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Four Points by Sheraton Fairview Heights

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Traveller (37)
Room & Suite (49)
Dining (2)
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Overview
  • Excellent39%
  • Very good33%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
“front desk”(54 reviews)
“breakfast buffet”(15 reviews)
“small bar”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (310)
There are newer reviews for Four Points by Sheraton Fairview Heights
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Traveller rating
114
104
56
24
11
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Time of year
LanguageEnglish
114
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56
24
11
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All reviewsfront deskbreakfast buffetsmall barlobby areabeds were comfortablea great stayst louisvery nice hotelconferenceinterstatebellevillemicrowavecomfortermoviecouponchain
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111 - 115 of 309 reviews
Reviewed 27 May 2015

I have stayed in this conveniently-located hotel a handful of times now, and have never been disappointed. Each time the room has been clean, the beds have been very comfortable, and the service has been both friendly and responsive to my needs. The breakfast buffet...More

Thank MzMeyer
Response from Erica B, Manager at Four Points by Sheraton Fairview HeightsResponded 2 June 2015

Thank you so much MzMeyer for your review. We love hearing great feedback like this! Can't wait for your next visit!!!

Reviewed 18 May 2015

I'm not a tough customer, but I expect a reasonably clean hotel room when I travel. This Four Points failed. At first glance the hotel seems nice, but the longer your visit the more you realize just how worn it is. My room had water...More

1  Thank indigo100966
Response from Erica B, Manager at Four Points by Sheraton Fairview HeightsResponded 2 June 2015

Thank you so much for your review and letting us know what we can do to make every experience better and better. We will do everything we can to correct these issues and hope you give us a second chance.

Reviewed 6 May 2015

This is my second stay at Four Points for a convention. Each visit I was very pleased. It is very close to the interstate that heads into St. Louis. There is also a lot of shopping and eating areas in the vicinity and neighboring town...More

Thank Jackie S
Response from Erica B, Manager at Four Points by Sheraton Fairview HeightsResponded 8 May 2015

Thank you so much for your review. Glad you enjoyed your stay and can't wait for you to come back for a 3rd time!

Reviewed 27 April 2015

Bought this property through Hotwire for $50.00, was trying to get a hotel in the Collinsville area. This Hotel is not in the Collinsville area but is lumped in with it for some reason, on Priceline they are separate areas. The hotel is just adequate,...More

1  Thank wamartn1
Response from Erica B, Front Office Manager at Four Points by Sheraton Fairview HeightsResponded 8 May 2015

I'm so sorry to hear you didn't sleep well. Our goal is to make people comfortable and we hope you come back and give us another chance.

Reviewed 23 April 2015

Was steered here with my CLC app at midnight looking for a place to stay. At check in the clerk said they did not accept CLC Lodging and I would have to pay rack rate. This was resolved the next morning but a bit of...More

Thank JSD47630
Response from Erica B, Front Office Manager at Four Points by Sheraton Fairview HeightsResponded 8 May 2015

Thanks so much for staying with us, hope to see you again soon

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 110 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 110 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (49)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Catherine B
2 March 2017|
Answer
Response from Tim V | Property representative |
Our pool is open until 10pm each evening.
0
Votes
himanshu p
22 February 2016|
AnswerShow all 4 answers
Response from Armywarrior1234 | Reviewed this property |
As far as I know there is no up-charge for a King. Becareful because the King Size have pay options that do cost more IE Flexible, Advance charge etc.. Enjoy your stay.
0
Votes
eduardo g
22 June 2015|
AnswerShow all 4 answers
Response from Nicholas A | Property representative |
You are all correct! 3pm is our official Check-In time at the hotel. During the week however, there are times when you may be able to check in earlier. You'd need to give us a quick call on your arrival day so we can have... More
0
Votes
Room Tips
"Ask for a hotel facing the back - It's a wide open Farm Space - Quiet and tranquil"
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"We were on the 4th floor and although we heard some noise it was not disturbing."
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"First floor hallway had a odd mixture of smells. Check room cleanliness and operation before getting settled."
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"Microwave and refrigerator on request however standard in suites"
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