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Crowne Plaza Lombard Downers Grove

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262 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Lombard Downers Grove
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Showing 258: English reviews
Westfield, New Jersey
Reviewed 30 January 2016

I'll start by saying that I'm a Platinum IHG member, who usually spends a ton of nights at Holiday Inn Expresses. But on this trip, with flights in and out of O'Hare, and customers in the western suburbs, I thought I'd lick it up a notch and try a Crowne Plaza. Great location, both in proximity to 88 and the...

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Helpful?
Thank Jeff F
Destini W, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Jeff F, Thank you for sharing your comments regarding your most recent stay. I am sincerely disappointed your were not 100% satisfied and impressed by our services and accommodations. I will share your comments with our Team and Owners as we work to ensure 100% satisfaction for all our guests. Thanks again for choosing our hotel and providing honest feedback....

Illinois
Reviewed 23 January 2016 via mobile

I recently needed to stay a couple nights on business. I had been in this hotel before for meetings but had not stayed here. I was pleasantly surprised. The front desk staff was extremely friendly and helpful. My room was large, quiet and very comfortable. The bathtub had the most water pressure I've ever seen! I will definitely plan to...

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Helpful?
Thank tklasinski
Chicago, Illinois
Reviewed 18 January 2016 via mobile

I was pleasantly surprised when I walked into this beautiful hotel. The decor and ambiance is very well done. Check in was easy and the staff was very friendly. We ate at the restaurant in the hotel the Glen Prairie which was amazing. I highly recommend checking this place out. Our room was beautiful with a king bed and small...

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Helpful?
Thank Chantal M
Saint Charles, Missouri
Reviewed 15 December 2015 via mobile

This is my second visit here and is definitely on my Favorites List. Check in was super quick and easy. The room was absolutely spotless. The staff was warm,friendly, and very helpful. The food! Oh myyy!

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Thank Eileen M
Reviewed 8 December 2015

Upon arrival, I was greeted by a highly courteous staff at the front desk, with knowledgeable yet brief information about the hotel amenities. The room was roomy and quiet, almost sound-proof from the next door neighbors and from the street. Very well-maintained and serviced. Each floor comes with a common area where you can heat your left over food in...

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Helpful?
Thank Hannah K
Minneapolis, Minnesota
Reviewed 6 December 2015

Recently I had a three Night stay at this Hotel,and was not disappointed. Nice,plush accomodations,Lounge,Dining,Pool area,office area,etc. There are way too many people there to list that make the place special, but the three Standouts in my mind are Kathy,(Driver),Edna,(Lounge),and Augustine,(Server). If you need a place to take care of you,so you can focus on other issues,this should be the...

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Thank Kevin O
Bensheim, Germany
Reviewed 23 November 2015

Great place to stay when I have to visit parents in the area, and staff are friendly. But the hallways and some rooms get noisy on the weekends. Get rid of the partying crowd and that would help a lot. Or at least put them on a certain floor away from other guests. Beds are really comfortable.

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Helpful?
Thank JohnGilardi
IHGCare, Guest Relations Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Dear JohnGilardi, Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities and it is good to know that you find it to your liking. However, it is saddening to know that you perceived the noise level in the property...

Tulsa, Oklahoma
Reviewed 15 November 2015 via mobile

I stay here frequently for business travel and have always had a good experience. The staff is friendly and the Glen Prairie restaurant and bar next door is very good and convenient. The rooms are clean and well appointed. My only suggestion would be to make coffee/tea available in the lobby all day instead of just in the morning. I...

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1Thank Nick K
Chicago, Illinois
Reviewed 7 November 2015

We needed a hotel for a quick shopping trip to the Chicago burbs. We found this hotel on-line for about $125 all in. Quick check-in, room was nice. Clean, cool, roomy. There is an indoor pool which we looked at, but did not use. This pool was nice and looked new. Hotel had only one negative. The king bed was...

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1Thank notme2017
San Diego, California
Reviewed 20 October 2015 via mobile

No major complaints. The noise I am referring to comes from the hallway. I can hear everything someone opens or closes their doors. A simple piece of weather strip at the bottom of the door would fill the 1/2-3/4 inch gap at the bottom, serving to muffle the hallway sounds. The restaurant was wonderful, room service was fast and accurate....

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Thank mfheinonen

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Green hotel in Glen Ellyn Offers Service and Comfort Located just off I-355 and near Chicago, the newly renovated Crowne Plaza Lombard Downers Grove is the ideal hotel for both business and leisure travelers. With seven high-tech meeting rooms and convenient access to regional and Chicago's attractions, our hotel in Glen Ellyn is the Place to Meet. Just minutes from our Glen Ellyn hotel's location you'll find corporate headquarters, including McDonald's corporate offices, just three miles away. Sara Lee, Accenture and Aramark are each within five miles of our hotel in Glen Ellyn. You can leave the driving to us and use our complimentary shuttle to area companies and attractions within six miles. While lodging in our Glen Ellyn hotel leisure guests can easily visit area attractions that include the Morton Arboretum, Yorktown Center and Oakbrook Mall. You can fully relax in rooms that feature 32' LCD TVs, Roomlinx Entertainment and high-speed Internet access. Our Glen Ellyn hotel has made a commitment to the environment with recycling programs and low E glass windows. Our restaurant, Glen Prairie Fine Food & Drink, also supports sustainable farming practices by using natural ingredients. From the natural colors and textures to our environmentally friendly programs, the newly renovated Crowne Plaza Lombard Downers Grove hotel offers guests great accommodations with a commitment to living green. ... more   less 

Additional Information about Crowne Plaza Lombard Downers Grove

Address: 1250 Roosevelt Rd, Glen Ellyn, IL 60137-6006
Region: United States > Illinois > DuPage County > Glen Ellyn
Price Range: ₹ 6,481 - ₹ 9,892 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Lombard Downers Grove 3.5*
Number of rooms: 119
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Also Known As:
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Lombard Downers Grove staff and other travellers.
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Questions? Get answers from Crowne Plaza Lombard Downers Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's located at a busy intersection, best to get a back room”
 of 5 bubbles KevinC750, 27 Oct 2016 | Read review
“Try to stay away from the elevators for a quiet stay”
 of 5 bubbles pwrwmn, 6 Sep 2016 | Read review
“The Best place”
  • granite SUPER hot showers
  • granite SUPER hot showers very nice big bathroom
  • granite SUPER hot showers
  • granite SUPER hot showers
  • granite SUPER hot showers
 of 5 bubbles jenniferkristopherw, 18 Jul 2016 | Read review
“Stay away from rooms near vending machine”
 of 5 bubbles TheSusilos, 10 Jul 2016 | Read review
“I was in the front of the hotel fronting on Roosevelt but had no noise issues.”
 of 5 bubbles 197jillc, 20 Apr 2016 | Read review
5 of 5
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