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Holiday Inn Chicago North Evanston

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488 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Chicago North Evanston
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Showing 475: English reviews
Farmington, Michigan, United States
Reviewed 5 October 2016 via mobile

I can't remember the last time I had a good experience at a Holiday Inn. HI Express is much better. Not enough help at desk. Long wait to register or get any service, e. g. Laundry because they do not deliver to the room. You have to go and wait to collect it. Parking is valet only at $18 per...

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Helpful?
Thank Ralph R
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear Ralph R, I sincerely apologize for for not meeting your lodging expectations. I would like to thank you for you candid review. I can assure you that I will review these items with staff and use this as an opportunity to improve and that will benefit all of our guests. I hope that you would grant us an opportunity...

Portland, Oregon
Reviewed 27 September 2016

We have stayed here many times over the past 10 years. It has now changed hands. It is much improved. The rooms are clean, TV works, towels are changed daily, and the housekeeping staff are very polite and kind. The location is perfect to attend Northwestern events or to catch the "L" for downtown. There are good restaurants very close...

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Helpful?
2Thank Becky089
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear Becky089, Thank you for you loyalty! We are delighted to hear your compliments about our newly renovated hotel, great staff and clean rooms. Your recommendation means the world to us. Thank you for taking the time to share your thoughts. We look forward to hosting your next stay with us.

Reviewed 26 September 2016 via mobile

Hotel recently refurbished totally without service. Impossibile to have breakfast in the morning, you may seat for an hour without anybody taking care of you. On sunday buffet only from 8 am, no bars open in Evanston. In case you want to starve abandoned to yourselves it is the right place.

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Helpful?
2Thank FRANCESCA N
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear Francesca N, I would like to apologize for any shortcomings you may have experienced at breakfast. A busy weekend in addition to large groups can be challenging and we are sorry for any deficiency in service. Thank you for sharing your experience with us, as we will share it with our team members and use it to improve our...

Milwaukee
Reviewed 21 September 2016 via mobile

There was a great view of the skyline and the front desk Billy, was really helpful. I can see Lake Michigan and Wrigley Field. A very economical choice if you're driving in Chicago and need to be downtown in the morning.

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Helpful?
2Thank jrmigs
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for taking the time to share your thoughts regarding your recent stay with us. We are glad you enjoyed the beautiful views our hotel has to offer. We look forward to your hosting your next visit!

New York City, New York
Reviewed 19 September 2016

Friendly staff. Clean lobby. But for the money? Since when does a suburban holiday inn charge 200 a night? Price gouging on a home game... And they don't comp parking or bfast. I won't make this mistake again.

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Helpful?
2Thank Jim M
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear Jim M, Thank you complementing our staff and newly renovated full service Holiday Inn. We are disappointed to learn that you did not perceive value during your stay. We offer a cooked to order breakfast from a Chef inspired menu at very reasonable cost. In addition, our valet parking is a convenient, safe and secure parking alternative to street...

Kalamazoo, Michigan
Reviewed 19 September 2016 via mobile

The Hotel was perfect location for my son and I. My son did a baseball camp for the week. It was a mile away! I hated the parking! Its Valet only! I was in and out to much for that and had to wait a few times. They did great as far as that goes I'm just in patient! The...

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Helpful?
2Thank Jennifer3124
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear Jennifer3124, Thank you for taking the time to share your experience. I apologize for the issues that you encountered during your stay. We have since had our engineering department correct the matter and we are pleased to hear that Ross was able to provide you with a resolution that was agreeable to you. We will share this with our...

Reviewed 18 September 2016

My kids say I'm overly fussy about hotels, and I freely admit to that. This hotel is one of the best I've ever experienced. It was perfectly clean and beautiful. The bath is just so nice, with a great shower. See the photos! It has been completely renovated, and the decor is stunning. It is far better than more expensive...

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Helpful?
2Thank CindyGSF
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear CindyGSF, We are delighted to hear that we exceeded your expectations! We have an avid staff that is truly passionate about guest service. It is with tremendous pleasure to hear that you enjoyed our newly renovated full service Holiday Inn. On you next visit please do stop by our in house restaurant the "University Plaza Cafe" and we will...

san francisco bay area
Reviewed 11 September 2016

Holiday Inn is no longer the Holiday Inn I stayed 20 years ago! This one in Evanston is really clean, quiet and modern. Staff in the front office are very friendly. Though we didn't let housekeeping clean our room for 3 days, we have observed something we didn't really feel comfortable with: some of the cleaning ladies closed the guest's...

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Helpful?
2Thank sandyspicy
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear Sandyspicy, Thank you for complementing our new look! You are right! Holiday Inn is reshaping guest perception and is enjoying a resurgence in the hospitality landscape. We value your observation and wanted to reassure you that it is an industry standard for the safety of guests and room attendants alike, to work in a secured environment. We appreciate your...

Chicago, Illinois
Reviewed 7 September 2016

Fresh new design that has that fancy touch to it. The room had everything i wanted and needed. Up to date decor with a nice mellow look. Very welcoming as soon as you enter the room. Everyone was friendly and and the service was fantastic. The pool heated pool on the upper deck was a bonus since my son loves...

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Helpful?
3Thank Michael B
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear Michael B, We are happy to hear you had a great experience while staying at our hotel. It is a great tribute to our ownership's passion for hospitality and guest service. We look forward to welcoming you again in the near future. Thank you for taking the time to post your feedback.

Chicago, Illinois
Reviewed 5 September 2016 via mobile

This hotel has potential to be great. I am local to this property and booked a night through priceline so I could use their swimming facilities. The pool was too cold to swim in. Although it was minimally at a regulation temperature, I think calling it a heated swimming pool was a stretch. There is no hot tube, what once...

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Helpful?
3Thank Rayteal83
IHGService, Guest Relations Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear Rayteal83, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our staff friendly, rooms were clean and beds comfortable. On the other hand, I am sorry for the shortfalls you have encountered with regards to our swimming facility. Your review is vital...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The newest addition to Evanston is the Holiday Inn Chicago North-Evanston, Illinois! Our hotel occupies a prime spot along Chicago's North Shore, just four blocks away from Lake Michigan and Northwestern University and close to downtown Chicago sightseeing, tours, museums, restaurants and shopping. This state-of-the-art Hotel features special in room amenities such as Free High Speed Internet Access, Microwave and Refrigerator, 37" Flat Panel LCD TV and Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our Outdoor Swimming Pool (seasonal), Business Center, Wireless Internet Access in all public areas and Fitness Center. Points of Interests:Companies: Rotary International, Leapfrog Online, ZS Associates Hospitals: Evanston Hospital Universities: Northwestern University (NU), Kellogg School of Management Local Attractions: Northwestern University, Baha'i House of Worship, Navy Pier, Wrigley Field, Shedd Aquarium, Art Institute of Chicago, Willis Tower. The newest addition to Evanston is the Holiday Inn Chicago North-Evanston, Illinois! Stay Smart at the Holiday Inn Chicago North-Evanston! ... more   less 

Additional Information about Holiday Inn Chicago North Evanston

Address: 1501 Sherman Avenue, Evanston, IL 60201 (Formerly University Plaza Hotel)
Region: United States > Illinois > Evanston
Price Range: ₹ 5,770 - ₹ 16,707 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago North Evanston 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Best Western University Plaza Hotel Evanston
Best Western Hotel Evanston
Evanston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago North Evanston staff and other travellers.
5 questions
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Chicago, Illinois
Evanston, Illinois
over a year ago
Cincinnati, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Chicago North Evanston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Trains go by 24/7 which did not bother us but if it bothers you, ask for a higher floor.”
 of 5 bubbles Fredturtle42, 4 Jan 2017 | Read review
“Rooms with view on the rail track should be avoided”
 of 5 bubbles ala506, 20 Dec 2016 | Read review
“rooms facing north or east for better views”
 of 5 bubbles aptao55, 1 Nov 2016 | Read review
“Ask for room 1111 which had a great southern view”
  • Southern view of Chicago skyline
 of 5 bubbles capsteve, 1 Nov 2016 | Read review
“Make sure the room should be clean and check your bed sheets.”
  • Beautiful city of Evanston.
 of 5 bubbles 146azim, 27 Oct 2016 | Read review
5 of 5