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BEST WESTERN Geneseo Inn

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BEST WESTERN Geneseo Inn
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134 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Reviewed 1 week ago

I had to make a last minute reservation for this hotel. When I arrived at almost midnight there was no night manager at the desk and the house phone did not ring through. After waiting about 10 minutes the night manager finally arrived to check me in. The rooms were recently updated and they did a good job. The bed...

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Helpful?
Thank Jim S
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you for taking the time to review your experience and share your thoughts regarding your recent visit. It saddens us to know that we missed several opportunities to extend the welcome and assistance you deserve and we are known to provide. We are truly sorry and will reach out to you privately to learn more about areas we can...

East Peoria, Illinois
Reviewed 1 week ago

Messy inside carpets tracked up do to construction. Tv didn't work but fron desk lady came up amd fixed it. Breakfast was average. Noise from room next door was loud, it was when they turned water on.

Review collected in partnership with Best Western
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Helpful?
Thank Lori G
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you for taking the time to share your feedback regarding your stay here at the Best Western Geneseo Inn. We take feedback such as yours very seriously as we continually work towards improving our services and offerings for all of our guests. Please accept my apologies that you were left to feel disappointed. We trust you will find an...

Reviewed 2 weeks ago via mobile

upon arrival was treated great. quick check in. place is almost upon completion of renovation. great wi-Fi. everything you need for a great stay. But ... As a corporate account guess. I was told they could not upgrade via management. Even thought im a diamond select member... Greed of mgmt will keep me from returning.

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Helpful?
Thank Andrew M
BestWesternHotels, Corporate at BEST WESTERN Geneseo Inn, responded to this review

We're sorry to hear you were unhappy with our staff and our customer service. We have addressed this issue with our front desk staff. We appreciate your feedback and hope that you will give us another chance if you visit the area again.

Colona, Illinois
Reviewed 12 February 2017

Excelent restraunts and hotel is right off the interstate.quaint little shops on main street.beautiful park in center of town. Something for everyone in this little historical town. I would recommend a weekend getaway to this town.

Review collected in partnership with Best Western
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Helpful?
Thank JOYCE P
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you for the wonderful review. We appreciate you for taking the time to share your feedback with us. We appreciate the time you took to share your experience with others on Trip Advisor. We will share all of your wonderful comments with our entire team but first a "BIG" Thank you to you for sharing with all of the...

Lombard, Illinois
Reviewed 31 January 2017

Nice place and good amenities, good breakfast, friendly staff, pleasant room, pool is nice to have, and tv channels are decent. Front desk person Casey is awesome and makes a guest feel at home. I also like the lemon water available in lobby.

Review collected in partnership with Best Western
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Helpful?
Thank WhaWha75
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you for sharing your comments regarding your recent visit to our hotel with us. Our team of ladies and gentlemen and I are delighted to know that we met your expectations, since it is always our desire to create unique, memorable an personal experiences for our valued guests. We look forward to your next stay with us and thank...

Fish Creek, Wisconsin
Reviewed 12 January 2017

I checked in about 8 pm recently and had to wait for along time for someone to come to the front desk to check me in but once I got to my room, I was very happy with the accommodations. The king sized bed was very comfortable and the heater/cooling unit in the room worked well. It was great to...

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Helpful?
Thank Becky V
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you for your recent visit to our hotel as part of attending a conference and for taking the time to share your wonderful feedback with us. My team and I are delighted to know that you had the opportunity to experience many features of our hotel, that make it unique, memorable and personal. We are sorry that you had...

Orange City, Iowa
Reviewed 12 January 2017

We left on a Sunday afternoon for a funeral in Michigan and spent the night We were very pleased we will recommend this to others that are traveling from Iowa to Michigan in the future. The manager was extremely helpful

Review collected in partnership with Best Western
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Helpful?
Thank arthurv946
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you for taking the time to share your kind feedback regarding your recent meeting and hotel experience with us. Our team of ladies and gentlemen are delighted to know that our service offerings was fully reflective of our reputation as we are committed to providing excellence for our valued guests. We look forward to the next opportunity to create...

Reviewed 12 December 2016

Everything was excellent,and literally got spoiled at breakfast most of the time! The place was clean, great access to everywhere in the area,especially Moline Airport and Des Moines,in Iowa next door. Very comfortable with polite and pleasant staff. Thanks Deb!

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Helpful?
Thank madikayg
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you for your very kind comments. Our team of ladies and gentlemen and I are delighted to know that we met or even exceeded your expectations, as it s always our intent to create truly memorable experiences. We value your loyalty and look forward to your return, so we may, once again, provide with our customary warm and personalized...

Auburn, Maine
Reviewed 7 December 2016

I'm near the middle of a cross country trip. As such, I have no real destination or time frame. So, I usually find hotels when I get too tired to keep going. But, when passing through Illinois I was caught in a small, but nasty, snow storm. I called it an early day of travel and looked for a hotel....

Review collected in partnership with Best Western
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Helpful?
Thank los_helljack
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

It was so kind of you to share your experience on Trip Advisor with such kind words and outstanding ratings. It is the goal of the owner, management and staff of Best Western Geneseo Inn to greet our guests with a smile and true hospitality, making sure the needs of our guests are met with courtesy and professionalism. We are...

Crown Point, Indiana
Reviewed 28 November 2016

Very helpful staff Extremely clean GREAT breakfast buffet Easy access to and from Interstate 80 in-room refrigerator and microwave' Very small indoor pool - great for releasing pent-up kid energy Next door to a grocery store Bereavement discount available

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Helpful?
Thank SuperAl00
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you taking the time to leave this amazing review about your stay with us. We appreciate you and your feedback. We are a like a big family here and consider this our home to our guest. We make sure to make everyone feel welcomed and comfortable. It brings great joy to us that you enjoyed your stay and great...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN Geneseo Inn

Address: 1375 S Oakwood Avenue, Geneseo, IL 61254 (Formerly Geneseo Inn)
Region: United States > Illinois > Geneseo
Price Range: ₹ 7,128 - ₹ 9,744 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Geneseo Inn 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Comfort Inn Geneseo Hotel Geneseo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Geneseo Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Geneseo Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views will be rooms right above the reception but the back ones are a little more private. All great rooms though. Tried both.”
 of 5 bubbles madikayg, 12 Dec 2016 | Read review
“rooms further away from front desk would have less traffic”
 of 5 bubbles SuperAl00, 27 Nov 2016 | Read review
“It's always nice to get a room on the ground floor.”
 of 5 bubbles 824judithy, 11 Jun 2016 | Read review
“King rooms are very nice”
 of 5 bubbles RandyM298, 25 Apr 2016 | Read review
“10 family of ours stayed-6 rooms-enjoyed the hospitality”
 of 5 bubbles brucedreyer, 10 Apr 2016 | Read review
5 of 5