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Chicago Marriott Suites Downers Grove

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Chicago Marriott Suites Downers Grove
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313 Reviews from our TripAdvisor Community

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There are newer reviews for Chicago Marriott Suites Downers Grove
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Showing 308: English reviews
Cedar Rapids, Iowa
Reviewed 31 May 2015

The front desk was poorly manned and phone calls went to voicemail frequently. The manages on duty had poor communication skills. When asked to speak to a superior, she noted that she was in her job for nearly two decades and gave us a 1-800 number to call if we were unhappy!!

Thank Ldl100
John L, Manager at Chicago Marriott Suites Downers Grove, responded to this review

Thank you so much for many of your positive ratings that you shared in your review. You have our sincere apologies for the lack of service that you experienced while you were at out hotel. We pride ourselves in our service and we will most certainly look into the staffing levels as well as the comment that was made to...

Ann Arbor Mi
Reviewed 28 May 2015 via mobile

Property looks great, very classy. Rooms reasonably sized for this class. Beds very comfy but should put two Queens in the double rooms. Nice sized fridge with freezer. Air blower noisy on start up so put on low rather than auto. Shower had low pressure and temp control wandered. Pool great, although hotel should enforce the no kids in hot...

Thank jewel942
Toronto, Canada
Reviewed 27 May 2015

I stay at the Marriott in Downers Grove for business travel. This is probably one of the only reasons you would stay there. The suites give you a very spacious room with a king bed, lounge/office area and ensuite bathroom. The rooms are newly renovated. I prefer this location over the Marriott in Oak Brook, which is a bit dated....

Thank Anthony N
Oregon, Wisconsin
Reviewed 27 May 2015

My son's hockey team had a tournament a couple of weekends ago in the Chicago area, and the whole team was staying at the Marriott Suites in Downer's Grove. Each room was a small suite, and it suited our 4-person family perfectly. The grown-ups had a queen-sized bed with a flat-screen TV, and the kids slept in the adjoining "living...

Thank bmkloehn
John L, Manager at Chicago Marriott Suites Downers Grove, responded to this review

Thank you so much for all of your positive comments about our hotel, and some of our team. My sincere apologies for the way that you all were treated by this member of our team. I will most certainly review the events of that day and conduct the needed training to improve our hospitality. Unfortunately our pool does not open...

Eden Prairie, Minnesota
Reviewed 25 May 2015

Great stay!We were visiting Aurora and we stayed two nights at this this hotel which was located conveniently15mnts away. Check-in was a breeze. Pam took care of the check-in very efficiently. The rooms are spacious, look renovated and posh. The hotel lobby is big and lots of parking spaces. The hotel itself is tucked in a quiet neighborhood. The buffet...

Thank Sridhar T
Sun Prairie, Wisconsin
Reviewed 19 May 2015

The best part of this property are the rooms. Great use of space, very updated decor/colors, spacious, and floor to ceiling window creates nice lighting and openess. Bar in lobby area looked nice (although didn't use it), grounds were very pleasant and front desk staff was efficient during check in. Didn't hear one speck of noise from any other rooms....

Thank Staci W
Sycamore, Illinois
Reviewed 22 March 2015

Very large suite room on the top floor. Seemed like the hotel was newly renovated. The only gripe we had was with the "pocket" door between the bedroom and the bathroom. It made noises when the other bathroom door was closed and sometimes when the heat kicked on. Pretty darn minor. Otherwise it was really one of the nicest Marriott...

Thank HOTROD37
New York City, New York
Reviewed 20 March 2015

I stayed here for 4 nights which was a bit too long but it was a business trip. The hotel itself is clean, comfortable and friendly. But because it is in a semi-suburban area you are best having a car if you want to go around. They do provide a shuttle however, but that is not always convenient. There is...

Thank Portia26
Reviewed 20 February 2015

I stayed for two nights on business. I was impressed immediately when I walked in the door. The hotel lobby had a very pleasant smell. The front desk staff was very friendly. My room was very clean, comfortable and quiet. My room had two very nice HD televisions. The soaps and lotion supplied in the bathroom were nice quality. I...

1Thank Badgers2Wisconsin
Riverside, Illinois
Reviewed 12 February 2015

Rooms are expansive with french doors between bed and living room. Multiple TVs. Lots of channels. Fridge and microwave (a nice touch) but no nearby grocer. Easy parking, good when its cold. A little off the beaten path but well worth it. Bring a suit, has a pool. Restaurant food is tasty but expensive. This is definitively an expense account...

Thank f n

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  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Allie's American Grille
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Savor the modern style of the newly renovated Chicago Marriott Suites Downers Grove. From artwork and lighting to work space that works for you, our guest rooms have been redesigned to be stylish, intuitive and smart. A top choice among hotels in Downers Grove, IL, Marriott suites exceeds guests' expectations with a blend of comfort and convenience in a boutique-like setting. Every Downers Grove hotel suite features contemporary design touches, large private bedrooms, spacious living areas, microwaves and mini-fridges. Take a dip in our heated indoor and outdoor pools, or work up a sweat in our 1,000 sq. ft. fitness center. Ideal for business and leisure travelers, our location is in the heart of the East-West corridor between Interstates 88 and 355 and offers easy access to popular attractions like the Brookfield Zoo, Morton Arboretum, or Oak Brook Center. ... more   less 

Additional Information about Chicago Marriott Suites Downers Grove

Address: 1500 Opus Pl, Downers Grove, IL 60515-5719
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: ₹ 6,372 - ₹ 15,361 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Suites Downers Grove 3.5*
Number of rooms: 254
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Also Known As:
Chicago Marriott Suites Downers Grove Hotel Downers Grove
Marriott Downers Grove
Downers Grove Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Suites Downers Grove staff and other travellers.
4 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Chicago Marriott Suites Downers Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I didn't see any downsides anywhere.”
 of 5 bubbles EdwardZ327, 2 Feb 2017 | Read review
“My room, #740 had strong morning sun, which I need to get up.”
 of 5 bubbles bseo-pero, 22 Jan 2017 | Read review
“Any room will be good. Business hotel so not really a view.”
 of 5 bubbles ScubaRabbi, 17 Jan 2017 | Read review
“Ask for a room that does not face the pool. While the view is nice, the exterior lights shine in the room.”
 of 5 bubbles FranAvalon, 24 Aug 2016 | Read review
“The hallways are long so ask for a room near the elevator if mobility is an issue.”
 of 5 bubbles tmstewar2, 22 Aug 2016 | Read review
5 of 5