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Holiday Inn Chicago Elk Grove

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342 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Chicago Elk Grove
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Showing 336: English reviews
Seneca, South Carolina
Reviewed 25 July 2015

It's wonderful when you get to a hotel and the folks that greet you are pleasant and helpful! Olga was extremely helpful and friendly! Room was average service was great! And the restaurant makes excellent omelettes. Thank you

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Helpful?
1Thank Joseph P
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for the great feedback on our service! I will be sure to recognize Olga on her positive and friendly service. I am very ecstatic you enjoyed your experience with the Holiday Inn Elk Grove! Tino Villasenor Front Office Manager

Chicago, Illinois
Reviewed 22 July 2015

I decided to use the Park and Fly option instead of paying for parking at ORD. I recommend that option when leaving early in the morning. Had a reservation booked online and check out was a breeze. Room was ready when I arrived which was about 2 in the afternoon. Lobby had a business center with a printer but I...

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Helpful?
1Thank WhoEric
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for the positive feedback on the park and fly and hotel. Your comments are very important to us and it is always wonderful to hear when a guest experience is a great one. We look forward to seeing you next time you are in the area. Tino Villasenor Front Office Manager

Houma, Louisiana
Reviewed 19 July 2015

reasonable prices,adjoining restaurant meals are above average Staff was in restaurant are really pleasant...Tv.s are high def but have problems during bad weather ...The hotel drivers work really hard to help their guests..

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Helpful?
Thank terrybI6763OK
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your wonderful comments on the hotel and staff. It never gets old to hear when a guest experience was a great one. Tino Villasenor Front Office Manager

Chicago, Illinois
Reviewed 15 July 2015

The service is top notch- the staff really goes out of their way to accommodate their guests. The food in the restaurant is superb and the property is clean. I would highly recommend both business and leisure travelers to stay here if you are in the area or passing through O'hare!

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Helpful?
Thank Anna L
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Wow! Thank you for these great comments as we value your feedback very much. I am very happy your experience with our hotel went well. We look forward to your return the future. Tino Villasenor Front Office Manager

Reviewed 13 July 2015

Booked our hotel online a week before the trip. We arrived at 11 night, they told us that some guests had not checked out and that the only room they had available was a smoking room with one king bed. We had already made arrangements for 2 queen beds. The first guy we talked to greeted us with a "What's...

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Helpful?
1Thank Aliza F
San Francisco, California
Reviewed 9 July 2015

Check-in was 'meh', as for some reason they required my address. Room was ok, good for sleep. Free parking. Free wifi. Didn't stay around long enough for breakfast but it looked alright. Seemed a bit understaffed in the front-desk area.

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Helpful?
1Thank Vincent F
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your feedback on your experience with us. An I.D. is required at check-in for security purposes and is only used internally for our records. I am glad you enjoyed our free amenities and look forward to seeing you return in the future. Tino Villasenor Front Office Manager

Reviewed 1 July 2015 via mobile

The hotel is a typical Holiday Inn with a decent restaurant attached. It also has an indoor pool which is very clean and large. The work out room is basic and the TV channel has to be set at the front desk which is rather inconvenient. There isn't much around the hotel so nothing is really within walking distance. There...

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Helpful?
1Thank Laneshinkansen
Jamil R, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jamil Rathore General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 23 June 2015

Fairly close to the airport and a reasonable price. They do have shuttle bus, which runs hourly. No information on the hotel website or responses to my email asking how this worked, but I found it eventually, and it's free. Arrived at the hotel to a lengthy queue at check-in with only one person on the desk and he was...

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1Thank MarkP39
Richfield, Minnesota, United States
Reviewed 28 May 2015

This hotel is about a 15-20 min shuttle drive from the airport. The bus/shuttle pick up area at ORD is a bit chaotic but it wasn't horrible. Make sure to call ahead to know which door to go to and what time the shuttle will be there! We stayed near the airport to save money which I would suggest doing...

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1Thank Heather B
St. Louis, Missouri
Reviewed 19 May 2015

This hotel was an ideal choice for some business meetings I had in the area. The room was large and nicely furnished. The internet worked great and was very quick. I was very happy with the staff and how welcoming they were. I was able to take the shuttle bus to a local steak house down the street to enjoy...

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Helpful?
1Thank Mark R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us. ... more   less 

Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Road, Elk Grove Village, IL 60007
Region: United States > Illinois > Elk Grove Village
Price Range: ₹ 5,388 - ₹ 8,935 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn
Hotel Style:
#2 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Elk Grove staff and other travellers.
2 questions
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Mountain
over a year ago

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Questions? Get answers from Holiday Inn Chicago Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place, try for the first floor if possible”
 of 5 bubbles fct3434fct, 15 Dec 2016 | Read review
“good price and soft beds. near-ish to ORD airport”
 of 5 bubbles rened784, 22 Oct 2016 | Read review
“Rooms on the second floor and above are quieter as they are further away from the lobby and restaurant”
 of 5 bubbles R9741EVkevink, 21 Oct 2016 | Read review
“inside rooms very quiet”
 of 5 bubbles LorraineP959, 3 Oct 2016 | Read review
“Ask for a room with no BLACK MOLD”
 of 5 bubbles luv2dsign, 13 Sep 2016 | Read review
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