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Red Roof Inn Chicago-Downers Grove

242 reviews
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Traveller (39)
Room & Suite (53)
Overview
  • Excellent44%
  • Very good26%
  • Average10%
  • Poor11%
  • Terrible9%
Travellers talk about
“front desk”(38 reviews)
“clean room”(10 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Wheelchair Access
2.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (242)Write a Review
JPMiles / Payback Arrow
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JPMiles / Payback Arrow
There are newer reviews for Red Roof Inn Chicago-Downers Grove
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All reviewsfront deskclean roomgreat customer serviceice machineenjoyed my stayhousekeeping staffchicago areaericamoteljuliusdelliliron
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A TripAdvisor Member
1
Reviewed 3 July 2017 via mobile

I was accommodated for an inconvenience that occurred prior to checking in. Staff members Julius and Kourtney were friendly and compassionate to my needs. My room was clean, and it smelled pleasant!! Will be back here again when " Home away from home".

Thank A TripAdvisor Member
Reviewed 21 June 2017

I try to stay only at Red Roof Inn, for the value, consistency, and rewards. Many have upgraded and offer great amenities including large screen hd tv, great channel selections, fridge, micro, etc.. The Red Roof in Downers Grove was perhaps one of the best...More

Thank T.C. S
Reviewed 6 June 2017

Tiara Rodgers – Very warm and bubbly personality, with engaging smile. She made you want to consider this location. Dell Blaine – Courteous and amiable. A complete gentleman, who went over and beyond to locate my property. Brief summary – Clean-up employees filched/misappropriated my white...More

1  Thank tblack2000
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 14 June 2017

Thank you for taking the time to write a review. I will address all the areas of opportunity that you mentioned with my entire team. I am extremely sorry that your stay was not a wonderful experience. I would love to have the opportunity to...More

Reviewed 4 June 2017 via mobile

Room was never cleaned or towels provided even though I asked them to. Woefully understaffed. Poor maid was still working at 10:30 at night!! People coming and going all night. Nice dog walking area, though. Would not recommend staying here.More

Thank JeanneS244
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 14 June 2017

Thank you for taking the time to fill out a review regarding your recent visit to the Chicago Downers Grove area. It truly saddens me that you were displeased with your stay. We welcome the opportunity to speak with you directly regarding your visit to...More

Reviewed 2 June 2017

I felt that the staff was extremely accommodating and friendly. Kourtney/Del the desk managers were extremely accommodating and pleasant. Communication between the room staff and our requirements were met in every way.

Thank robert17825
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 50 - US$ 74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 50 - US$ 74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (39)
Room & Suite (53)
Questions & Answers
Ask a question
ntrujillo123
21 September 2017|
AnswerShow all 2 answers
Response from i0087 | Property representative |
The property requires each guest to be 21 years of age in order to check in. Hopefully this helps
0
Votes
Dana D
1 October 2014|
AnswerShow all 4 answers
Response from i0087 | Property representative |
Thank you, Karen C, for your continued conversation with other guests and myself. It's exciting to see this type of online interaction. Hello Dana D To add to Karen C's response, McDonald's is just under 1 mile from the... More
0
Votes
Room Tips
"Not a good hotel to stay"
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"Tip - go elsewhere!"
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"Less noise in the upper level rooms."
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"Do NOT stay at this location"
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