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BEST WESTERN Designer Inn & Suites

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#7 of 11 Hotels in Galena
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Designer Inn & Suites
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552 Reviews from our TripAdvisor Community

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Showing 550: English reviews
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Plainfield, Illinois
Reviewed 2 days ago NEWvia mobile

We stayed at the Best Western in town. Overall the visit went well. Clean and neat. Breakfast in the morning provided by the hotel was very good! The only disappointing thing was that the Hot Tub was not working properly. Was told the the water was still hot but the jets were just not working correctly. They had put tape...

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Helpful?
Thank jtspack
Davenport, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Although I didn't see the themed rooms, both the suite rooms and standard rooms are very spacious. The standard rooms have a balcony, and are very large. The suites have a separate bedroom and are also very large. The pool area is quite nice, although the hot tub could use some water (it was below skimmer level.) The pool is...

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2Thank Shelleystarr2753
About Hotel's Favourite Review
Iowa
Reviewed 4 days ago NEWvia mobile

I looked up this hotel on trip advisor before we canceled our reservation at the Desoto house. It worked out great. When you drive up to the property be aware that it is not the most esthetically pleasing, run down and dirty. The inside which matters is very very nice! Back to the outside. I have traveled many places and...

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1Thank lao82
Waterloo, IA
Reviewed 1 week ago

We booked a last minute trip to Galena for 1 night over spring break. We chose to book an inexpensive room since it was just for 1 night, and the Best Western seemed to have all of the amenities we were looking for. It was also nice and close to downtown. We booked a room with 2 queen beds. The...

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Thank AudHack
Reviewed 1 week ago via mobile

Had a super refreshing getaway with my baby at the Best Western in Galena. The Crystal Cave was really really cool. There was an awesome hot tub with colored changing lights and like champagne bubbles from the bottom and jets. There was a sauna, a fireplace, and a totally snazzed out shower with rain and multiple jets. The only thing...

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Helpful?
Thank Kitty A
Oak Lawn, Illinois
Reviewed 1 week ago

the room was amazingly designed as expected, and the hot tub was working nice, my wife just thought it needed a lil bit of cleaning just the hot tub, the rest of the room was perfect, and everything else was great, place is quite, and no shady people.;) would do it again.

Review collected in partnership with Best Western
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Thank M903IMahmds
Cerro Gordo
Reviewed 2 weeks ago

Ok I was a little worried when we booked a Best Western. We are usually 4-5 star hotel travelers. We booked a king bed room with fireplace and whirlpool bath We were pleasantly surprised by the room. It wasn't the largest room we ever had nor the prettiest, but it was very cozy and relaxing. By far the best room...

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Helpful?
Thank eckak
Sparta, Wisconsin
Reviewed 3 weeks ago

We loved the log décor, spacious room with balcony. It appears there has been a full renovation with new bathroom fixtures. The breakfast was healthy and well presented. The check in guys looked a bit scruffy.

Review collected in partnership with Best Western
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Thank Donna J
Bloomington, Illinois
Reviewed 3 weeks ago

The hotel was awesome! Breakfast was great, staff were great and helpful. Would stay again but would have to ask about the noise from pipes in the wall that came from the heart fantasy suite, if not gone would have to ask for a different room. The pool is pretty cool that you both inside and outside and even in...

Review collected in partnership with Best Western
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Thank E2237GIchrism
Romeoville
Reviewed 3 weeks ago via mobile

Our check in was great! The Irish cottage inn is next door and it was nice to have had dinner there. The room is dated, the refrigerator was loud, we unplugged it. The microwave is also old. The cleaning personnel is not friendly. The bed was comfortable, the bathroom is nice and seems to be updated (it didn't seem to...

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Helpful?
Thank VeronicaMagana

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 

Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Highway 20, Galena, IL 61036-9187
Region: United States > Illinois > Galena
Price Range: ₹ 4,563 - ₹ 12,190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Designer Inn & Suites staff and other travellers.
4 questions
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over a year ago
19 days ago
Freeport

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Questions? Get answers from BEST WESTERN Designer Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on east have good view.”
 of 5 bubbles jamesbE4316CK, 8 Feb 2017 | Read review
“Great newly remodeled rooms, and the suites they have are awesome !!”
 of 5 bubbles prepbymoldy, 17 Jan 2017 | Read review
“higher level rooms will be much quieter than lower rooms near the pool area”
 of 5 bubbles 124tomm124, 10 Jan 2017 | Read review
“any of the designer rooms would be a great choice”
 of 5 bubbles E9459EBjoef, 10 Jan 2017 | Read review
“The fantasy suites are awsome and relaxing!”
 of 5 bubbles mrader22, 2 Jan 2017 | Read review
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