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Country Inn & Suites by Carlson, Elk Grove Village

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Country Inn & Suites by Carlson, Elk Grove Village
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318 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites by Carlson, Elk Grove Village
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Showing 316: English reviews
Pekin, Illinois
Reviewed 7 July 2016

Decided last minute to get away for the weekend. My wife got online and booked everything. Ended up, we stayed at this hotel. As for friendliness of the staff - I'll give them a 4.5 rating As for privacy - I'll give them a 5 As for convenience around town - Another 5 star rating Cable - negative 5 star...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank awhitman90
Brampton, Canada
Reviewed 7 July 2016

Two storey foyer is bright and nicely decorated. Computer in foyer in addition to free wifi. Staff pleasant and tried to please. Room and bed comfortable. Exercise equipment was working and sufficient as I am no athlete. Walls and floors appear not to be sound proof; we could hear people walking upstairs and noise from wedding reception in patio area...

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Helpful?
Thank pearlqueen18
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Pearlqueen18, Thank you for reviewing our property, we are happy to know you enjoyed your stay. I have passed your feedback to my staff to let them know they exceeded your expectations. Our property does have a lot of great things around, we are glad to know you found it convenient. We hope to see you again in the...

North Canton, Ohio
Reviewed 2 July 2016

The staff was friendly and helpful. We were upgraded to a different room for no extra charge. The 2 bedrooms were spacious & accommodating for our family. The beds were comfortable. Internet was on the slower side.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank connier461
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Connier461, Thank you for taking the time to review our property, I'm happy to know you enjoyed your stay and that the room exceeded your expectations. I will check on the internet speed with our provider, thank you for bringing it to our attention.

Peekskill, New York
Reviewed 28 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Suzanne D
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Chicago
Reviewed 26 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Sharon M
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Greenville, South Carolina
Reviewed 17 June 2016

Down side was a poor internet connection. Couldn't connect to the wifi from the bed and had to stand next to the door to connect. It was conveniently located next to the conference center where our trade show was held.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank NutandboltsLuke
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay, I will address the Wi-Fi issues with our team. We look forward to your next stay.

Cleveland, United States
Reviewed 16 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Larry K
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

London, United States
Reviewed 13 June 2016

This hotel was horrible! The outlets did not work in the bathroom and the fan never worked. We told the front desk and they said they would have someone repair it. We came back that evening and they did not make any repairs. We placed a complaint again and they came the next day and repaired it. The parking is...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank James M
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and hotel. I will be working with my maintenance team closely to investigate and fix this issues, I have passed this feedback on to my staff to ensure things doe not fall through the cracks and are resolved...

West Bend
Reviewed 11 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Letty H
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Reviewed 31 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Marian C
HotelManager834, Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located within three miles of Woodfield Mall, 12 miles from O'Hare International Airport, and minutes from Metra Rail to downtown Chicago. Complimentary amenities include: High Speed Internet, Breakfast, Local and Airport Shuttle. ... more   less 

Additional Information about Country Inn & Suites by Carlson, Elk Grove Village

Address: 1160 W Devon Ave, Elk Grove Village, IL 60007-3214
Region: United States > Illinois > Elk Grove Village
Price Range: ₹ 6,872 - ₹ 10,631 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Carlson, Elk Grove Village 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Country Inn And Suites Elk Grove
Country Inn & Suites Elk Grove Hotel Elk Grove Village
Country Inn Elk Grove Village
Elk Grove Village Country Inn
Hotel Style:
#3 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites by Carlson, Elk Grove Village staff and other travellers.
1 question
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Questions? Get answers from Country Inn & Suites by Carlson, Elk Grove Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask, and they will assist you prior to arrival”
M8322QHamyh, 8 Feb 2017 | Read review
“very long hallways from the elevators, choose a lower number to be closer a higher number to be further from them.”
meyerwm, 4 Nov 2016 | Read review
“Try and get a room close to the elevator! They have ice, or snacks nearby.”
126omarr, 23 Aug 2016 | Read review
“The rooms around the court for the receptions are very noisy with wedding parties going until early in the morning.”
Peggyjg, 31 Jul 2016 | Read review
“Bring an Ethernet cord, WiFi doesn't work.”
awhitman90, 6 Jul 2016 | Read review
5 of 5