We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Lombard Downers Grove

Save
Traveller (51)
Room & Suite (58)
Dining (4)
You may also like
See all
Nearby Hotels
Overview
  • Excellent50%
  • Very good32%
  • Average8%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Lombard Downers Grove
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Lombard Downers Grove
Special Offer: Book Direct and Save
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (280)
There are newer reviews for Crowne Plaza Lombard Downers Grove
See the most recent reviews
Filter reviews
277 results
Traveller rating
133
89
24
18
13
Traveller type
Time of year
LanguageEnglish
More languages
133
89
24
18
13
Show reviews that mention
All reviewsdecent restaurantthe pool looked nicewheaton collegefront desk staffan older hotelvery nice hotelvisit familybusiness triproom was clean and comfortablecoffee makerlobbyglenchicagoihggraniterooseveltlombard
FilterEnglish
Updating list...
21 - 25 of 277 reviews
Reviewed 13 February 2017

I have stayed at this property before but it has since gone way downhill. The carpet is dirty and fraying and lumpy in a lot of spots. I didn't dare take my socks or shoes off even in my room because eww. It didn't seem...More

2  Thank cluelessinjune
Management response:Responded 21 February 2017

Thank you CluelessinJune for the comments of your stay last week. I do apologize for the experience not meeting expectations. I invite you to contact me to discuss this further with hopes to have you again as our guest having a different experience next time....More

Reviewed 5 January 2017

This is an older hotel that has been refurbished and is being well maintained. The exterior of the building is quite dated but the inside is OK. I stayed in a king leisure room which was of average size, although the bathroom was rather small....More

1  Thank BVDPA
Management response:Responded 21 February 2017

Thank you BVDPA for your comments based on your experienced here... and we appreciate the 3 star rating. We hope to see you again soon. Jerry Evans General Manager

Reviewed 20 December 2016

Frank Cosenza has been SUPER helpful! Whatever I needed for an event, he was most helpful whether it involved a room for the event, food, or helping to plan the event. The other members of Connect Biz Network and the Lombard Chamber of Commerce enjoyed...More

Thank Chelle O
Reviewed 27 October 2016

The hotel is clean, the staff friendly, the pool was nice. But we got charged three times for the room, my company card was charged twice and my personal card was charged once, which is very disturbing because I never gave them that card. I...More

3  Thank Kevin C
Response from IHGService, Guest Relations Manager at Crowne Plaza Lombard Downers GroveResponded 12 November 2016

Dear Kevin C, Thank you for staying with us and leaving your feedback. I appreciate your feedback on the level of cleanliness, pool facility and pleasant staff. We are hospitality professionals who pride ourselves on delivering world class customer service. It is certainly not our...More

Reviewed 22 October 2016 via mobile

The staff was great, fun, smiles! I had no ne request they could not do, but I'm very particular 😜( I like earl grey tea ) and they could not always get it. That said, and we can all tell I'm just trying to find...More

Thank Kevin M
View more reviews
Most Booked Properties in Glen Ellyn
See allSee all
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 113 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 113 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (51)
Room & Suite (58)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Joyce F
3 March 2015|
Answer
Response from LOUSDAD | Property representative |
On the sides of the property are fine
0
Votes
Room Tips
"Poor Internet"
Read review
"Get one close to the wireless ..."
Read review
"Don't expect luxury in a standard room"
Read review
"Ask for higher level rooms, do not stay on first floor. Make sure you get a room that never had any smokers..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing