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Country Inn & Suites by Radisson, Elk Grove Village/Itasca

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Traveller (40)
Room & Suite (25)
Dining (3)

About

Location
Cleanliness
Service
Value
Just off the interstate, the Country Inn & Suites by Radisson®, Elk Grove Village at I-290, IL welcomes guests arriving for a wedding or seminar at Belvedere Events & Banquets, which is connected to the hotel. To make your event even more convenient, we offer a free local shuttle as well as a shuttle from Chicago OHare Airport (ORD), just 25 minutes away.
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Property amenities
Free High Speed Internet (WiFi)
Free Parking
Pool
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quaint
Family
HOTEL CLASS
Hotel links
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Location

Full view
41Car recommended
Grade: 41 out of 100
15Restaurantswithin 1 km
1Attractionwithin 1 km
410Reviews
59Photos
1Q+A
37Room tips
Traveller rating
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  • 15
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Popular mentions
I wont stay here again and would not recommend staying here. There is a bar next door and good luck sleeping if your room is on that side of the hotel. In addition it just didn't seem like the staff cared about us. I had several issues I brought up to the front desk and they
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Review collected in partnership with Country Inns & Suites By Radisson
Response from GM_Front_Desk, General Manager at Country Inn & Suites by Radisson, Elk Grove Village/Itasca
Responded 3 days ago
Dear Connie, Thank you for alerting us to your experience. We sincerely regret that your visit with us did not meet your expectations and we appreciate you noting some opportunities for improvement. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope you will consider us again when you are in the area, so we may show you just how much of a difference your comments have made.
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Hotel's Favourite
You would not expect it from the location, but this country inn is great. Check in was a breeze, it’s very clean and nice inside. We stayed in a whirlpool suite which was AMAZING! Super clean, the whirlpool was great with all jets working. The blankets and bed were extremely
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Response from HotelManager834, General Manager at Country Inn & Suites by Radisson, Elk Grove Village/Itasca
Responded 3 Jan 2019
Jessica R: Happy New Year!! Thank you for your review of our hotel, and your experience! We're sorry to see that you found the parking to be a bit confusing, and encourage you to always let us know if there are questions. It's our pleasure to respond to any questions, concerns or suggestions that our guests may have during their stay with us. Also, we'll ask the maintenance person to check the television volume in the room you stayed in, as I believe I was able to locate your reservation. We'll do our very best to ensure a similar concern is not experienced in the future. Please return to stay with us if the opportunity presents itself in the future!
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We have stayed at many hotels (Cheer competitions and family vacations) and this has been one of my least favorite hotel stays. Check in took 20 to 25 minutes at 9:45 on a Friday night. Breakfast was scarce, kept having to ask for things to be put out. Understaffed by far. Puke
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Review collected in partnership with Country Inns & Suites By Radisson
Response from HotelManager834, General Manager at Country Inn & Suites by Radisson, Elk Grove Village/Itasca
Responded 1 week ago
Dear Voyager26067291027, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service, and based upon your feedback we missed the mark on various levels. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
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Great staff and good facilities for the price. The location gives an option of many eating places within walking distance at different price ranges.Staff very friendly and helpful, making your stay present.Room and facilities are good, making a good stay.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from HotelManager834, General Manager at Country Inn & Suites by Radisson, Elk Grove Village/Itasca
Responded 1 week ago
Dear Navigator47120792480, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the friendliness of our staff, and the value for your money. Since you enjoyed your stay so much, and the convenience of our location, we hope that you will stay with us again in the future.
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excellent we were in a suite and that was great so if we wanted to watch tv one of us could stay the other could go to bed. I was there to get surgery on my eye so having a comfortable quiet place was of great importance.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from HotelManager834, General Manager at Country Inn & Suites by Radisson, Elk Grove Village/Itasca
Responded 2 weeks ago
Dear Ralph V, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed having the convenience of the additional television in your living room. It seems like it came in quite handy for your needs! We hope that all went well with your recovery after eye surgery, and we look forward to welcoming you again soon!
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Fitness room
Pull out couch in King Suite
Candy wrappers left from previous customer
Broken laminate on closet door
King bed
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Not being a smoker, I didn't pay a ton of attention, but inside the hotel it was not allowed. Outside, however, I did notice a few smokers near the doorways.
0 votes
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"End units may be quieter. leave fan on at night to mask overhead airplanes."
"Ask, and they will assist you prior to arrival"
"Try and get a room close to the elevator! They have ice, or snacks nearby."
"The rooms around the court for the receptions are very noisy with wedding parties going until early in the morning."
"Bring an Ethernet cord, WiFi doesn't work."
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PRICE RANGE
US$ 99 - US$ 131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites elk grove hotel elk grove villagecountry inn and suites elk grovecountry inn elk grove villageelk grove village country inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Elk Grove Village at I-290, IL
LOCATION
United StatesIllinoisElk Grove Village
NUMBER OF ROOMS
104
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