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Courtyard Chicago O'Hare

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327 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Howell, Michigan
Reviewed 4 days ago NEWvia mobile

Been here many times and this property once was a favorite in OHare area. Unfortunately it has slipped mightily. Due to the next door casino they now charge $18 to park which really bugs me. We entered room and the toilet was unflushed and full of something yellow. Pool area was a mad house and no towels. Disappointing but fortunately...

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Helpful?
Thank hurricane48
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for your feedback and response. We first want to apologize about the cleanliness of the room. We will be working hard to ensure this is an isolated issue and does not happen moving forward. We do charge $18 for parking. Most commonly our parking was used by travelers who would not stay at the hotel, but simply park...

Reviewed 6 days ago NEWvia mobile

We stayed for a night away, it was really close to casino a 3 minute (if that) walk. Nice/clean rooms, staff was friendly we got appetizer and drinks from the bistro area, food was good. We also got breakfast from there which was made to order and very good. We were able to take a shuttle to and from giordanos...

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Helpful?
Thank Cheryl V
Natalia K, Operation Supervisor at Courtyard Chicago O'Hare, responded to this review

Dear Cheryl, Thank you very much for your review. It was a pleasure to have you here in our Hotel and we are very happy about your positive experience. Please do not hesitate to reach out to us again on your travels, so we can accommodate you ahead. Yours sincerely Natalia Krakowska Operations Supervisor

Princeton, Illinois
Reviewed 1 week ago

We did a reverse park and fly at this hotel which worked out quite well for us, cheaper than parking in a parking deck, plus a nice place to stay after flying in, not having to drive 2 hours to home until well rested. The night clerk, Mike was very pleasant, courteous on our late arrival.

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Helpful?
Thank Carol R
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Carol R, Thank you for taking the time to add your review. I am glad that Mike served you well during your stay and your stay worked out as expected. Hope your travels bring you back to the area, until then enjoy safe travels.

Reviewed 3 weeks ago via mobile

Welcoming staff who are genuinely concerned about your stay. Hotel is old, and layout reflects. But.. room are clean, beds are good, and property has an ideal location for a short business stay or overnight at O'Hare.

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Helpful?
Thank Eric M
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying with us! We hope to see you again soon!

Kenner, Louisiana
Reviewed 4 weeks ago

I was stuck at Ohare overnight so decided to find a nearby hotel. I looked online at the Courtyard was having a sale so decided to stay there. The shuttle was waiting outside the airport so that was convenient and I went directly to the hotel. The shuttle provides service to the airport and any services - restaurants, stores -...

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Helpful?
Thank 0504Traveller
Natalia K, Operation Supervisor at Courtyard Chicago O'Hare, responded to this review

Thank you for the feedback. I am sorry to hear the bed was not big enough, as also the room was not spacious enough. Please, next time when you stay with us again, let us know what kind of room you would prefer. We will make sure to accommodate your needs accordingly. Thank you for staying with us. Housekeeping Operation...

Reviewed 9 December 2016 via mobile

I was put up in this Hotel while on business that was paid by our company and i have to say is great hotel. Very clean, amazing staff, been treated like family here. Its not a overly fancy place, but nice decor and comfortable rooms. Highly recommended for anyone looking to stay in a nice peaceful hotel.

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Helpful?
Thank Kevin J
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying, your feedback is appreciated! We hope to see you again soon!

West Allis, Wisconsin
Reviewed 29 November 2016

Upon arriving we were greeted by a very nice lady (sorry I did not get her name) on Saturday about 3 PM. We were provided with our room and where to park our vehicle for extended parking. The rooms were very clean and the beds were very comfortable. We opted to order out our food as we were looking for...

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Helpful?
Thank Steve W
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you very much for staying. We appreciate your visit and feedback!

Little Rock, Arkansas
Reviewed 21 November 2016

I stayed here during a conference at the Rosemont Convention Center and was very pleased with my stay. Rooms are spacious and beds are comfortable. Hotel is right next door to Casino which has a couple of restaurants in it. Down the road is a really nice Fashion Mall. There are plenty of nice restaurants within walking distance. The small...

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Helpful?
Thank jayhawkgrant
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying with us, we appreciate your feedback and hope to see you again soon!

Wisconsin
Reviewed 14 November 2016

The desk people are great. Someone set off the smoke alarm in an elevator with a burned bag of popcorn and the desk staff comped everyone snacks/water. Beds were comfortable. Room was decently clean. The price however, is a real rip off. We got the park & fly and paid over $300 + tax. Crazy expensive, I'd expect that price...

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Helpful?
Thank aatredes
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear aatredes, Thank you for reviewing ur hotel. I apologize that you had to deal with a smoke alarm during your stay. I also apologize that you feel as you do regarding our pricing. We do try to stay competitive with our area regarding it. I hope that your travels will bring you back to our area. Safe travels.

Wisconsin
Reviewed 14 November 2016

At airport waiting over 30 minutes for shuttle and too many people for 1 shuttle so we had to wait yet another 30 minutes. Why bother and ask how many to be picked up at a certain time when you only send 1 shuttle anyway? Driver allowed people on that clearly were not there first as we gave him our...

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Helpful?
Thank TravelingTerry50
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear TravelingTerry50, I want to apologize for the experience you had upon returning to our hotel. It is our goal that all guests have an amazing time throughout their entire stay with us. Your comments have brought to light some situations that will be discussed with those involved. Thank you for taking the time to review us. Your experience will...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Chicago O'Hare

Address: 2950 S. River Road, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Price Range: ₹ 7,100 - ₹ 12,699 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago O'Hare 3*
Number of rooms: 180
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago O'Hare staff and other travellers.
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Questions? Get answers from Courtyard Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms next to the interstate were noisy, stay on south side if possible”
 of 5 bubbles 490CarolR, 13 Jan 2017 | Read review
“Stores are very close to hotel if there is something you need”
 of 5 bubbles A4288MAstevew, 29 Nov 2016 | Read review
“Choose room away from highway side”
 of 5 bubbles Loisnd, 9 Nov 2016 | Read review
“Ask for a room at the front of the hotel, the back is very noisy due to highway.”
 of 5 bubbles ZeusSNC, 20 Sep 2016 | Read review
“Ask for a room on the front of the hotel--it's less noisy.”
 of 5 bubbles MelissaMSA, 25 Aug 2016 | Read review
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