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Four Points by Sheraton Fairview Heights

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Traveller (47)
Room & Suite (49)
Dining (2)
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Overview
  • Excellent38%
  • Very good33%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (315)
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All reviewsfront deskbreakfast buffetbeds were comfortablea great staylouis areaclean hotelconferencetimmallinterstatebellevillemicrowavecomfortermoviecouponchain
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21 - 25 of 314 reviews
Reviewed 31 July 2017

Stayed for one night - the location worked for my needs, so I have no regrets, but wish there had been another Starwood property close by. Some pluses, but lots of minuses. Was checked in by a young woman who was totally disinterested in the...More

Thank BettendorfTraveler
Reviewed 20 July 2017

My wife and I booked this by bidding on priceline.com. We got a good deal...not a great deal. At first, we thought that it was a great deal because it was a Four Points by Sheraton. Upon arriving we realized it was just a "good...More

Thank TJ25504
Reviewed 5 June 2017

Stayed for a business meeting. Arrived late due to flight delays to find they did not have my reservations and then was told they register one of the other attendees under my reservation, no problem take his room. First set of keys did not work...More

Thank Jeff D
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded 8 June 2017

Thank you for taking the time to post a review of your stay. Please accept my sincere apology for the multiple issues you experienced. I have spoken with our Front Desk team to ensure this was an isolated incident. We certainly appreciate your patience. I'm...More

Reviewed 9 May 2017

As a regular SPG traveler, I was disappointed by the condition of the property, but encouraged by the friendly and helpful staff. Room #1 had severe water damage around the window and water was pouring in and running over the AC and on to the...More

Thank Tbarnsback
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded 12 May 2017

Thank you for your candid feedback regarding your stay with us. I truly regret the multiple issues you mentioned and we are working hard to correct them. We're so happy to hear you enjoyed the wedding. I know the staff had a great time at...More

Reviewed 7 May 2017 via mobile

On my recent trip to Belleville, I again stayed at this hotel. Staff is friendly, focused on our stay and always helpful. I also enjoyed the morning buffet breakfast and selection before I started my morning. This is a great property and much quieter and...More

Thank Raphael L
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded 8 May 2017

Thank you for the great review and for taking the time to share your feedback! I will happily share your kind words with the team. We hope to see you again soon. Happy travels to you and yours.

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 110 - US$ 195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 110 - US$ 195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (49)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Catherine B
2 March 2017|
AnswerShow all 2 answers
Response from Tim V | Property representative |
Our pool is open until 10pm each evening.
0
Votes
himanshu p
22 February 2016|
AnswerShow all 4 answers
Response from Armywarrior1234 | Reviewed this property |
As far as I know there is no up-charge for a King. Becareful because the King Size have pay options that do cost more IE Flexible, Advance charge etc.. Enjoy your stay.
0
Votes
eduardo g
22 June 2015|
AnswerShow all 4 answers
Response from Nicholas A | Property representative |
You are all correct! 3pm is our official Check-In time at the hotel. During the week however, there are times when you may be able to check in earlier. You'd need to give us a quick call on your arrival day so we can have... More
0
Votes
Room Tips
"Plan on eating here. The Chef Barry was extraordinary for a hotel location!"
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"Ask for a hotel facing the back - It's a wide open Farm Space - Quiet and tranquil"
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"We were on the 4th floor and although we heard some noise it was not disturbing."
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"First floor hallway had a odd mixture of smells. Check room cleanliness and operation before getting settled."
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