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Country Inn & Suites by Carlson, Elk Grove Village

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Country Inn & Suites by Carlson, Elk Grove Village
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318 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites by Carlson, Elk Grove Village
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Showing 316: English reviews
owosso, United States
Reviewed 25 May 2016

The staff is very welcoming here. I have stayed here many times and have always had a great experience. The access to the surrounding restaurants and other local businesses is a bonus. Many are close enough to walk to. Any time I have ever had an issue of any kind, the staff worked quickly and tirelessly to solve them. Always...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Dave K
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Dave, Thank you for your feedback, I will make sure to pass it on to our staff and let them know that their efforts were noticed. We look forward to your next stay.

Romulus, Michigan
Reviewed 24 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 834kelvinp
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Reviewed 24 May 2016 via mobile

I totally recommend this hotel. The service very good and the room very clean. Excellent breakfast and every day they have a different option. The shuttle service very efficient and always on time. The hotel is also near different restaurants and the Woodfield mall.

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Helpful?
Thank Krísiam O
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Krisiam, Thank you for choosing the Country Inn & Suites Elk Grove for your visit to our area, we are happy to know you enjoyed our Be Our Guest breakfast and that our shuttle was accommodating. I will make sure to pass on your feedback to our staff and let them know we exceeded your expectations.

United States
Reviewed 23 May 2016

I stayed here on a business trip that I took to Elk Grove for a training class.This hotel was rated #1 in the area, so I thought we would try it and it is very clean, located in a quiet area. Very nice place to stay.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Tony T
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Tony, Thank you for rating our property, we are happy to know you enjoyed your stay. Please keep us in mind for any future visits to the Elk Grove area.

Mumbai, India
Reviewed 22 May 2016

Located around 30 minutes from O'Hare Intl Airport. They have shuttle service which needs to be pre booked. Room are spacious and comfortable. Few restaurants are located near the hotel at walking distance. Located in quiet neighbourhood. Shuttle operated only from 9am to 830 pm

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Helpful?
Thank Sohil74
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Sohil74, We are happy to know you enjoyed your stay and took advantage of our shuttle service. We hope to see you again during your next visit to the Elk Grove Village area.

Iowa
Reviewed 17 May 2016

I'm giving a 2 review, my wife would score the hotel a ZERO. I gave this a great deal of thought, I almost scored hotel a 1, it's on the edge, really a 1.5. Weekdays the hotel is ok. Not really special, OK. A score of four was coming. Then we hit the weekend. Any room facing the Belvedere next...

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Thank traveler_from_Iowa
HotelManager834, Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Adrian, Michigan
Reviewed 16 May 2016 via mobile

We decided to go out after checking in. Came back to find that there was no parking because the hall next door was hosting a function and people were parking in any space available. The motel failed at securing parking for their guests. They were not very helpful once it was pointed out, either. The air was filled with noise...

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Helpful?
Thank Bullwinkle1961
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Bullwinkle1961, I want to thank you for reviewing our property, I'm sorry to hear you had a bad experience here at the hotel. I understand your frustration regarding the parking issues and noise you encountered, I will address it with the banquet center and my staff to ensure it does not happen in the future, thank you for bringing...

Kansas City, Missouri
Reviewed 27 April 2016

Good breakfast, Love the restraunts nearby. (Jimmys Charhouse and Real time sports give 10 percent discount with room key and Rooco Vinos is nice and romantic) Pool and jacuzzi is nice area very well kept. Shuttle service was always on time. Internet in room was slow several nights

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank craigcO8837XN
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Craigc08837xn, Thank you for reviewing our hotel, we are happy to know you loved the location and that restaurants near by. I will pass you feedback to my staff and let them know they met your expectations. I will definitely look into the internet speed, thank you for bringing it to our attention.

Buffalo Grove, Illinois
Reviewed 18 April 2016

I highly recommend this hotel It was clean and immaculate Staff were friendly and helpful regardless of title. I liked the convenience to highway and airport. Close to shopping and wonderful restaurants

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Anandabride
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Anandabride, Thank you for taking the time to review our hotel, we are delighted to hear you had a great experience at the property. We hope to see you again in your next visit to the Elk Grove area.

Schaumburg, Illinois
Reviewed 11 April 2016

Had a large wedding over the weekend and had close to 40 rooms booked. Hotel was clean and comfortable, with a nice complimentary breakfast. Real Time Sports Bar, a pancake house, and a steak house were within walking, as well as the wedding venue - the Belvedere (actually connected to the hotel so no need to go outside!) - this...

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Helpful?
Thank MSMandKSM
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear MSMandKSM, Thank you for sharing the amazing time you had at our property, we are happy to know that the wedding went seamless. I will make sure to pass off the feedback to my staff and let them know that we met your expectations. I'm happy that Nayeli was helpful during your the set up of the wedding. Thank...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located within three miles of Woodfield Mall, 12 miles from O'Hare International Airport, and minutes from Metra Rail to downtown Chicago. Complimentary amenities include: High Speed Internet, Breakfast, Local and Airport Shuttle. ... more   less 

Additional Information about Country Inn & Suites by Carlson, Elk Grove Village

Address: 1160 W Devon Ave, Elk Grove Village, IL 60007-3214
Region: United States > Illinois > Elk Grove Village
Price Range: ₹ 6,872 - ₹ 10,567 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Carlson, Elk Grove Village 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Country Inn And Suites Elk Grove
Country Inn & Suites Elk Grove Hotel Elk Grove Village
Country Inn Elk Grove Village
Elk Grove Village Country Inn
Hotel Style:
#3 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites by Carlson, Elk Grove Village staff and other travellers.
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Questions? Get answers from Country Inn & Suites by Carlson, Elk Grove Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask, and they will assist you prior to arrival”
M8322QHamyh, 8 Feb 2017 | Read review
“very long hallways from the elevators, choose a lower number to be closer a higher number to be further from them.”
meyerwm, 4 Nov 2016 | Read review
“Try and get a room close to the elevator! They have ice, or snacks nearby.”
126omarr, 23 Aug 2016 | Read review
“The rooms around the court for the receptions are very noisy with wedding parties going until early in the morning.”
Peggyjg, 31 Jul 2016 | Read review
“Bring an Ethernet cord, WiFi doesn't work.”
awhitman90, 6 Jul 2016 | Read review
5 of 5