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Eagle Ridge Resort & Spa

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#5 of 11 Hotels in Galena
Certificate of Excellence
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Eagle Ridge Resort & Spa
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1,899 Reviews from our TripAdvisor Community

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There are newer reviews for Eagle Ridge Resort & Spa
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Showing 1,898: English reviews
St. Louis, MO
Reviewed 9 January 2017

House is on a hill, so if there is any snow or ice, you won't be able to go up the driveway. Kitchen is VERY outdated. Shelves in kitchen and family fall down. Fuses blew so lights didn't work. I would not recommend this property.

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Thank jenniferjJ9861BL
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good evening Jennifer, and thank you for taking the time out of your busy schedule to write a review about our resort. We truly appreciate all the reviews we receive and we share them weekly in our meetings with our staff to help us identify what we are doing right and areas that we can improve. Every year at this...

Dayton, Iowa
Reviewed 9 January 2017

We stayed in one of the rental homes on the resort. It was very spacious with nice living room area, large dining room area and kitchen. The kitchen was well equipped with cooking utensils that we would need, except could have used a large skillet. We also enjoyed plenty of bedroom space and bathroom for each bedroom.

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Thank brianlE8914WI
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good evening Brian, and thank you for taking the time out of your busy schedule to write a review about our resort. We truly appreciate all the reviews we receive and we share them weekly in our meetings with our staff to help us identify what we are doing right and areas that we can improve. Thank you for mentioning...

Springfield, Illinois
Reviewed 9 January 2017

The accommodations were very nice. The cost was quite reasonable. The ribeye steak at the lodge was excellent. One of the best steaks I ever had. The grounds were very nice. It was quite cold so I could not hike or be outside for a long period of time.

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Thank fmarti2020
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good evening Marti, we appreciate that you took the time out of your busy schedule to write a review about your stay at our resort. We use these reviews as training tools with our staff and go over them once a week during our staff meetings or sooner should the review warrant immediate attention. I have to admit I love...

Werstern Springs,illinois
Reviewed 9 January 2017

great place, everyone helping to make your stay great! loved it when we had kids and still do. Still try to have the kids with us. Clean,dog friendly (imp). Great., much to do and share with family any couples. Winter is great: skating , sletting snowzshoe... great rertreat!

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Thank Donald S
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good evening Donald, and thank you for taking the time out of your busy schedule to write a review about our resort. We truly appreciate all the reviews we receive and we share them weekly in our meetings with our staff to help us identify what we are doing right and areas that we can improve. If you are reading...

Chicago, Illinois
Reviewed 9 January 2017

We really enjoyed our stay. Staff were friendly. Our house was clean and equipped with everything we needed. We made a trip to Chestnut Mountain and it was a pretty drive. Also its just a few miles away from Galena.

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Thank Yuliya C
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good evening Yukiya, and thank you for taking the time out of your busy schedule to write a review about our resort. We truly appreciate all the reviews we receive and we share them weekly in our meetings with our staff to help us identify what we are doing right and areas that we can improve. Thank you for mentioning...

Downers Grove, Illinois
Reviewed 9 January 2017

Rented a Villa at Eagle Ridge, which we were very disappointed with. The unit was in dire need of a makeover. The furniture was dated and very uncomfortable (the bed was fine though). The blinds for the patio door were missing several panels so there was no feeling of privacy at night. The blinds next to the front door didn't...

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Thank Joe S
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good evening Joe, and thank you for taking the time out of your busy schedule to write a review about our resort. We truly appreciate all the reviews we receive and we share them weekly in our meetings with our staff to help us identify what we are doing right and areas that we can improve. Every year at this...

Chicago, Illinois
Reviewed 9 January 2017

Great place, nice location, beautiful views , we went in winter time which was a bit cold to enjoy the resort in it fullest, but looking forward to come back in warmer weather so we can enjoy other activities in the resort

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Thank jolantab18
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good evening Jolanta, and thank you for taking the time out of your busy schedule to write a review about our resort. We truly appreciate all the reviews we receive and we share them weekly in our meetings with our staff to help us identify what we are doing right and areas that we can improve. If you are reading...

Anchor, Illinois
Reviewed 9 January 2017

As a family, we have stayed in a house at Eagle Ridge for 8 straight years. As before we were not disappointed. We have rented a house for 2017. My wife and I are considering coming during the summer months.

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Thank duaner2017
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good evening Duaner, and thank you for taking the time out of your busy schedule to write a review about our resort. We truly appreciate all the reviews we receive and we share them weekly in our meetings with our staff to help us identify what we are doing right and areas that we can improve. Thank you for being...

Naperville
Reviewed 9 January 2017

Had a great family visit to Galena over the holiday's. First time there in the winter and we had fun! Did some sledding and skiing at Chestnut Mountain. Spent time in the downtown Galena area for dinner and shopping.

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Thank Mark G
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good morning and thank you for taking the time out of your busy schedule to write a review about our resort. Holidays at Eagle Ridge Resort are magical and we are glad you spent them with us. Definitely come back and visit us again. There is so much to do at our resort and it take few visits to really...

Wilmette, Illinois
Reviewed 9 January 2017

Beautiful grounds and lovely house from the exterior. The interior of the house was extremely dirty with black mold covering the walls in the master shower. Refrigerator was in poor repair and the kitchen is sparsely stocked.

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Thank jenniferrein
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good morning Jennifer and thank you for taking the time out of your busy schedule to write a review about our resort. We truly appreciate all the reviews we receive and we share them weekly in our meetings with our staff to help us identify what we are doing right and areas that we can improve. Also to you and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
Eagle Ridge Resort & Spa is located 150 miles west of Chicago in the heart of The Galena Territory, a 6,800 acre recreational, residential and resort community nestled amid the rolling hills of northwestern Galena, Illinois. Eagle Ridge Resort & Spa is a full-spectrum resort and showcases superior golf with 63 holes on four acclaimed courses which include the North Course; the South Course; the East Course (9-holes); and the resort’s crowning achievement, The General, with over 250 feet of elevation changes throughout the 18 holes. Lodging accommodations at Eagle Ridge are delightfully unique with 80 quaint Inn rooms and over 250 villas and distinctive homes to choose from throughout the property. For the resort’s corporate clients Eagle Ridge boasts 15,000 square feet of state-of-the-art meeting space, in addition to beautiful conference homes for small, elegant meetings. The entire facility is also the perfect venue for banquets, weddings and theme parties. Eagle Ridge offers three distinctive restaurants that include award-winning Woodlands Restaurant, along with Spikes Bar & Grill and Paisanos. Other amenities include the tranquil Stonedrift Spa, providing ten treatment rooms for a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor/outdoor pool, sauna and steam room. The property is the perfect backdrop to an incredible selection of outdoor activities including miles of biking, hiking and horseback riding trails, as well as tennis, hot air balloon rides, boating and fishing on the picturesque 225-acre Lake Galena. ... more   less 

Additional Information about Eagle Ridge Resort & Spa

Address: 444 Eagle Ridge Drive, Galena, IL 61036
Region: United States > Illinois > Galena
Price Range: ₹ 14,510 - ₹ 21,961 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eagle Ridge Resort & Spa 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Eagle Ridge Resort And Spa
Eagle Ridge Hotel Galena
Eagle Ridge Resort Galena
Hotel Style:
#1 Business Hotel in Galena
#4 Family Hotel in Galena
#5 Romantic Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from Eagle Ridge Resort & Spa staff and other travellers.
12 questions
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Questions? Get answers from Eagle Ridge Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not stay here”
 of 5 bubbles keithgB6342RY, 18 Mar 2017 | Read review
“Don't stay at a private residence, stay in the main lodge.”
 of 5 bubbles matthewmJ770EL, 6 Mar 2017 | Read review
“Stay in the guest rooms a little more quiet”
 of 5 bubbles ottowd, 22 Jan 2017 | Read review
“If you rent a home do it early”
 of 5 bubbles 44thomasr, 27 Nov 2016 | Read review
“Very spread out - know where you are staying if not in the main building”
 of 5 bubbles Jay_R_888, 20 Nov 2016 | Read review
5 of 5