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Extended Stay America - Chicago - Elmhurst - O'Hare

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100 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago - Elmhurst - O'Hare
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Showing 96: English reviews
Woodstock, Canada
Reviewed 7 April 2014 via mobile

We booked this hotel last-minute through Hotwire for $42 and $40 respectively (a Friday and Saturday night). We were not expecting very much for that price. We were very pleasantly surprised by a modern, clean building, super-friendly staff, and a very clean, comfortable room with full-size fridge, microwave, and stovetop. A front-desk clerk called our room a few minutes after...

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Helpful?
Thank Carin R
Manager_11525, Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Carin - Thank you for taking the time to write a review of your stay. I am happy to hear that you enjoyed our friendly staff and clean rooms with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!

Bellwood, Illinois
Reviewed 6 April 2014 via mobile

I have stayed at numerous locations, however this hotel needs to have upgrades done. Old toilet seats, faucets are in need of replacement. The front desk staff was nice, but this isn't a location I would visit again, but it may be ok for others.

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Thank Unknown U
Manager_11525, Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to hear that you enjoyed our friendly staff. Still, I’m disheartened to learn that our overall accommodations did not meet your expectations. Please know, I will meet with our entire staff to review our maintenance policies so that your experience is not repeated....

Columbus, Ohio
Reviewed 18 March 2014

During my stay, I found some issues with cleanliness that didn't appease me, or I would have rated this 5 stars. Most of the dishes in the cupboards were still dirty, and the amount of soap in the room is just enough for a cup or so. However, the pros outweighed the cons and I would definitely stay here again....

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Helpful?
Thank Sarah P
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Sarah – I want to thank you for taking the time to post a review of your stay. I am so pleased to know that our location and staff met your needs during your visit. I will be sure to share your kind remarks with our team. Still, I apologize that the cleanliness of your dishes did not meet your...

Indianapolis, Indiana
Reviewed 3 March 2014 via mobile

It is never easy working away from home. This Extended Stay is one of the best for making people feel at home. From the housekeeping crew, to the desk personal, to the manager they all made us feel right at home. Grab and go breakfast good. Rooms clean. Corridors clean. Everything in working order. Love this place.

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Thank telephonegirlboyandog
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

The team and I appreciate you taking the time to write such a great review of our hotel. I’m glad that we provided you with a clean, comfortable stay. It’s great to hear that you enjoyed our grab-and-go breakfast and our clean hotel. We look forward to having you visit with us again in the future.

Chicago, Illinois
Reviewed 24 February 2014

I have stayed at several hotels around the country, but I must give Big Kudos to Jessica and her friendly staff for making my stay pleasant and comfortable. They accommodated my request, and made me feel at home this was my second stay with them and I'm all ready looking forward to coming back! Larry

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Thank Larry Y
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Larry – Thank you so much for posting a review of our hotel. I’m so pleased to hear that you found our staff to be friendly during your visit with us. I’m glad that we were able to provide you with a pleasant, comfortable stay. I will be sure to pass your kind remarks on to our team. We would...

Dallas, Texas
Reviewed 15 January 2014

WOW! This place is amazing! I have stayed here on numerous occasions, and have been amazed every time! The staff here outranks and outperforms any of the "high-end" hotels you will ever go to. People are super friendly, helpful, and responsive to all your needs. The prices make this place very affordable and truly a delight to stay. There is...

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Thank Philip E
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Philip - The staff and I read your review, and would like to thank you for writing such fantastic things about our hotel and staff. I truly appreciate your comments regarding our service and the way we made you feel so welcome during your stay. The staff and I would like to thank you again for posting your review. We...

Reviewed 1 November 2013

The staff are amazing and the place is amazing.I have never stayed at a place like this before and I love it. I have told everyone I know about this place. Thank you so much for great service and amazing care thank u again

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1Thank mikeyboo
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I am glad to read that you were pleased with Extended Stay Elmhurst and our staff. We strive to provide a great stay fr all of our guest and I am pleased to hear that we met that goal with you....

Albuquerque, New Mexico
Reviewed 11 July 2013

My husband, myself and our family cat recently stayed at the ESA in Elmhurst for 9 days. Since our trip exceeded a week, the daily rate was very attractive -$65.99. This was our first stay in an Extended Stay, but it won't be our last! This property was very clean and modern as it was recently renovated. We had a...

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Thank Kathy W
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Kathy - I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the hotel. It was wonderful to hear that our rooms equipped with kitchens worked out so well for you and your family. We are so happy to provide our quiet and comfortable rooms and the staff...

Reviewed 23 June 2013

Helpful staff. Very gracious and went up and beyond their duty to make my stay a very pleasant time. I would recommend this hotel to anyone that wants great service. I'll stay here again on my return trip.

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Thank TheHarbinger
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Thank you for your very kind review of our property. I'm thrilled that the staff was so gracious and your stay was so enjoyable. We look forward to seeing you in the future, should your travels bring you back to our area.

Sonoran Desert
Reviewed 21 June 2013

Let me start off with the fact that this was the first ESA room that I didn't feel compelled to clean before unpacking my bags! Nicely updated, comfy, & yes, really clean. Betty at check-in was great. She allowed me to view 3 different rooms to pick one that suited me best. Altho I have stayed at ESA before, she...

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Thank EverleighYours

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Elmhurst - O'Hare

Address: 550 W Grand Ave, Elmhurst, IL 60126-1031
Region: United States > Illinois > DuPage County > Elmhurst
Price Range: ₹ 4,759 - ₹ 6,649 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Elmhurst - O'Hare 2.5*
Number of rooms: 117
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Also Known As:
Extended Stay America Elmhurst
Extended Stay Elmhurst
Elmhurst Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Elmhurst - O'Hare staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago - Elmhurst - O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you state in reservations the amenities you want before checking in”
 of 5 bubbles quincim2016, 8 Dec 2016 | Read review
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 of 5 bubbles 86madhumita, 21 Jul 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles CentralLTraveler, 27 May 2016 | Read review
“Higher floor has a nice view!”
 of 5 bubbles 423shawnae, 13 Feb 2016 | Read review
“We enjoyed our stay”
 of 5 bubbles patrickkO3861LY, 27 Jan 2016 | Read review
5 of 5