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Hilton Garden Inn Chicago North Shore/Evanston

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Hilton Garden Inn Chicago North Shore\/Evanston
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641 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago North Shore/Evanston
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Showing 629: English reviews
Palm Desert, California
Reviewed 7 June 2016

You will not find a more friendly and helpful staff. If your travels take you to Evanston or any city near and you want a reasonable, yet community friendly environment to stay in, the HGI of Evanston on Maple is IT !! I also have to say, most comfortable bed I've had in 6 months, including mine at home. Ask...

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Helpful?
Thank Jack A
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Jack and thank you so much for taking the time to write such a great review! Our amazing staff strives to deliver a high quality of service to each and every guest on a daily basis and I"m so glad that you experienced this service first hand during your recent stay with us. Thank you for choosing the Hilton...

Reviewed 7 June 2016

I stayed at this hotel for a family celebration being held at a nearby restaurant and it was a perfect location. Everyone was pleasant and they were sure to ask if I needed anything and asked how my stay was AND waited for my answer. Sometimes they ask and you can tell they didn't wait for or care about your...

Review collected in partnership with Hilton Garden Inn
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Thank V9603IZlauriem
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you so much for the review! We're so glad that you enjoyed your stay with us and experienced our exceptional service and hospitality. We look forward to having you back with us in the future. Thank you again! Adrian Brewington General Manager

Miami, Florida
Reviewed 5 June 2016 via mobile

We stayed at the Hilton Garden Inn for two nights for a family event at a group rate. It served its purpose, and it is conveniently situated near where we needed to be, as well as to Northwestern U. and shops. Rooms are ordinary and somewhat dated. Wifi in the rooms is practically useless. One of the ironies of the...

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Helpful?
Thank Profco
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Profco, Thank you very much for your feedback. We plan on discussing all of your comments at this week's staff meeting. I apologize that you found our hotel to be "mediocre" as we try hard to make sure all of our guests have a wonder and memorable experience when staying here. We will learn from your comments as they will...

Scottsdale, Arizona
Reviewed 5 June 2016

Rooms were clean. Beds were comfortable. Overall a very good experience. Homemade omelets were excellent. Having a refer and microwave in the room is very convenient. Pillows were a bit uncomfortable but still were adequate

Review collected in partnership with Hilton Garden Inn
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Thank Thomas B
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Thank you for choosing the Hilton Garden Inn Chicago North Shore/Evanston as your place to stay while you were in town. We hope that the next time that you are in our area, that you will chose us again. If/when you do come back, reach out to me prior to your arrival and we will see if we can get...

Atlanta, Georgia
Reviewed 4 June 2016 via mobile

My sister and I stayed overnight when attending my niece's graduation. The hotel is pretty standard. It is clean, the room room was spacious and the staff was friendly. The hotel is within walking distance of many restaurants and stores. It is also a short walk from the Metra train station from Chicago.

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Helpful?
Thank bbarnes822
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

bbarnes822, Thank you for choosing the Hilton Garden Inn Chicago North Shore/Evanston while you were attending your niece's graduation. We are glad that you were able to take advantage of our hotel's location as we are conveniently located to basically everything you may need. If you come back to Evanston again in the future, we hope that you will choose...

N. Ft. Myers, Fl
Reviewed 3 June 2016

Hotel was fine, good location 2 blocks from the Metro. Fun walking out Sat. morning and being in the midst of the Farmer's Market! Beds were comfy and the staff was friendly. Very close to lots of restaurants and stores. When they have functions there, it is difficult to use the pool area.

Review collected in partnership with Hilton Garden Inn
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Thank Hoya87
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hoya87, Thank you for choosing the Hilton Garden Inn Chicago North Shore/Evanston! The Farmer's Market is put on by the City of Evanston and it is an added bonus for our guests every Saturday morning throughout the summer. We are glad that you enjoyed our hotel and we hope that when your travels bring you back to our area, that...

Fayetteville, North Carolina
Reviewed 2 June 2016

Took my daughter on a college hunting trip to Northwestern University. The hotel is in easy walking distance to the school. There are ample restaurants and shopping in walking distance as well. The hotel staff was very friendly and helpful. I especially liked being able to check in online and choose my room (although I kept the one they had...

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Thank Kvcb
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Kvcb, Thank you for your wonderful comments and we are so glad that you chose the Hilton Garden Inn Chicago North Shore/Evanston as your place to stay while your daughter was visiting schools. I am from a small town in the south myself and I can assure your that if your daughter is selected to come to Northwestern, that she...

Hillsboro, Oregon
Reviewed 1 June 2016

We visited Northwestern Univ. on a college visit. Arrived via the redeye to O'Hare and arrived at the hotel around 10AM. We hoped to change clothes in the public restrooms and then head downtown for lunch and museums. The front desk checked on our rooms and we were pleasantly surprised to get early access around 10:30. It made things much...

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Helpful?
Thank Tim T
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Tim T, Thank you very much for choosing the Hilton Garden Inn Chicago North Shore/Evanston as your choice for your lodging needs. I am glad to hear that our staff was able to accommodate your needs for both an early check-in and a late check out. As you mentioned, our hotel is very convenient to several restaurants, shops, the trains,...

Ohio City, Ohio
Reviewed 30 May 2016

Staff is great but rooms are out dated, no exhaust in bathroom and dirty showers, $13 for breakfast, stained towels, walls are PAPER thin and they mixed us up with people who had checked out and told us all of are things were missing while we were away and turns out they had mixed us up with someone else and...

Review collected in partnership with Hilton Garden Inn
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Thank Nicole N
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Nicole and thank you taking the time to review our hotel. I offer my sincerest apologies for your less than pleasurable experience with us. Our team strives to provide a high quality of service to each and every one of our guests and it is extremely unfortunate that we fell short of this goal during your time with us....

San Diego, United States
Reviewed 29 May 2016

Stayed at this Hotel 5 times . Surroundings are great and away of the tourist restaurants ( that are a rip-off) in downtown Chicago . Ease to get on CTA or Metra train to city . Parking somewhat expensive

Review collected in partnership with Hilton Garden Inn
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Thank Crespo Sales M... C
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Thank you for staying at our hotel and we are glad that you enjoyed it. Our parking is actually $13 a day (unlimited ins and outs) which is the lowest price for hotel parking in Evanston. Thank you for your loyalty and we hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the Hilton Garden Inn Chicago North Shore/Evanston hotel - a welcoming Chicago North Shore hotel. Adjacent to Northwestern University and minutes from multiple large corporations, our comfortable Evanston hotel is the perfect choice for students, families and business travelers alike. ... more   less 

Additional Information about Hilton Garden Inn Chicago North Shore/Evanston

Address: 1818 Maple Ave., Evanston, IL 60201-3136
Region: United States > Illinois > Evanston
Price Range: ₹ 8,794 - ₹ 20,258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago North Shore/Evanston 3*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Orbitz and Travelocity so you can book your Hilton Garden Inn Chicago North Shore/Evanston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Evanston Hotel Evanston
Evanston Hilton Garden Inn
Hilton Evanston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago North Shore/Evanston staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Chicago North Shore/Evanston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best in class in this area”
 of 5 bubbles bharathramv2016, 1 Mar 2017 | Read review
“At the heart of downtown Evanston”
 of 5 bubbles 791nickk, 22 Feb 2017 | Read review
“The junior suites are very bright and away from the hall traffic.”
 of 5 bubbles ArtJV, 29 Dec 2016 | Read review
“Make sure to ask for a room close to the elevator. Elevators are extremely slow and only two so a low floor is preferable as well.”
 of 5 bubbles 710joea, 26 Nov 2016 | Read review
“We were on the third floor real quite”
 of 5 bubbles DelO836, 26 Nov 2016 | Read review
5 of 5