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Worldmark Galena

#8 of 11 Hotels in Galena
Certificate of Excellence
GreenLeadersSilver level
12/06/2017 13/06/2017
1 room 2 adults 0 children
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Worldmark Galena
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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Des Moines,
Reviewed 23 December 2016

We have stayed at this hotel twice, once in October 2014 during the fall and the beginning of December 2016. The first time we stayed our room smelled a bit like pancake syrup which was a bit disappointing but the property has a nice location, great staff and great rooms and we came back anyway. First, the hotel is about...

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Helpful?
Thank JennJann
Karen G, Owner Care at Worldmark Galena, responded to this review

I'm so happy that you gave us a second chance after your disappointing first stay. We're very glad that you enjoyed the lobby with the fireplace and the decorations, and that the hot tub lived up to your expectations. We hope to see you again, and that you and your family have a safe and happy New Year! Warm regards,

Holland, Michigan
Reviewed 15 December 2016

We were guests of another couple in a two bedroom suite. Our bedroom held two very comfortable twin beds and a night stand. There was a double sided fireplace between our room and the living room. The kitchen was well equipped and the living room furniture was comfortable. Our only issue was with the lights in the second bedroom. There...

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Helpful?
Thank Sandy D
Karen G, Owner Care at Worldmark Galena, responded to this review

Hello Sandy, Thank you for this great feedback about the lights in the second bedroom. This is something we can look into to see if we can make it more convenient for guests. We're very happy that you enjoyed your stay with us. Please let us know if there are opportunities to make your stay better in the future. We...

Shumway, Illinois
Reviewed 11 December 2016

We enjoyed the stay. Room was clean and well laid out. Staff was very courteous. Only downside was room above had children running, to be expected of small ones, but adults footsteps were loud too, plus vacuumingr several times per day was a bit distracting. Couldn't hear a peep next door but sounds above were very loud.

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Helpful?
Thank sueshelly
Karen G, Owner Care at Worldmark Galena, responded to this review

Thank you so much for sharing your experience. I'm glad you were able to enjoy your stay despite the noise from the unit about you. In the future, if there is an issue during your stay, I would encourage you to speak with our resort staff. We want all of our guests to be able to relax and enjoy the...

Wausau, Wisconsin
Reviewed 27 November 2016 via mobile

We stayed here for a long business weekend. Rented a studio with a Murphy bed. Very convenient for eating and shopping in Galena. Will book again in the future. Only drawback was the mattress was too firm for my liking

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Helpful?
Thank Mary K
Karen G, Owner Care at Worldmark Galena, responded to this review

Thank you so much for sharing your experience. We're happy that you had time to enjoy going into Galena. We hope you come back to visit us soon. Warm regards,

Fairview Heights, Illinois
Reviewed 26 November 2016

The facility was extremely well maintained and comfortable. The staff was courteous , friendly and helpful. The only reservation I have was that the TV system did not always work. The Guide was unavailable much of the time.

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank jerrilj747
Karen G, Owner Care at Worldmark Galena, responded to this review

Thank you for this great feedback about our TV system. This will allow us to continue to enhance the vacation experience at our resort. We're glad your unit was comfortable. Please let us know if there are opportunities to make your stay better in the future. Warm regards,

Pekin, Illinois
Reviewed 6 November 2016

The rooms had a fully equipped kitchenette and private balcony. The rooms had plenty of room and loved the 2 sided fireplace that faced the bed or jetted tub. We stayed 2 nights but the weather was cold and rainy so the tub was great to take the chill off. Our biggest complaint was that there was construction work being...

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Helpful?
Thank CPS40
Karen G, Owner Care at Worldmark Galena, responded to this review

Thank you for this great feedback. This will allow us to continue to enhance the vacation experience at our resort. I apologize for the construction during your stay, and I'm happy that you were able to enjoy the jetted tub and fireplace. Please let us know if there are opportunities to make your stay better in the future. Warm regards,

Reviewed 11 September 2016 via mobile

Our apartment was spacious, clean and nice decor. The showers were great and the beds comfortable. The private balconies and fireplaces made for very nice down time between shopping, sightseeing and eating. When we arrived Sandy greeted us and was friendly, courteous and upbeat - great way to start our stay. The kitchen was fully furnished. A well-designed 2-bedroom unit.

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Thank Janet W
Sara C, Owner Care at Worldmark Galena, responded to this review

Thank you Janet for your kind words for our resort and our staff member. We are happy to hear that you enjoyed your stay and look forward to seeing you for your next visit.

A TripAdvisor Member
2 reviews
Reviewed 10 September 2016 via mobile

My wife and I visited for 2 nights. Ideally suited for a quieter getaway. We were impressed by front desk personal.... very very helpful and friendly. Views from rooms are good and place is in good condition. Air conditioning n small studio is noisy. Overall Nice place

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Thank A TripAdvisor Member
Sara C, Owner Care at Worldmark Galena, responded to this review

Thank you for your feedback. We are happy to hear that you & your wife enjoyed your stay and that our front desk staff was able to assist you. We apologize that you experienced noise from the air conditioner. Please feel free to reach out to anyone in management during your stay if this occurs in the future so that...

Chicago, Illinois
Reviewed 8 September 2016

The room was nice. Would've been nicer if the toilet worked right. It ran pretty much the whole time and took about 20 minutes a time or more to fill after you flushed it. So you didn't really trust it to actually USE the toilet. Other than that the room itself was nice. I do have to say it would...

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Helpful?
Thank katie e
Management response:

Hello katie e, we thank you for your review of our WorldMark Galena resort. We thank you for the opportunity to have been of service to you during your stay. We are so happy to see you enjoyed your fully stocked and comfortable unit as well as its great amenities. Please reach out to our maintenance staff if ever encountering...

Roswell NM
Reviewed 6 September 2016

Galena is a small town (3,500 residents) with a great historic district that is fun to explore. It's home of 9 Civil War generals, most notably Ulysses S. Grant, who lived there for 3 years after the war. The Wyndham resort is about 8 miles outside of town in a nice quiet area. We stayed in a 1 bedroom suite...

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Helpful?
Thank takrafty
Sara C, Owner Care at Worldmark Galena, responded to this review

Thank you for your feedback! We are happy to hear that you enjoyed your visit at the resort and the exploration of the historic district of Galena. We look forward to being of assistance in making your future visits just as enjoyable.

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms

Additional Information about Worldmark Galena

Address: 5129 W Longhollow Rd, Galena, IL 61036-9383
Region: United States > Illinois > Galena
Price Range: ₹ 6,200 - ₹ 11,690 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Worldmark Galena 3*
Number of rooms: 69
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Also Known As:
Worldmark Galena Hotel Galena
Hotel Style:
#1 Green Hotel in Galena
#7 Romantic Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from Worldmark Galena staff and other travellers.
4 questions
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Bridgeview, Illinois
Onslow, Iowa
7 months ago

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Questions? Get answers from Worldmark Galena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think any room is okay. Each room has a balcony.”
MujerSoltera, 4 Apr 2017 | Read review
“Rooms on backside have a better view”
895stevene, 13 Mar 2017 | Read review
“3rd floor with deck”
adiatc, 13 Feb 2017 | Read review
“Get a 1 or 2 bedroom”
Thronetogether, 28 Dec 2016 | Read review
“Request room not facing parking lot”
JennJann, 23 Dec 2016 | Read review
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