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Extended Stay America - Chicago O’Hare

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71 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago O’Hare
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Showing 66: English reviews
Park City, Utah
Reviewed 16 September 2015

The night we landed at ORD, we just decided to book a cheap place via hotwire to stay since our flight came in late. The main thing we wanted was a place close to the airport that offered a free shuttle service. We tried to call the hotel several times, but couldn't reach the front desk. We even called the...

2Thank Joe E
Lincoln, Nebraska, United States
Reviewed 17 July 2015

I was overcharged by $400 when staying at this hotel so check your bill carefully at checkout and when you receive your credit card bill. My on-line travel company and my credit card company helped resolve the issue and I was given a full refund.

1Thank Eamonn V
Reviewed 7 July 2015

I had a rough experience during my vacation and was provided great advice about what to do in my situation from Mario at the front desk. I highly recommend this hotel if you are in the area with your family, friends or relatives!

2Thank Steven M
Paducah, Kentucky
Reviewed 2 July 2015

My wife and I were going on our 30th wedding annniversary and as we had long layover in Chicago, I wanted to have a room to rest till our evening overseas flight left- 24 hour total travel time. As this was a special anniversary time, I picked a hotel that advertised 24 hour confirmed check-ins as we were arriving at...

1Thank joseph b
Dana Point, California
Reviewed 14 June 2015

I was traveling to a few locations in the Chicago area and flying out of O'Hare early morning. This hotel is very conviently located in the center of Chicagoland and a quick trip to the airport. We delt directly with the hotel manager Eric, he was very accomodating. I traveled with an infant and these rooms are perfect for a...

Thank Sarah D
Reviewed 7 June 2015 via mobile

I booked 2 rooms for me and my family this June. I delt directly with the hotel manager, Eric. Eric, was very helpful, polite, and professional. I asked a lot of questions, which he answered to my satisfaction. When I arrived for check-in, Eric provided for a quick and comfortable check-in and accommodated for my request to have our rooms...

1Thank RMSESQ5
Manager_11525, General Manager at Extended Stay America - Chicago O’Hare, responded to this review

I want to thank you for taking the time to write such a great review of our hotel. I am glad to hear that our staff was able to provide you with great customer service during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We...

Indianapolis, Indiana
Reviewed 4 June 2015

The front desk person was not friendly. She wasn't blatantly rude, but she did not smile, gave short answers, and seemed irritated. The windows in the room were open when I arrived. This would've been ok, except one of the windows did not have a screen. The cleaning was sub-par at best. The restroom smelled like urine and I found...

1Thank John P
Warren, Michigan
Reviewed 3 June 2015 via mobile

Stayed one night at 1201 Touhy road location - near airport. It is a very nice and clean hotel. It was sold out. Rooms are good. They have simple but good breakfast. Fresh coffee, muffins, fruits, snacks. It's grab and go. There some very nice restaurants and a casino nearby. It takes about 25 minutes to downtown chicago- depending on...

1Thank FAIZ18
Waterford, Michigan
Reviewed 1 June 2015

We booked two rooms for a night - one room was missing shampoo, the other one was missing water bottles in the fridge. The room smelled like someone just cooked something really spicy. The staff was pretty rude as well. The campus has two different Extended stay hotels - so check the address on your booking or you would have...

2Thank ultracoal
Reviewed 22 May 2015

My flight from Syracuse to Chicago was delayed so I'd miss the last flight to Phoenix. My flight wouldn't go out until the next day so I got online and booked a room and received a confirmation. When I arrived in Chicago I called the hotel for the shuttle and was told it would be a 45 minute wait. When...

2Thank Deb S

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Airport Transportation

Additional Information about Extended Stay America - Chicago O’Hare

Address: 1201 E Touhy Ave, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Price Range: ₹ 5,105 - ₹ 6,943 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago O’Hare 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stayamerica Chicago - o`Hare Hotel Des Plaines
Des Plaines Extended Stay
Extended Stay Des Plaines
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Questions & Answers

Questions? Get answers from Extended Stay America - Chicago O’Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“easy and simple”
 of 5 bubbles 352darwinh, 10 Oct 2016 | Read review
“Free parking”
 of 5 bubbles I5277WYchristinab, 11 Sep 2016 | Read review
“Pick something near the Elevator. Halls are long.”
 of 5 bubbles paulmwalsh2015, 1 Aug 2016 | Read review
“book online”
 of 5 bubbles dominickv462, 19 Jun 2016 | Read review
“great price in a great location. locals are nice and friendly”
 of 5 bubbles alexbI2142IN, 19 Feb 2016 | Read review
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