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Holiday Inn Chicago North Evanston

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Holiday Inn Chicago North Evanston
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492 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Chicago North Evanston
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Showing 479: English reviews
Bayville, New York
Reviewed 9 February 2015

Front desk staff was very helpful in finding places to eat and in meeting all our needs. I was here with my daughter for a music audition at Northwestern, and stayed on a Sunday night. The hotel was fairly empty and I asked for a room out of the way so she might be able to practice. They were very...

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Helpful?
1Thank Kathyflute
BestWestern1501, Front Office Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for your positive feedback about our Team Members, and your suggestion for our linens. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Best Western University Plaza is currently renovating the interior and exterior of the hotel,...

Cedar Rapids, IA
Reviewed 6 February 2015

Not happy that Best Western makes me do this. This *is* a very good hotel. We like the Evanston location. Staff is friendly. We always request room with 'city view'... on a clear day you can see the street lights forever. Breakfast is good and the room for breakfast is quite nice. But Best Western emailed me TWICE to complete...

Review collected in partnership with Best Western
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1Thank Jimmy_Benson
withheld, United States
Reviewed 26 January 2015

Good and bad about this hotel. Courteous staff-not all "friendly", but all were courteous. Good breakfast compared to peer hotels, fair price per night for location (great price IF hotel was in better shape) quiet rooms (when construction stopped; starts each day at 9 am). Hotel's biggest problem - it's old/outdated. Wind whistled through room's window seals on windy days...

Review collected in partnership with Best Western
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Helpful?
Thank Carol A
BestWestern1501, Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for your comments regarding your stay, as you mentioned, we are under renovation to address many of the items you described. So far the renovations have seen a complete bathroom remodel, guest room upgrade with furniture and drapery on its way! The exterior and complete lobby renovation will be completed this spring which we are very excited about!...

Reviewed 24 January 2015

The fire alarm went off at about 5:30 in the morning, and about 50 people staying in the hotel hurried down the steps to the lobby.No staff in sight. No one knew what to do, so 911 was called and it took about 15 minutes for fire Dept. to get there. Very disturbing. This is an upper level management issue...

Review collected in partnership with Best Western
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Helpful?
Thank E1447VCpetera
BestWestern1501, Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for sharing your feedback about your recent stay at our property. On behalf of our entire team, I would like to apologize for the fire alarm during your stay. Your comfort and satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...

Bloomington, United States
Reviewed 23 January 2015

They are undergoing renovation, which makes some things a little unkempt. The bed was very comfortable and the room was fine. However, it had no fridge, so I asked for one. They delivered one quickly. They also told me that after renovations are completed, all rooms will have a fridge. So when I left and discovered that they charged me...

Review collected in partnership with Best Western
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Helpful?
Thank Russell L
BestWestern1501, Front Office Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I apologize I had not...

Iowa
Reviewed 19 January 2015 via mobile

The staff there were very nice and helpful. The hotel has a good position in the city and has a good view from windows in the room. The breakfast there had many to choose from and tasted good too. It has a stable free wifi and paid parking lots. It's a good place.

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Helpful?
1Thank Rebecca Y
BestWestern1501, Front Office Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Your comments about the Hotel Team Members and quality of breakfast are very appreciated! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior...

Hong Kong
Reviewed 15 January 2015

Stayed here before dorms opened at Northwestern. Location was not bad with easy access to the main retail area of Evanston and also not too faraway from CTA stations (Davis and Dempster). Front desk was understaffed but they were helpful. Room was large and comfortable but was very no-frills at the same time too. Understandable since this was a tad...

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Helpful?
1Thank BA32
BestWestern1501, Front Office Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Your feedback regarding the Front Desk staffing levels you experienced, and the breakfast quality are appreciated. By telling us what you liked about your stay and how we can improve, you are helping us deliver...

Reviewed 4 January 2015 via mobile

Hotel was a lot better than expected. Carpeting in the hallways might be outdated and dry walls on hallways (assuming they were renovating) but the room was absolutely spotless. Staff were very helpfyl, Parking was $14 a night which was a little cheaper that area hotels. I would stay in this hotel again.

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Helpful?
1Thank Eyob M
BestWestern1501, Front Office Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Your comments about the Hotel Team Members and guest room are very appreciated.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for...

Reviewed 30 December 2014

nice older hotel being renovated, will probably become nicer soon. Bedding clean and comfortable, staff very helpful and friendly, breakfast first rate. Some glitches with plumbing, but they'll work that out. Overall, a good value in convenient location. Wish they'd enclose the swimming pool in their renovation.

Review collected in partnership with Best Western
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Helpful?
1Thank S7136OXjohnm
BestWestern1501, Front Office Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for sharing your feedback regarding your recent stay at our property. Your business is very important to us, and your comments regarding the Hotel Team, service and breakfast are very appreciated. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests...

Chicago
Reviewed 27 December 2014

The hotel is in the process of renovating, so the new rooms and common areas are very clean and fresh. The rooms are basic, but the prices are excellent, and if you need to be in downtown Evanston or Northwestern, the location is great.

Review collected in partnership with Best Western
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1Thank SEH7
BestWestern1501, Front Office Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for sharing your experience from your recent stay at our property. Your business is very important to us and we value your feedback. I am glad you had a great stay and found our location to be convenient in Evanston and easy access to the city. By telling us what you liked about your stay and how we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The newest addition to Evanston is the Holiday Inn Chicago North-Evanston, Illinois! Our hotel occupies a prime spot along Chicago's North Shore, just four blocks away from Lake Michigan and Northwestern University and close to downtown Chicago sightseeing, tours, museums, restaurants and shopping. This state-of-the-art Hotel features special in room amenities such as Free High Speed Internet Access, Microwave and Refrigerator, 37" Flat Panel LCD TV and Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our Outdoor Swimming Pool (seasonal), Business Center, Wireless Internet Access in all public areas and Fitness Center. Points of Interests:Companies: Rotary International, Leapfrog Online, ZS Associates Hospitals: Evanston Hospital Universities: Northwestern University (NU), Kellogg School of Management Local Attractions: Northwestern University, Baha'i House of Worship, Navy Pier, Wrigley Field, Shedd Aquarium, Art Institute of Chicago, Willis Tower. The newest addition to Evanston is the Holiday Inn Chicago North-Evanston, Illinois! Stay Smart at the Holiday Inn Chicago North-Evanston! ... more   less 

Additional Information about Holiday Inn Chicago North Evanston

Address: 1501 Sherman Ave, Evanston, IL 60201-4416 (Formerly University Plaza Hotel)
Region: United States > Illinois > Evanston
Price Range: ₹ 6,540 - ₹ 16,480 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago North Evanston 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Best Western University Plaza Hotel Evanston
Best Western Hotel Evanston
Evanston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago North Evanston staff and other travellers.
5 questions
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Chicago, Illinois
Evanston, Illinois
over a year ago
Cincinnati, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Chicago North Evanston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to ask for a room away from the rail (high speed) tracks.”
 of 5 bubbles Philly022, 8 Mar 2017 | Read review
“southeast side rooms likely quieter”
 of 5 bubbles n0rm216, 26 Feb 2017 | Read review
“Trains go by 24/7 which did not bother us but if it bothers you, ask for a higher floor.”
 of 5 bubbles Fredturtle42, 4 Jan 2017 | Read review
“Rooms with view on the rail track should be avoided”
 of 5 bubbles ala506, 20 Dec 2016 | Read review
“rooms facing north or east for better views”
 of 5 bubbles aptao55, 1 Nov 2016 | Read review
5 of 5