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Red Roof Inn Chicago - Northbrook / Deerfield

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Red Roof Inn Chicago - Northbrook \/ Deerfield
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148 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Chicago - Northbrook / Deerfield
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Showing 141: English reviews
Oxford, Wisconsin
Reviewed 3 March 2016

This place was great! Everyone seemed so friendly, and the room was clean and nicely updated. I just loved the fireplace in the lobby, it made me feel cozy when I came in from the cold outside to get my daily dose of coffee. There is a nice strip mall next to the hotel, and a bigger one just a...

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Helpful?
Thank GinniferB
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

What a wonderfully informative review, GinniferB! I was delighted to see that you had enjoyed your stay in one of our newly renovated rooms. Our housekeeping team does a great job of keeping them clean and fresh. Thank you for noticing our cozy fireplace on your trips to the lobby. It is just one of the many updates we did...

Birch Run, Michigan
Reviewed 22 February 2016

My daughter and I needed to stay in the Highland Park area for a job interview she had and this place had reasonable prices and good reviews within 15 minutes of her interview. The Red Roof was clean, comfortable and a great bargain! As mentioned before, the GM was extremely helpful and friendly. We will stay again if our travels...

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Helpful?
Thank Mark B
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Mark B; Thank you for your review about your recent stay with us at Red Roof Inn Northbrook-Deerfield, IL. Its wonderful to hear that we were of help to you, and that you found our newly renovated rooms clean and comfortable. I'm also happy to hear that you found our location to be so conveniently located. I wish your...

Wollongong, Australia
Reviewed 21 February 2016

I stayed in this Red Roof Inn for approximately 4 months and was amazed how good the service was all round. From the room service right through to the customer service at the front desk, this place is top notch. The manager Mirian is professional and does an excellent job ensuring all the guests are happy. There is also another...

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Helpful?
Thank ozhendo
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Wow Ozhendo, What a great review! We enjoyed having you stay with us, and your review means so much! Mirian, myself, and the whole staff are humbled by your kind words. Our newly renovated rooms are proudly kept clean, comfortable, and up to date with guests like you in mind. We do enjoy providing our guests with excellent service and...

Michigan
Reviewed 10 February 2016

We've been staying at this Inn for the last 35 years, every time we come to Chicago. Most motels as they get older tend to deteriorate. Not this one. It has always been clean and comfortable, but recent renovations make it even better. The people at the desk have always been friendly and helpful. My wife and I would recommend...

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Helpful?
Thank Ted70Michigan
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Ted70Michigan; Wow! Your words are an inspiration to celebrate at our Red Roof Inn Northbrook/Deerfield, along with your amazing loyalty to us and our brand. The renovation done to our rooms, including the outside of the building and grounds as you witnessed, were always planned thinking of our wonderful customers like you and your positive feedback is a wow...

Reviewed 1 February 2016 via mobile

Had a wonderful experience at this clean, up to date and well situated hotel, made even better by the courtesy, professionalism and all round helpfulness of Jason at the front desk. He handled a complicated checkin with patience and aplomb, and dealt with every one of our concerns quickly and most satisfactorily.

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Helpful?
Thank Stephan K
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Stephan K.; I am so happy to read your wonderful review. It is so rewarding to know that we met all of your expectations making your experience unique. The recent renovation was well planned nationwide thru our brand, and in our case the results have incredible results creating positive feedback from any one that chooses our Red Roof Inn...

Boston, Massachusetts, United States
Reviewed 24 January 2016

This is a budget hotel. So of course, you are not staying at the Hilton. And from the outside, it may look a little careworn. Don't let that fool you. The staff is super friendly, the rooms are very clean, comfortable and renovated. For a budget hotel, there are flourishes like polished nickel light fixtures, attractive laminate flooring, stylish, comfortable...

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Helpful?
Thank Jon S
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Thank you John S for your wonderful and informative review! It was a pleasure having you as a guest here and I was delighted to read that you enjoyed your stay in our newly remodeled Superior King rooms. The fact that you noticed the extra touches such as the laminate floors and polished nickel light fixtures is very appreciated. I...

South Bend, Indiana
Reviewed 16 January 2016

I stayed in December and loved the decorations in the lobby. It felt warm, like home. All the staff was so friendly, especially Jason. My questions were answered in a professional, but caring way. I asked for restaurant suggestions and wasn't disappointed. The room was nicely remodeled and clean.

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Thank turtle2016
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Thank you Turtle2016 for your wonderful review! The decorations were very much a team effort here and we are delighted that you loved them as much as we did. Knowing that we provided another valued guest with a great room and excellent service means so much to us. I'm so pleased that the staff and I were able to make...

Reviewed 31 December 2015 via mobile

I would like to thank Alberto for his worm welcome he got good customer service keep up the good work Darnell Wilson room 119 may god bless you and your family will visit again clean room and good hospitality

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Thank darnellwilson6623
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Darnellwilson6623; It was a pleasure to read your review about our Red Roof Inn Northbrook-Deerfield, IL location. Alberto has been a great addition to our team, and is a fine example of the hospitality that we offer. We appreciate you recognizing his excellent customer service skills. I am happy that you found our newly renovated rooms to your satisfaction...

Red Springs, North Carolina
Reviewed 28 December 2015

The customer service I did not like because does not have a rest room inside of office and on top of that the ice machine was on the third floor which was not safe for me because of traveling solo. Not happy with service at all

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Helpful?
Thank janjo074
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Janjo074: Unfortunately our lobby is not set up with public restrooms, however we do ensure a prompt check in process so that our guests may get to their rooms quickly, as well as other options. With respect to the ice machine being on the 3rd floor, we do not have one on the 3rd floor; the ice machine is...

Detroit, Michigan
Reviewed 21 December 2015

The room was okay, but I was disappointed that there wasn't a hair dryer and the "guide" on the TV didn't work. Also, I was told that I could Park in front of my door, which I was pleased since it was raining and I had quite a bit to bring in, but there were four handicap spaces and sidewalk...

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Helpful?
Thank tfan59
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Tfan59; Thank you for sharing your feedback about your stay at our Red Roof Inn Northbrook-Deerfield, IL Property. I am sorry that you were not always able to park directly in front of your room, and that you had an issue with the channel guide. I appreciate your comments and will look into that issue. In regards to your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more   less 

Additional Information about Red Roof Inn Chicago - Northbrook / Deerfield

Address: 340 S Waukegan Rd, Deerfield, IL 60015-1331
Region: United States > Illinois > Lake County > Deerfield
Price Range: ₹ 3,618 - ₹ 3,959 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago - Northbrook / Deerfield 2*
Number of rooms: 115
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Also Known As:
Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
Red Roof Inn Northbrook
Northbrook Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago - Northbrook / Deerfield staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago - Northbrook / Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor rooms are great if you have pets!”
 of 5 bubbles marcduchon, 10 Jan 2017 | Read review
“I believe all the rooms are great as long as you don't have a truck running their motor all night long close to your door”
 of 5 bubbles ositalrescate, 1 Dec 2016 | Read review
“Ask for quieter side of motel and larger room.”
 of 5 bubbles Nummy6, 11 Nov 2016 | Read review
“rooms on the shopping plaza side will avoid the highway noise.”
 of 5 bubbles hollis980, 3 Aug 2016 | Read review
“Ask for a superior king room, a little more money but totally worth it.”
 of 5 bubbles dcmail654, 11 Apr 2016 | Read review
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