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Courtyard Chicago O'Hare

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322 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Reviewed 2 days ago NEWvia mobile

I was put up in this Hotel while on business that was paid by our company and i have to say is great hotel. Very clean, amazing staff, been treated like family here. Its not a overly fancy place, but nice decor and comfortable rooms. Highly recommended for anyone looking to stay in a nice peaceful hotel.

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Helpful?
Thank Kevin J
West Allis, Wisconsin
Reviewed 1 week ago

Upon arriving we were greeted by a very nice lady (sorry I did not get her name) on Saturday about 3 PM. We were provided with our room and where to park our vehicle for extended parking. The rooms were very clean and the beds were very comfortable. We opted to order out our food as we were looking for...

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Helpful?
Thank Steve W
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you very much for staying. We appreciate your visit and feedback!

Little Rock, Arkansas
Reviewed 2 weeks ago

I stayed here during a conference at the Rosemont Convention Center and was very pleased with my stay. Rooms are spacious and beds are comfortable. Hotel is right next door to Casino which has a couple of restaurants in it. Down the road is a really nice Fashion Mall. There are plenty of nice restaurants within walking distance. The small...

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Helpful?
Thank jayhawkgrant
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying with us, we appreciate your feedback and hope to see you again soon!

Wisconsin
Reviewed 3 weeks ago

The desk people are great. Someone set off the smoke alarm in an elevator with a burned bag of popcorn and the desk staff comped everyone snacks/water. Beds were comfortable. Room was decently clean. The price however, is a real rip off. We got the park & fly and paid over $300 + tax. Crazy expensive, I'd expect that price...

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Helpful?
Thank aatredes
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear aatredes, Thank you for reviewing ur hotel. I apologize that you had to deal with a smoke alarm during your stay. I also apologize that you feel as you do regarding our pricing. We do try to stay competitive with our area regarding it. I hope that your travels will bring you back to our area. Safe travels.

Wisconsin
Reviewed 4 weeks ago

At airport waiting over 30 minutes for shuttle and too many people for 1 shuttle so we had to wait yet another 30 minutes. Why bother and ask how many to be picked up at a certain time when you only send 1 shuttle anyway? Driver allowed people on that clearly were not there first as we gave him our...

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Helpful?
Thank TravelingTerry50
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear TravelingTerry50, I want to apologize for the experience you had upon returning to our hotel. It is our goal that all guests have an amazing time throughout their entire stay with us. Your comments have brought to light some situations that will be discussed with those involved. Thank you for taking the time to review us. Your experience will...

Reviewed 4 weeks ago via mobile

Check in 11/9/16 4pm very smooth and fast. Extremely polite and respectful . All questions answered , wake up call set up , shuttle times taking care of. No worries just relax. Great way to start trip. Hotel very clean inside and out.Looks like recently updated , very good condition. Nice safe location .

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Helpful?
Thank 6RNS2Travels
John O, Manager at Courtyard Chicago O'Hare, responded to this review

We appreciate your feedback and hope you have a great vacation!

Plymouth, Massachusetts
Reviewed 4 weeks ago

Stayed here for business trip because it had shuttle to and from airport. This is an older Marriott. Front desk friendly and helpful. Rooms clean but could use some updating. Bed not as comfortable as I'm used to in Marriott hotels, and I stay in them a lot. If you stay here ask for a room away from the highway,...

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Helpful?
Thank Loisnd
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying with us, we hope to serve you again when your travels bring to back to the Des Plaines/O'Hare area!

Bloomfield Hills, Michigan
Reviewed 4 weeks ago via mobile

The hotel itself is nicely updated with comfortable beds. However, the hotel is very close to a very busy highway. So, if you are a light sleeper the noise from the speeding cars may prevent you from sleeping.

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Helpful?
Thank jongable
Management response:

Thank you for staying with us. I apologize about the noise from the highway. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Des Plaines. Before your arrival please contact the property, we can offer you a different room location that would be quieter. Sincerely, ADAM HANDY Operations Supervisor O'Hare...

Davenport, Iowa
Reviewed 6 November 2016

We utilized the Park and Stay option recently when we took at trip out of Chicago. Upon our return, we discovered that our car battery was DEAD! We went back to the lobby and told Jeremy about what happened. He said that they had a portable jump starter. He called a young man named Tyler to help us. Tyler hooked...

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Helpful?
1Thank BillandJudyK
John O, Manager at Courtyard Chicago O'Hare, responded to this review

Thank you for staying, please come back and visit us again!

Holtsville, New York
Reviewed 22 October 2016 via mobile

Checked in ten minutes ago (10/21). Front desk attendant extremely rude. Have never experienced attitude at a Marriott property. Will not stay here again. Already contemplating staying at a different location tomorrow night.

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Helpful?
1Thank Stefanie L

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Chicago O'Hare

Address: 2950 S River Rd, Des Plaines, IL 60018-4203
Region: United States > Illinois > Des Plaines
Price Range: ₹ 5,931 - ₹ 12,536 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago O'Hare 3*
Number of rooms: 180
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago O'Hare staff and other travellers.
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Questions? Get answers from Courtyard Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stores are very close to hotel if there is something you need”
 of 5 bubbles A4288MAstevew, 29 Nov 2016 | Read review
“Choose room away from highway side”
 of 5 bubbles Loisnd, 9 Nov 2016 | Read review
“Ask for a room at the front of the hotel, the back is very noisy due to highway.”
 of 5 bubbles ZeusSNC, 20 Sep 2016 | Read review
“Ask for a room on the front of the hotel--it's less noisy.”
 of 5 bubbles MelissaMSA, 25 Aug 2016 | Read review
“for quite ask for courtyard room as opposed to highway.”
 of 5 bubbles popshikes, 19 Jul 2016 | Read review
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