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Extended Stay America - Chicago - Elmhurst - O'Hare

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100 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago - Elmhurst - O'Hare
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Showing 96: English reviews
Reviewed 7 April 2016 via mobile

Ladies at the front desk were wonderful they helped us with what we needed and acomadaded us only complaint i have was one bed had hair on the sheets and was like if it wasent made right i requested a new sheet and got a new one right away overall i would return.

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Helpful?
Thank Juan R
Reviewed 13 February 2016

The front desk staff was very kind and generous. I appreciated the welcome and presentation of the hotel. First impression always sets the standard! The room was clean and exceeded my expectations. Very modern and comfortable! I will surely be back again!

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Thank Shawna E
Chicago, Illinois
Reviewed 12 February 2016 via mobile

The front desk was very professional and efficient. The room temperature was just right. The bathroom was very clean. The appliances worked. Bed was made. The coffee in the morning was better than I expected. I recommend the Extended Stay!

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Thank TNK61492
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Elmhurst, Illinois
Reviewed 3 February 2016

Truly lives up to the name! Stayed on many occasions and always had an excellent stay. If I needed late night arrival, I would simply call and the night clerk would be waiting and always have a room for me.

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Thank Dona M
Pittsburgh, Pennsylvania
Reviewed 27 January 2016

Really clean and all of the staff were extremely nice. They answered all our questions and even went out of their ways to tell us the places we should go see and when bc of how tough traffic can be at certain times of the day.

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Thank Patrick K
Indianapolis, Indiana
Reviewed 26 October 2015

Clean, updated room in a quiet, safe area. Hotel is pet friendly with plenty of free parking. Friendly staff. Convenient location. Great value.Th wifi is janky. Smoking rooms avail. Bed was a little too firm..

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Thank Kimberly V
Reviewed 26 October 2015 via mobile

I always like extended stays for the home away from home feel. There was the typical kitchen and we received all the kitchen equipment that we needed at the front desk (plates, pots, pans, etc). The room was clean. Typical weekly maid service and since we weren't there for a week we made our own beds and exchanged towels, asked...

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Thank Jacqueline L
Flint, mi
Reviewed 25 October 2015

Close-by there is nothing to do. Drive five to ten minutes away and there are many shopping and dining opportunities. The service at this location is slightly better than most Extended Stay America locations. The "goody bag" with the cookies, popcorn and water bottle is a nice gesture. The room, bed and amenities are all average. My GPS got a...

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Thank flintjarvis
Indiana
Reviewed 9 September 2015

I had recently stayed at an Extended Stay America (Elmhurst, IL) I was very unhappy with my stay here. I had first arrived from the airport and there was no one at the front desk, once the guy checked me in I proceeded to my room. The bathroom was dirty under the sink. The shower had black hair all over...

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Helpful?
Thank bjames427
Karina541, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Thank you for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am concerned about the housekeeping service issues you mentioned and I apologize that our housekeeping services did not meet your expectations. A dirty bathroom, stained towels and a room...

Wisconsin
Reviewed 26 August 2015

Even though it is designed for extended stay I was there only one night. Got an amazingly low rate from an resale site for day of stay. The hotel is easy to find just off a major tollway and near O'Hare Airport. I got the impression that they were very understaffed and mostly managed by several young people. That being...

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Thank Cheesehead88

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Elmhurst - O'Hare

Address: 550 W Grand Ave, Elmhurst, IL 60126-1031
Region: United States > Illinois > DuPage County > Elmhurst
Price Range: ₹ 4,732 - ₹ 6,936 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Elmhurst - O'Hare 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Extended Stay America Elmhurst
Extended Stay Elmhurst
Elmhurst Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Elmhurst - O'Hare staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago - Elmhurst - O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you state in reservations the amenities you want before checking in”
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86madhumita, 21 Jul 2016 | Read review
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CentralLTraveler, 27 May 2016 | Read review
“Higher floor has a nice view!”
423shawnae, 13 Feb 2016 | Read review
“We enjoyed our stay”
patrickkO3861LY, 27 Jan 2016 | Read review
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