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Embassy Suites North Shore / Deerfield

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Embassy Suites North Shore \/ Deerfield
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877 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites North Shore / Deerfield
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Showing 867: English reviews
Omaha, Nebraska
Reviewed 22 June 2016

This was a nice clean hotel. Breakfast could use more choices and hotel room need some tlc. The elevators are very slow. Staff was super friendly and helpful. Amazing pillows and comfortable bed. It was a nice weekend.

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Helpful?
Thank Sbell5
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Sbell5, Thank you for leaving your feedback. We are currently looking at expanding some of our breakfast options and are excited about the direction our morning breakfast is heading. Hope to see you back soon and thank you for choosing the Embassy Suites Deerfield Hotel. Thanks again, Dan White General Manager

Dallas, Texas
Reviewed 22 June 2016

It was a great stay all the staff was outstanding and willing to help and all aspects of the time my family was there, we will definitely come again. The room were clean at all times and brought items when they were needed

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Helpful?
Thank QuanillaStrong
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear QuanillaStrong, Thank you for taking the time to leave feedback. It is great to hear that you enjoyed your stay and we love family re-unions! Hope to see you back soon, Thanks again, Dan White General Manager

Toronto, Canada
Reviewed 21 June 2016

The hotel is very clean and quite nice. The room is very spacious and clean with all the basic amenities. The breakfast is quite good, with cook per order omelet, other hot items, good pastries, fresh fruits. the location is convenient, close to highway, restaurants and shopping.

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Helpful?
Thank KimT222
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear KimT222, Thank you for choosing the Embassy Suites Deerfield Hotel. I am very happy to hear you enjoyed your stay; especially the morning breakfast. Hope to see you back soon. Thanks again, Dan White General Manager

Morris Plains, United States
Reviewed 20 June 2016

I hosted a 13yr old b-day party and the overall service from the food, room, and guest staff was beyond the call of duty. They were over accommodating and made me feel like I wasn't ever over burdening. The lobby area is beautiful, but rooms are outdated, but clean...just need a little renovation down the road. I would book another...

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Helpful?
Thank Amul P
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Amul P, Thank you for taking the time to leave your feedback and I am very happy to hear you enjoyed your stay with us. Hope to see you back soon; maybe for the next birthday party! Thanks again, Dan White General Manager

Oak Harbor, Ohio
Reviewed 19 June 2016

overall nice place. staff is extremely helpful! complimentary breakfast is awesome! restaurant and bar has good food and great staff. located near Metra. workout room is good...clean. I would stay again if heading to Chiago.

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Helpful?
Thank Christine H
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Christine H, Thank you for choosing The Embassy Suites Deerfield. I am very happy to hear you enjoyed your stay with us. Hope to see you back soon! Thanks again, Dan White General Manager

Reviewed 17 June 2016

The room was excellent and very comfortable and homey. I went to have Dinner at the Grill and was treat superbly by Anna. I had the Ribeye Stake and was blown away by the Whisky Brown Sugar Stake Sauce. Never have I had a Stake Sauce that was that fantastic. Normally Stake Sauces either add some flavor where none originally...

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Helpful?
Thank Kenneth V
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Kenneth V, Thank you so much for leaving your feedback. It is great to hear you enjoyed your dining experience and the steak sauce. I think it is great as well! Hope to see you back soon, Dan White General Manager

Chattanooga, Tennessee
Reviewed 17 June 2016

The family all went to see my daughter graduate from the Navy Boot Camp. not far from the base with excellent amenities. The value was awesome to include the room, reception and breakfast for the entire family.

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Helpful?
Thank Sally M
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Sally M, Thank you for taking the time to leave your feedback. I am very happy to hear you enjoyed your stay with us and hope to see you back soon! Thanks Again, Dan White General Manager

St Louis, MO, United States
Reviewed 17 June 2016

Tucked away in a small corporate plaza, FINDING this Embassy Suites in the wee hours of the morning was a bit challenging. However, once we found it we were pleased by that 'being tucked away'. The location itself, being empty of traffic at night especially, provided a sense of security, and a bit of a sense of being in a...

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Helpful?
Thank Amy K
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Amy K, Thank you so much for choosing the Embassy Suites Deerfield Hotel. I am very happy to hear that you enjoyed your stay and we hope to see you back soon. Thanks again, Dan White General Manager

rex, Georgia
Reviewed 17 June 2016

I enjoy the Embassy Suites. I was not pleased with the mold in the bathrooms though. We moved out the first room that we were checked into only to find mold in the second bathroom as well. We decided to just stay in the room because we were tired. We should not have just settled for this though. But we...

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Helpful?
1Thank James C
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear James C, Thank you for taking the time to leave your feedback. I am sorry to hear about your issue and have shared your feedback with my Housekeeping and Engineering team. Please feel free to contact me at dwhite1@destinationhotels.com to discuss further. Thanks again, Dan White General Manager

Minneapolis, Minnesota
Reviewed 17 June 2016

We prepaid our visit. Just to make sure we weren't charged again, I told two different front desk staff and they assured me I wouldn't be charged again. Got home the next day. Charged again after telling reminding them several times. Inconvenienced our family in overdrafts. So very frustrating.

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Helpful?
Thank inconvenienced2016
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear inconvenienced2016, Thank you for taking the time to leave your feedback. I do apologize for your inconvenience and hope your issues were rectified. If you would like to discuss this incident further please contact me at dwhite1@destinationhotels.com Thank you, Dan White General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 

Additional Information about Embassy Suites North Shore / Deerfield

Address: 1445 Lake Cook Rd, Deerfield, IL 60015-5213
Region: United States > Illinois > Lake County > Deerfield
Price Range: ₹ 6,947 - ₹ 16,278 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites North Shore / Deerfield staff and other travellers.
2 questions
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Questions? Get answers from Embassy Suites North Shore / Deerfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on one of the higher floors. Nothing special. Most rooms are the same.”
 of 5 bubbles F1686MSandreas, 5 Dec 2016 | Read review
“Have Anna as your waitress at the hotel restaurant.”
 of 5 bubbles K3814TVericac, 26 Nov 2016 | Read review
“rooms on the 7th floor are the most quiet”
 of 5 bubbles francinejleo@aol.com, 23 Nov 2016 | Read review
“Ask for a room on the same side of the elevator--otherwise, you walk in a large rectangle to get back and forth with your luggage, etc.”
 of 5 bubbles Sailwithnl, 8 Oct 2016 | Read review
“all the kids there would run to the elevator and want to push the buttons so glad I wasnt by them afterall”
 of 5 bubbles 651Emily630, 5 Oct 2016 | Read review
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