When you enter the door, the relaxing atmosphere is set. Champaign (or sparkling juice) on ice, chocolates relaxing music in the background. It's comparable to a spa experience. Everything is SO CLEAN!! Bedroom area, pool area, bath and vanity... spotless and sanitized. We felt so comfortable and able to reconnect. Staff is wonderful and accommodating. Best hotel I've ever stayed at with my husband!! And we've gone to many. Absolutely amazing.
Had a wonderful time. Paid extra to check-in early (2pm) - well worth it. Basically 20 hours of escape and bliss. No windows, no need for phones. Warm pool, perfect hot tub, fun waterfall, romantic fireplace. Lots of mirrors everywhere! First time visitors, they gave us chocolates and rose petals on bed! Felt welcomed as as a same-sex couple, staff was professional. Only opportunities for improvement: robes were stiff from many washings, steam room had mold smell. Food delivery options limited unless you like pizza. We made the mistake of ordering "room service" which was an off-site 3rd party vendor - very mediocre, slow, and expensive. Next time we'd just bring small microwave meals or something (room fridge was small). Overall a fantastic indulgent treat, we will likely return.…
We stayed one night during the Labor Day weekend in a Majestic Suite. First thoughts, this place has that wow factor, that private oasis to relax and get away! We felt this was the perfect place to have a mini vaca and also be socially responsible and safe during these COVID times. Our only regret was not staying longer. We will definitely be back! Though we loved this place and want to make it a regular visit we also have some pros/cons/tips too. Pros: This town is adorable, it’s clean, and very safe feeling. The whirlpool tub is huge! We didn’t think we would use it given already have a pool and hot tub but it is generally gigantic compared to how it looks in photos. You can extend your stay by checking in early or late, highly recommend. Able to order DoorDash, Delivery, Room Service, basically you don’t have to ever leave. Temperature controls everywhere so you’ll be comfortable. Cons: You can see the room is worn if you look for it, so don’t, it’s amazing, don’t pay attention to the little things and let it ruin your bliss. Music speakers not in the pool area only room. We checked in early 2pm, the afternoon is the only time we heard noise. We did have between about 3-5pm where could overwhelmingly smell marijuana through all our vents in pool and room area. We were room 20 right next to staff/housekeeping area so believe they were smoking next to our room. We did wish they had more towels in the room, and better quality ones. We also thought the hot tub was a weird shape and kind of awkward, wish it was larger or uniformly shaped. Hard to take photos without being in them, there are mirrors everywhere. Tips: Bring bubble bath, it’s expensive at check in area. Shower in the steam room, there’s 5 water heads and huge bench and room for 2, much nicer than tiny room shower. Don’t need to have the steam on. …
Great stay as usual Julio is the best and the entire staff is excellent Hsk can be more detailed but overall great stay. I will continue to visit over and over. Great reservations and quick and rm appearance was great. Hsk just need to pay attention to more detailed as I stated before
On-line booking was a breeze for the Frankfort location. Lauren at the reception desk was great at explaining everything and getting us squared away as fast as possible. The property is very quiet, clean, and romantic. I had a spectacular time in the Majestic Swimming Pool Suite. The pool, pool's waterfall, hot tub, steam room, massage chair were all very nice. Food delivery services were easy to complete.
Great place for some hanky panky for my B-day. We have been visiting since they opened many years ago. We have always been please with the pool suites. Hot tub, steam room, fireplace, and massage chair. Thanks!
I decided to surprise my husband with a weekend getaway at Sybaris Frankfort. We are expecting out first little one soon and wanted some alone time. I accidentally made a reservation for Downers Grove but I spoke with someone and got it switched to Frankfort very easily. Check in was great and the gentleman behind the counter was very nice. The room was easy to find. It looked exactly like it did in the pictures online. We got the Paradise Pool Suite. Everything was clean and organized. There is a slight sulfur smell that comes out of the shower, but we believe it is from the water location and therefore there really is not much Sybaris can do about that. I just put it in there as a warning. The bed was a memory foam king and it was heaven. One recommendation that I would like to make to Sybaris is the ability to have music or tv played in the pool area.…
Great place even though my fireplace didnt work. Told front desk she asked why i didnt call. I was naked didnt want them in my room. But told her it was no big deal. Got my deal on groupon Will be back again if I get a Groupon again. Enjoyed the chair. Lol
My husband and I have been here 4-5 times. We loved each and every stay! The staff is amazing, so nice and friendly. They offered me a free bottle of champagne for my birthday, but since I was pregnant they substituted another item for me. I experianced a personal problem when I had my stay and I just want to thank Jessica (General Manager) for her compassion. She took care of us and helped us out even when she didn't have to and we really appreciated her! This is the perfect getaway for my husband & I, especially with having kids at home you just dont get all of the romance you need.. Then you come here & it makes all of your problems go away!
I have stayed here before and it was great , but this time they need to hire maids that know how to clean, everything was very dusty and needed cleaning. shower was dirty as well. Call front desk no answer the first 2 times then they appoligized and was going to send in a maid and I already cleaned it. And when I brought it up again at check out , He looked at me like I was crazy or something. For the price I paid shouldnt have those problems.