Hilton Garden Inn Chicago OHare Airport
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Chicago OHare Airport
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 11 hotels in Des Plaines
Location
Cleanliness
Service
Value
Travellers' Choice
Hilton Garden Inn Chicago O'Hare Airport is located 3 miles from O'Hare Airport and 1 mile from the Donald E. Stephens Convention Center in Rosemont. Guests have easy access to downtown Chicago. We are next to Rivers Casino and near several other attractions: Allstate Arena, Fashion Outlets of Chicago, Rosemont Theater, The Dome at the Ballpark and The Stadium at the Ballpark. The nearby MB Financial Park features 10 restaurants, Zanies Comedy Club, iFLY and Muvico Theater. In addition to the available blue line train into downtown Chicago, we offer a complimentary 24-hour shuttle service to and from O'Hare Airport. Enjoy the complimentary 24-hour business and fitness centers, 24-hour Pavilion Pantry® and Garden Grill and Bar located in the lobby. Our indoor pool features a basketball hoop, whirlpool and kiddie pool with mushroom fountain.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Kids stay free
Kids pool
Secured parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Microwave
Flatscreen TV
Bath / shower
Room service
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
19Restaurantswithin 1 km
5Attractionswithin 1 km
1656Reviews17Q+A100Room tips
Reviews
Traveller rating
- 1,145
- 385
- 72
- 29
- 25
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Most Recent
This Hilton Garden Inn is the perfect place for an overnight if you have an early flight out of ORD. The place couldn't be better, great beds, wonderful staff at the front desk, smiles all around. Hated to leave at 5 AM because we missed breakfast!
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Perfect quick and cordial very late night check in. Spotlessly clean room and bath. Great bed. Shuttle was prompt and the drivers very courteous. Take a bow Hilton Garden Inn Chicago ORD…you are doing a great job! These weary travelers thank you.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Be prepared to be pleasantly surprised at the high standards here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from John Rohrbach, General Manager at Hilton Garden Inn Chicago OHare Airport
Responded 23 Jul 2021
Wow! Thank you for staying with us and taking the time to write your review. Our team takes great pride in offering a great experience to our guests. Thank you again. Safe Travels! John
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We chose this hotel for service of a shuttle to O Hare Airport. Also the location is within walking distance of Rivers Casono. Room was clean and comfortable. The Garden Grille had delicious wings and Jim the bartender was very personable.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We missed a connecting flight in Chicago (thank you, TSA) and needed an unexpected place to crash for the night after a very long day. The reception staff was kinder than you could imagine, the hotel itself was spotless, and the bed was perhaps the most comfortable my wife and I have ever experienced.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a good stay near airport. Shuttle will pick you up and drop you at airport on the half hour. They even dropped us at the Rosemont metro station one morning so we could catch the blue line into downtown. ($5 for all day -trains and buses) We went to the museum of science and industry and it took us 2 hours each way on the CTA. We got off at Jackson and took a bus from Van Buren street across from the library. There is a bathroom in the library thank goodness! They are hard to find in the city. The #10 bus drops off right at the museum. On the way home we had to walk back to the hotel from the Rosemont station- took about 20 min/1 mile but an easy walk. The breakfast is a continental- we paid extra to include in our hotel price which was cheaper than buying it at the hotel. Included hot oatmeal and lots of toppings, yogurt, fresh cut up fruits, whole fruits, toast, bagels, muffins, danish, cereals. Coffee and hot chocolate. The hotel also has regular dining menu. We ate dinner one night. It was just okay. The next night we went to Giordano’s- about 10 min walk. Loved it! Overall a good stay. Clean hotel. No real complaints.…
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel was nice. Pricey for the parking and food not being included. Besides that the hotel was in a good location and we enjoyed our stay. Wish the restaurant would have been open longer or at least ability to order food later.
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Rohrbach, General Manager at Hilton Garden Inn Chicago OHare Airport
Responded 16 Jun 2022
Thank you for staying with us and taking the time to write your review. We do offer some packages on our website that include parking and food and beverage at a discounted rate. Our restaurant offers food to 10PM and the hotel also has a 24 hour Shop that features fresh made sandwiches and salads as well as various frozen food and snacks. I am glad to see that you enjoyed your stay. We hope we are an option for your future travel needs. Safe Travels! John
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+1
I drove 10 minutes from ORD airport and pulled through gated outdoor parking, this cost me $18 per night, and that's surprising because the hotel is not in the city and there are so much open space around to pull this one. I felt no acknowledgement of HH members, it's like who cares. Breakfast is not included, make sure this is communicated to you now. Rooms clean and beds are comfy. Big casino is next door, with so much free parking ; ) It's got pool, gym, and coins 1washer, 1dryer . C U Around.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Rohrbach, General Manager at Hilton Garden Inn Chicago OHare Airport
Responded 11 Jun 2022
Thank you for taking the time to complete a review of your recent stay. As a Hilton Honors member, we truly do appreciate your staying with us. I do appreciate your feedback regarding the parking. It was a difficult decision for us to start charging for parking seven years ago, but one we had to make for a variety of reasons. You will find that the majority of hotels in the immediate O'Hare area charge for parking with rates ranging from $20 - $30 a day and our intent is to stay lower than that range. As a brand, Hilton Garden Inn has always charged for breakfast. We do have some overnight packages that do include breakfast and parking at a discounted rate. I am glad that the room met your expectations for cleanliness and comfort. Again, thank you for choosing us and we hope we have the pleasure of welcoming you back. Safe Travels! JOHN
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I was here last week and it so happened to coincide during a very severe thunderstorm and high wind event. I arrived late from abroad and due to the time/storm, no shuttle was available for pick up. The staff member advised me to call an Uber and I would be reimbursed. It all worked as explained. The hotel is in the final stages of renovating. The rooms are done, but the lobby and public areas are not.
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Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Rohrbach, General Manager at Hilton Garden Inn Chicago OHare Airport
Responded 2 May 2022
Thanks for staying with us! We look forward to hosting you again the next time you back in the Chicagoland area! Safe Travels! John
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Customer service was terrible. They offered me $60 back off the price of my room but never gave me the credit. I was not pleased with the front desk staff. I will choose another hotel for my next trip.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Rohrbach, General Manager at Hilton Garden Inn Chicago OHare Airport
Responded 7 Feb 2022
Thank you for staying with us. We want all guests to have a great stay, and if there are any issues we want to resolve them immediately. Please contact me at the hotel. John General Manager
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The beds are okay. I guess they are renovating the hotel which is ok i guess but the loud banging in the wee hours of the morning and not getting told this upset me. Your staff specifically Tori and Nicole are absolute one the of the worst I’ve seen. As i was coming down from the hallway I heard Nicole yelling at one of your staffers who absolutely was so sweet and kind to me I wish I can remember their name. Tori on the other hand at night was rolling her eyes didnt have a face mask on correctly. Are we not living in a pandemic? Both of them combined made the stay worse. They seemed so unprofessional and I didn’t want to approach them after seeing how they treat their coworkers. I checked out with another woman who I expressed this too and she kept apologizing ( which it isnt her fault ! i felt bad for her in this working environment!!) She was absolutely so sweet though!! Also Nicole didnt mention that you need a vacx card to enter the pool or fitness center. Luckily i did but you think she’d have some common sense to tell your guest this information.…
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Rohrbach, General Manager at Hilton Garden Inn Chicago OHare Airport
Responded 7 Feb 2022
Thank you for staying with us. We want all guests to have a great stay, and if there are any issues we want to resolve them immediately. Please contact me at the hotel. John General Manager
Read more
PRICE RANGE
$158 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn chicago o`hare airport hotel des plaines, hilton garden inn des plaines, hilton des plaines, des plaines hilton
LOCATION
United StatesIllinoisDes Plaines
NUMBER OF ROOMS
252
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Chicago OHare Airport
Which popular attractions are close to Hilton Garden Inn Chicago OHare Airport?
Nearby attractions include Rivers Casino Des Plaines (0.4 km), Escape Brigade Escape Rooms (0.3 km), and Museum of Hummels (1.0 km).
What are some of the property amenities at Hilton Garden Inn Chicago OHare Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Chicago OHare Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Chicago OHare Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Chicago OHare Airport?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Hilton Garden Inn Chicago OHare Airport?
Conveniently located restaurants include Giordano's, Hugo’s Frog Bar & Chop House, and Tiffany's Restaurant & Cafe.
Are there opportunities to exercise at Hilton Garden Inn Chicago OHare Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hilton Garden Inn Chicago OHare Airport have an airport shuttle?
Yes, Hilton Garden Inn Chicago OHare Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn Chicago OHare Airport have airport transportation?
Yes, Hilton Garden Inn Chicago OHare Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Chicago OHare Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Chicago OHare Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.