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Sheraton Suites Chicago Elk Grove

Booking.comUS$ 110*
View Deal
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 162*
US$ 110*
US$ 162*
US$ 110*
US$ 162*
US$ 110*
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Sheraton Suites Chicago Elk Grove
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113 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Chicago Elk Grove
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Showing 105: English reviews
Winchester, United Kingdom
Reviewed 15 April 2017

Good location, easy to fine. Lots of parking (free) unlike hotels closer to O'Hare. Good sized rooms, well maintained and comfortable. The staff are really helpful making your stay relaxing. The newly renovated lobby area provides a bar and reasonable bar snacks. Breakfast just OK though many choices outside. It's not a fancy hotel but provides good value. 15 minutes...

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Helpful?
Thank SoloTony2015
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear SoloTony2015, Thank you for your review. Our proximity to Chicago O'Hare International Airport and other local area attractions makes us centrally located and convenient for our guests. With the completion of a major renovation, we are also working on new menus for breakfast, lunch and dinner. Thank you for your review and and we look forward to having you...

Lakeville, Minnesota
Reviewed 2 April 2017

Lovely room, no problems. Nice staff and good restaurant. Not in middle of downtown. Now I need another 115 characters.... nice weather, nice geese, clean windows, receptionist with beautiful hairdo...

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Helpful?
Thank Richard W
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Richard W, Thank you for taking time to write us review. We are glad you had a problem free stay and recognized our friendly staff and good restaurant. We are indeed not in the middle of downtown, but we are in close proximity to local attractions such as Woodfield Mall and Chicago O'Hare International Airport. Again, thank you for...

Reviewed 29 March 2017 via mobile

We enjoy staying at this place. Its our go to place when we visit Chicago. New renovations are nice in lobby area. Hotel is nothing fancy but it is clean and rooms are perfect for our family of 5. Sad they took out the hot tub and outdoor pool but my kids still like the indoor pool. We are spg...

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Helpful?
Thank erfcrew
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear erfcrew, Thank you for your continued loyalty to our hotel and to the brand! I am glad that you like our newly renovated lobby. We have also just wrapped up our guest room renovation as well. Our team works hard a does a great job at keeping the hotel clean and providing great service. Again, thank you for your...

chicago
Reviewed 21 March 2017

If you are in the Ohare area of Chicago on business, this is a GREAT value. Every room is a two room suite...plenty of space. Property is in the process of being renovated. It's close to the airport (shuttles available) and Schaumburg. Lots of shopping nearby. I've stayed here hundreds of times. For business it's a great base of operations....

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Helpful?
Thank deanc706
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear deanc706, Thank you for the review and for your continued loyalty! I always look forward to seeing you and always hope to have more time to sit and have coffee. I think you do a better job and summarizing the hotel than I can. With the renovation of the restaurant completed, we are working on implementing new menus that...

Suwanee, Georgia, United States
Reviewed 21 March 2017

Always welcoming staff! Had become friends with most of them in this place pretty soon. I am not social that much even though I travel a lot. But here, I felt they made you feel nice. The hotel had some inconveniences last couple of months due to much needed renovations but it is worth it. The rooms and the facility...

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Helpful?
Thank Mike N
A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
Reviewed 15 March 2017 via mobile

If you're staying here, it's gotta be for business (really, don't stay in an Elk Ridge business park for leisure), and I think this property will be what you expect, in a (generally) good way. There was ample work space and a separate bedroom area. Staff was exceedingly friendly. Linens were fine and it was clean with only minor quibbles....

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Helpful?
Thank A TripAdvisor Member
Management response:

Thank you for your feedback. I am glad to hear that our teams have gone out of their way to ensure a pleasant stay for you. I apologize that you did not have as great of an experience in our restaurant. I have shared your comments with our Food and Beverage team so they may use it as a coaching...

Stevens Point, Wisconsin
Reviewed 21 February 2017

I've stayed here for the park and fly deal for O'Hare. All in all it's a pretty good deal. I have had issues with the shuttle drivers and desk clerks not being responsive, but I guess you just have to 'know' how to deal with their when and where limitations. My last trip back, the desk and shuttle drivers were...

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Helpful?
Thank gleavit997
Management response:

Welcome Gleavit997, Thank you for choosing to stay with us here at Sheraton Chicago Elk Grove and for your loyalty of continuously staying with us. I apologize to hear that you had some difficulty being picked up from the airport. Per O’Hare’s guidelines to ease traffic flow all hotel curtsy vans must pick up guest at the transportation center at...

Summerville, South Carolina
Reviewed 21 February 2017

We booked a club level room the room itself was nice and clean as was the hotel. The club was nice and the food was good. It was unseasonably warm in Chicago and we needed air to cool the room off. The staff brought us a box fan to put in the window that faced the highway. 3 nights paying...

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Helpful?
Thank kimberlyt257
Management response:

Thank you for reaching out to us Kimberlyt527. Thank you for choosing to stay with us here at Sheraton Chicago Elk Grove. I apologize that you did not have the most pleasant stay with us. I invite you to reach out to me directly, ahollingsworth@sheratonchicagoelkgrove.com so that we have a more detailed conversation regarding your stay. I look forward to...

United States
Reviewed 13 February 2017

Two rooms – generally clean, one bit cleaner than the other (dropped a contact lens on floor, so had a good long look at the carpet – wouldn’t have noticed when standing, but some miscellaneous debris around). Nice to have fridge and microwave, spacious suite with glass pane doors between rooms, sliding pocket door and hinged door both to bathroom....

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Helpful?
Thank VacaBird
Management response:

Good afternoon VacaBird, Thank you for choosing to stay with us here at Sheraton Chicago Elk Grove. I am glad to hear that You enjoyed the layout of our guest rooms. I do hope that you were able to find your missing contact lens. Thank you for sharing your experience at the airport with us I will be following up...

Reviewed 18 December 2016 via mobile

My fiancé and I stayed here during our time in Chicago. It was late when we arrived, but nevertheless, a free shuttle was still available to and from the airport. The rooms at this hotel are quite spacious and extremely clean. Chicago-themed art adorned the walls (I loved this as so many hotels don't feature local art of the city...

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Helpful?
Thank Linsey H

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Chicago Elk Grove hotel has over 4600 sq ft of meeting and event space and is close to Chicago O'Hare International Airport, Woodfield Mall, Arlington Racetrack, and Allstate Arena. The Hotel provides complimentary shuttle service to and from Chicago O'Hare International Airport beginning with the first departure from the hotel at 5:00 AM and the last departure from Chicago O'Hare International Airport at 11:00 PM. The complimentary airport shuttle service runs every half hour. ... more   less 

Additional Information about Sheraton Suites Chicago Elk Grove

Address: 121 NW Point Blvd, Elk Grove Village, IL 60007-1019
Region: United States > Illinois > Elk Grove Village
Price Range: ₹ 6,982 - ₹ 10,860 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Chicago Elk Grove 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Elk Grove Village
Sheraton Chicago
Elk Grove Village Sheraton
Sheraton Suite Elk Grove
Hotel Style:
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Chicago Elk Grove staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Suites Chicago Elk Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room that shows the pond view”
fattumsb, 15 May 2017 | Read review
“Make sure your A/C is working.”
jlgiesey, 10 May 2017 | Read review
“Probably better away from the elevators”
SoloTony2015, 15 Apr 2017 | Read review
“311 was great”
I9173TYrichardw, 2 Apr 2017 | Read review
“Avoid rooms 708 and 709 - smoke problems.”
deanc706, 21 Mar 2017 | Read review
5 of 5
Booking.com
US$ 110* /night
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Expedia.comUS$ 110
CancelonUS$ 162
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Prices are for 1 room, 2 adults
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