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Quality Inn

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Traveller (35)
Room & Suite (36)
Dining (13)
Ratings and reviews
  • Excellent34%
  • Very good40%
  • Average16%
  • Poor4%
  • Terrible6%
Travellers talk about
“waffles”(12 reviews)
“sausage”(10 reviews)
“room was clean”(12 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Fitness centre
Pets Allowed
Wheelchair Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Free Airport Transportation
2 Star Hotel
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Location and contact
500 Tollgate Rd, Elgin, IL 60123-9315
33.4 km to O'Hare Intl Airport
10 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (112)
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110 results
Traveller rating
39
41
18
5
7
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Time of year
LanguageEnglish
39
41
18
5
7
Show reviews that mention
All reviewswafflessausageroom was cleanfront deskwalk in showerdunkin donutsfamily restaurantserved its purposeking roomhard boiled eggsgas stationoff the highwaychair and ottomandecent hotelfirst floorrefrigerator and microwavecoffee maker
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1 - 5 of 110 reviews
Reviewed yesterday via mobile

The hotel is very old and understaffed. The rooms are small, dirty, and need to be updated. Our first room had a refrigerator that didn't work, even after the technician fixed it. The room was missing a shower curtain and not the cleanest. We switched...More

Thank mnjschneider
Reviewed 1 week ago via mobile

When I arrived the electronic keys weren't working and I had to get someone to manually open the door each time I wanted to go in or out. That should have been a hint The breakfast bar wasn't maintained. The business center computer did not...More

Thank Ellinas25
Response from General M, General Manager at Quality InnResponded 5 days ago

Good afternoon, Sorry you felt your stay wasn't up to par. I do admit, there were issues - our key machine did break down that evening. It is electronic and as everyone knows, things to break eventually. We had it fixed the very next morning....More

Reviewed 1 week ago

This was the 2nd of 3 Quality Inn's on my recent vacation. The hotel is older but well maintained and clean. I was in the area to visit my sister whom I have not seen in a couple of years over the 4th of July...More

Thank Sidney W
Response from General M, General Manager at Quality InnResponded 5 days ago

Hello, I am sorry that you felt your stay was not to your satisfaction. We don't allow pets in suites due to allergies and possible damage that could occur to furniture. We have specific rooms where pets are allowed to be in. We have since...More

Reviewed 25 May 2018

Stayed at this hotel for several nights while visiting the area. The hotel was clean, front desk was efficient and friendly at check in and out. Rooms were a good size with the basic amenities, toiletries, coffee maker/supplies, (no safe), refrigerator and microwave. Lots of...More

Thank sunny45
Response from General M, General Manager at Quality InnResponded 5 days ago

Thank you for staying with us and taking the time to write this review. We appreciate your business and home you will visit us again soon. James Diller General Manager Quality Inn of Elgin

Reviewed 5 April 2018

Nice front desk appeal upon arrival Amenities laundry, gym, & breakfast too Nine miles from work best location when I work Handicap accessible parking spaces, computer to use It’s quiet safe-clean too

Thank BLACKMACHINEWOMANLX9
Response from General M, General Manager at Quality InnResponded 5 days ago

Thank you for taking the time to write this review. I am happy you make us your home away from home. Your business means a lot to us. Hope to see you again soon. James Diller General Manager Quality Inn of Elgin

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 77 - US$ 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 77 - US$ 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (35)
Room & Suite (36)
Dining (13)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"If you have a pet they will not allow them in their suites."
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"Do not take the room adjacent to the front desk. if you suffer from migraines."
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"If you can, avoid rooms near the end of hallways leading to outside ... air conditioners are very noisy"
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"The top floor is quieter."
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