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I hesitated to write a review because I would be perfectly happy if we could keep this place to ourselves. But alas, then they would go out of business and we would be without this wonderful retreat. My wife and I came her for our...More
This is a very special place. I've been coming to this area for several years to fish and relax, but this was the first time I stayed outside Port Townsend, swapping serial AirBnB rentals for a seafront cabin with a deck and log-burning stove. I...More
My husband and I hosted our 33rd Family Reunion last September at Beach Cottages on Marrowstone. Our annual family reunion is the highlight of the year, and we could not have picked a more fitting venue. The location was absolutely breathtaking and I know all...More
Come for the cozy cabins, stay for the nature and water views. The cabins are well furnished but simple, the woodstove works great to heat the place but the view and access to water is what makes it perfect. If you have a kayak you...More
We spent two great days and nights at the Beach Cottages while visiting family in the area. They are located just a few easy miles from the Port Hadlock/Townsend area but they feel like a world away. We originally booked the basic two person cottage,...More
How can we let folks know that this reviewer missed an essential point of Beach Cottages -- that the magic of the place is that you are SOOOOO close to nature. The blackberres near the deck, the bird poop on the deck, only prove how well we, the guests, blend in. When we stayed there with a whole extended family, we delighted in the otters living nearby, and the kids got quietly close and had a life experience. How can we get this posted?
8 February 2015|
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Response from gettinhitched0811 | Reviewed this property |
Often times successful companies capitalize on customer reviews as a way to determine what they are doing well and more importantly, what areas need improvement. Our intentions were not to distract future travelers from... More
Often times successful companies capitalize on customer reviews as a way to determine what they are doing well and more importantly, what areas need improvement. Our intentions were not to distract future travelers from experiencing nature firsthand, but to simply share some disappointments we experienced with our stay at Beach Cottages on Marrowstone. Our hope by sharing these disappointments with not only Beach Cottages, but TripAdvisor as well, was to allow them the opportunity to use our feedback to their advantage to improve and grow their hospitality business; especially since our family reunion was made up of 15+ individual families that Beach Cottages had the opportunity to impress for possible future business.
Ultimately, it is not the blackberries and bird poop that is keeping us away from returning, but the lack of customer service and integrity management showed us when we shared our disappointments with them. We agree that Beach Cottages is a wonderful and magical place. Being able to experience nature so up close and personal is what truly makes this location special. A weekend filled with nature and family always has a way of bringing you back to center, and we are so grateful we had that opportunity. However, based on our experience and management being difficult to work with, we will not be going back.
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