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Red Roof Inn Chicago - Northbrook / Deerfield

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Red Roof Inn Chicago - Northbrook \/ Deerfield
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147 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Chicago - Northbrook / Deerfield
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Showing 140: English reviews
Reviewed 10 September 2016 via mobile

We went for a business conference and picked this hotel because we are smokers. Not only was it in a gorgeous location, with a great price, it was clean! Not all smoker friendly hotels can say that!! Would totally stay here again!

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Helpful?
Thank Jennifer F
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Thank you, Jennifer F for such a terrific review! We enjoyed having you as our guest and our housekeeping team very much appreciated you noticing their attention to detail. We recently renovated inside and out to provide a gorgeous location for valued guests such as yourself. We look forward to providing outstanding service at a great price for you on...

South Bend, Indiana
Reviewed 11 August 2016 via mobile

This is the second time I stayed at this location and I wasn't disappointed. What really made my visit special was the friendly staff, with a special shout out to Jason! He was cheerful and helpful. He even remembered me from my last visit! Check in and out was a breeze with my Redicard. My room was always clean and...

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Helpful?
Thank turtle2016
RRI188, Opetation Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Turtle2016; Once again, thank you for your wonderful review! It is always a pleasure having you as one of our valued guests. I am so happy that we were able to meet your requests, and exceed your expectations. Your "shout out" to me made my day and the entire staff is happy to hear your comments. We look forward...

Deerfield, Illinois
Reviewed 10 August 2016

I stayed there for a few days while my A/C was out at home. The room was nicely updated and very clean. The staff was very friendly from the lobby to the maids. I stayed in the room type that had a little fridge and a microwave which was great for leftovers since I treated myself to eating out. I...

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Helpful?
Thank everdale2020
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear everdale2020; It was a pleasure to have you stay with us during your home repair. I am delighted that you found our newly remodeled Superior King room to have met all of your needs. We pride ourselves in customer service, so your comments about our staff being friendly made their day. Thank you in advance for recommending us! Jason...

West Dover VT
Reviewed 3 August 2016

For this road trip from Vermont to Wisconsin, I booked two Red Roof Inns, one in Cleveland and this. I was looking for "cheap and cheerful" and I got cheap. I did learn something about the chain. Two types of rooms are offered: two full beds with no in- room amenities or a king with mini- fridge and microwave. We...

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Helpful?
Thank Holli S
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Holli S: Thank you for taking a moment to share your feedback regarding your recent stay with us. We always appreciate suggestions on ways we can improve our services and deliver an outstanding stay to all of our guests. I was concerned to hear that we did not meet all of your expectations. Please know that we do provide...

Macomb, Michigan
Reviewed 28 July 2016

If you like paying twice and having to fight to get your money back you will love this place. The staff here like to swipe your credit card twice. When you notice you were billed twice, they demand that they only swiped your card once. Had to have my bank reverse the charge multiple times (because they kept reappearing).

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1Thank fsmith556
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Thomas S: I am unaware of this situation, however I would like the opportunity to obtain further information and rectify the matter. Please contact me directly at your earliest convenience. Jason Zetterquist Operations Manager

Youngstown, Ohio
Reviewed 15 July 2016

This was our last hotel on our roadtrip, and the only complaint I have would be having no fridge in our room. The front desk staff was amazing, and our room was clean and incredibly comfortable. The elevator area was hot, but that's really just nit-picking. We will definitely stay here again if we're near Chicago!

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Helpful?
Thank Jim F
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Jim F: I was so happy to hear that you enjoyed your stay with us and that you will visit us again in the future. May I suggest on your next stay to try one of our Superior King rooms. This room type has a king size bed, mini fridge, microwave, and as well as other amenities and is...

Reviewed 10 July 2016 via mobile

Have not been disappointed yet! Great value especially if you book at the weekly rate. You can get 5, 6, or 7 nights in a row at a discounted rate if purchased at once. Pre-book for weekends as this will insure availability. My husband, son, and I stayed in a double bed room which had plenty of space. Only wish...

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Helpful?
Thank Kmkhhh13
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Kmkhhh13; We were happy to accommodate you and your family on your recent stay and it is an honor that our Red Roof Inn Northbrook/Deerfield is your hotel choice as this area is super competative. Our weekly rates are definitely a great value for long term visitors and I am happy to let your know that we have other...

Oak Park, Illinois
Reviewed 20 June 2016

We booked the Red Roof Inn for a 2- night stay for a Ravinia weekend. Most of our experience was good, but they didn't clean our room. We were out of the room from 10am to 3pm, and right as we walked in at 3pm I received a phone call. Housekeeping informed me that we were the last room to...

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Helpful?
Thank OPMom2005
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear OPMom2005; Thank you for taking the time to post a review about our property. Upon reading the housekeeping comments, I became concerned. Could you please contact me directly so that I may obtain further information and rectify this matter to your satisfaction? Sincerley, Jason Zetterquist Operations Manager

Chicago, Illinois
Reviewed 17 June 2016

I was traveling internationally and was looking for a reasonably priced hotel in the chicagoland area. The Red Roof Inn was perfect. They went above and beyond to make me feel comfortable and welcomed. It was very clean and there were fresh towels every day. I did not know what to expect when I walked in but they blew my...

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Thank mariamaheras
RRI188, Operations Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Thank you Mariamaheras for your wonderful 5 star review! Customer service is something we take great pride in here at the Red Roof Inn Northbrook/Deerfield, IL. We are delighted to hear that we provided a clean and comfortable stay for you at our recently remodeled location. I hope that you signed up for our Redicard program. Redicard is our loyalty...

Reviewed 1 June 2016 via mobile

I just moved back here after a decade stay in Los Angles and my dogs and I needed a place to stay near family. There was no choice in my mind other than the Red Roof Inn. On my prior visits home for holidays, I had called it home. I had never brought my dogs before, but upon arrival I...

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Thank Ljs 2

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more   less 

Additional Information about Red Roof Inn Chicago - Northbrook / Deerfield

Address: 340 S Waukegan Rd, Deerfield, IL 60015-1331
Region: United States > Illinois > Lake County > Deerfield
Price Range: ₹ 3,640 - ₹ 4,381 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago - Northbrook / Deerfield 2*
Number of rooms: 115
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Also Known As:
Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
Red Roof Inn Northbrook
Northbrook Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago - Northbrook / Deerfield staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago - Northbrook / Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe all the rooms are great as long as you don't have a truck running their motor all night long close to your door”
 of 5 bubbles ositalrescate, 1 Dec 2016 | Read review
“Ask for quieter side of motel and larger room.”
 of 5 bubbles Nummy6, 11 Nov 2016 | Read review
“rooms on the shopping plaza side will avoid the highway noise.”
 of 5 bubbles hollis980, 3 Aug 2016 | Read review
“Ask for a superior king room, a little more money but totally worth it.”
 of 5 bubbles dcmail654, 11 Apr 2016 | Read review
“North facing rooms are the best but you can't go wrong with either”
 of 5 bubbles ozhendo, 21 Feb 2016 | Read review
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