with...More
Enjoyed a 3 night stay here while visiting family. The staff were all friendly and attentive to our needs and requests. We came and went at all hours and always felt safe and secure. The room was comfortable and everything worked fine with no issues....More
US$ 114 - US$ 202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Lake County >
Also Known As
Courtyard Chicago Highland Park/Northbrook Hotel Highland Park ,
Response from william m | Reviewed this property |
This question is far more interesting than my answer: not only do I not know, but I've never thought of it applied to any hotel. I can think of some both legal and experiential reasons why this prohibition might be in... More
This question is far more interesting than my answer: not only do I not know, but I've never thought of it applied to any hotel. I can think of some both legal and experiential reasons why this prohibition might be in effect, including liability for anyone under 21 and the responsibility of the hotel for conduct of minors. And how far under 21? I would be interested in hearing what the General Manager has to say.
Thank you for taking the time to ask your question regarding potential pests at our hotel. Please know this is something that we train all of our housekeeping associates on to make sure they are inspecting... More
Thank you for taking the time to ask your question regarding potential pests at our hotel. Please know this is something that we train all of our housekeeping associates on to make sure they are inspecting our rooms and beds daily during housekeeping service to ensure our hotel is free of unwelcome pests and bed bugs.
This training is on going and we also utilize a pest control company who come in and complete monthly service to our hotel to ensure we are pest free. If you would like any further information I welcome any opportunity to speak to you in regards to these concerns.
Thank you again for your question; we hope to have you as a guest when your travels bring you to Highland Park.